For the first time, I logged into my Comcast Business account, went to the "Manage Services", "Internet", page, and noticed a link to "View Static IP", so I clicked on it.It brings up a page that not only shows the static IPv4 addresses I know very well, but also "Static IPv6 Information", which is

I have a /56 static on Comcast Business. Recently I had a cable modem issue (as determiend by comcast) and the cable modem was replaced.  Everything is working, but I received a different /59  (still inside my /56) so I had to renumber several vlans!  How do I keep this from changing

I need a PTR for our business website email

Need help with a PTR request

I’ve run into a blocker switching from Business to Residential. After calling business support, all I need to do is activate residential service through Xfinity, then sign the voluntary disconnect form they sent me to turn off business service. My address is blocked for use on Xfinity. It says “thi

Business Class customers have contacted us asking, “What are Comcast’s name servers?  I need to know so I can use my own domain for Comcast services.”

When Comcast credited my payment to the wrong account last May, my subsequent payments were always one month late, but still early enough not to incur a late fee. As such, I was not aware of the misplaced payment until I was charged with a late payment fee several months later. That led me to resear

In a previous post, https://forums.businesshelp.comcast.com/conversations/equipment/time-to-get-a-replacement-for-the-old-smcd3gccr/633cf41548c60d55e60592dc , I asked about replacing my old SMCD3G as it was starting to randomly lock up, requiring a power cycle.Getting a replacement was painless, cre

I have a SMC SMCD3G-CCR with five static IP's, routing/firewalling is handled by an external device (the SMC doesn't have the memory/grunt to deal with my stack).Recently, the SMC has started randomly 'hanging'. My firewall stops being able to ping the public facing IP assigned to the modem, and tr

I've been trying to pin down the cause of some machines having slow internet upload speed and I seem to have tracked it down to static IPs. Machines that get NAT addresses straight from the modem have good upload speed but everything that is assigned a static IP, either routers or individual machine

I am unable to sign into my comcast gateway with the default username and password. Could I get the password reset please? Thanks!

In 2020 I contracted with Comcast for a package called Business Internet 500, and I have been able to use my own modem (a Netgear CM1000) for Internet service (no other services). As the contract was nearing expiration, I called and spoke with a sales representative. He told me that Comcast Business

I used to go to Advanced Settings under Business Voice User to change BLF settings, but that option no longer appears there, and I can't find it. Is this a temporary portal issue, or has its location changed?

I host my own name servers and have a new /28 block and /56 block ipv4/6 from comcast and I would like to be able to manage my own PTR records (e.g.: [rfc2317](https://www.rfc-editor.org/rfc/rfc2317)) for my static ipv4 and ipv6 blocks.  If not, here is the list of ip addresses and their names

First the date went ahead an hour. Then when I rebooted my phone, my extension went away. When I call out, I get a fast busy. When I call in, it goes right to voicemail.

Needing to access the Comcast Modem 10.1.10.1 in order to set new ip addresses in firewall acceptance. I cannot access 10.1.10.1 i get the spin on Chrome and ERR_CONNECTION_RESET thats all nothing. I tried using WIFI, the router that is plugged into the modem and hardwire directly into the modem, no

I recently upgraded my service and I have this new CBR-T wireless router.  When first installed I did not have time to reset all my rules from my old router so I called support to get a manual on the modem.  They asked what I needed and they switched the modem to passthrough mode. I now want to use

I've had an escalated ticket put in for two weeks, with no answer from Comcast at all on what is going on. I have 6 mystery broadcom guest wifi hotspots, plus a "hidden network" hotspot coming from my comcast business modem. There was another post about this, with 2 people having the same issue, and

How do I set up the sidecar on my vvx450. Most of my extensions are on the phone itself, how do i move all my extensions to the side car. The problem it is creating is it does not allow for me to park a call on the phone, but only on the sidecar... if I park a call on the sidecar, other phones don't

Hello, I am hoping for clarification on how this service is supposed to work in a real business setting? My understanding is that the customer has a business cable modem/router combo that they get their general service from. Then the Connection Pro device is connected to the primary device via cat 5