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1 Message

Tue, Jul 21, 2020 4:00 AM

Need a custom PTR /Reverse DNS record setup for one of our static IPs

If at all possible, we'd like to have this record in place in the next day or 2 since we are failing PCI compliance scans due to the generic PTR record being in place.

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Problem solver

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348 Messages

2 y ago

Good morning, thank you so much for taking the time to reach out to the Digital Care Team here through the forums. I understand that this PTR request is important for your business and you have reached the right team to help! Can you please send us a private message with your name, the full address, and the phone or account number?