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cluteinstitute

New Member

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1 Message

Friday, March 22nd, 2019 9:00 AM

Closed

PTR request

​I need a PTR for our business website email​

Question

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Updated 

4 months ago

1.5K

4

0

Accepted Solution

CC_Ken

Contributing Member

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128 Messages

4 years ago

cluteinstitute, glad we were able to take care of your PTR request! Please post again if you need assistance and thanks for being a valued customer!

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CC_Ken

Contributing Member

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128 Messages

4 years ago

 

cluteinstitute, let's get started on your PTR request. Please send me a private message with your full name, address, and phone number for help. 

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Comcast_Michelle

Official Employee

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526 Messages

4 years ago

It was a pleasure assisting you in setting up that PTR record today. If you do need anything further please reach out to us at any time. Please enjoy your weekend as well. 

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user_953413

New Contributor

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12 Messages

4 months ago

Hello Comcast Business support,

I need to create a DNS PTR Record to my email domain kreynetworks.net at IP address: [Edited: "Personal Information"]

(edited)

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Comcast_Kassie

Official Employee

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7 Messages

@user_953413 Thank you for sending over that information to us. For security purposes of your network, can you please move to DM! I look forward to working with you, and getting this taken care of for you today! 

4 months ago

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user_953413

New Contributor

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12 Messages

Sorry, how I can pass to DM???

4 months ago

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user_953413

New Contributor

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12 Messages

4 months ago

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Comcast_Felicia

Official Employee

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12 Messages

To complete the verification process, can you please verify the Business name, address, and account number?

4 months ago

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Comcast_Felicia

Official Employee

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12 Messages

Please reply in the live chat that was created I do apologize the message came to the public forum.

4 months ago

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