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microsoft 365 subscription says 3/2 accounts used but only 2 accounts are assigned in comcast and microsofts admin consoles. how to fix?
Basically that. we recently went down to 2 email accounts they are all deleted in the outlook admin console but 2. only 2 are listed as assigned now in the comcast admin console. however the subscription still says it is 3 of 2 users and says to buy more.
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Customer Service
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Reset cusadmin password to default
Hello, I am the new IT guy for the company and I need access to the modem, but the default password was changed prior and nobody knows it. Can somebody reset my modem password to the default one please? Thanks in advance.
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Equipment
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CBR-T Manual
I recently upgraded my service and I have this new CBR-T wireless router. When first installed I did not have time to reset all my rules from my old router so I called support to get a manual on the modem. They asked what I needed and they switched the modem to passthrough mode. I now want to use
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Equipment
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comcast business gateway (Http;//10.1.10.1) username & password
i need comcast business gateway (Http;//10.1.10.1) username & password.my modem model is smcd3g-ccr.i tried cusadmin/highspeed.massage from webpage " The login attempt failed."please, tell me how to get a my gateway username & password....thank you!!
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Equipment
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Weird Connectivity Problems
I have a CG3000DCR gateway and a /29 block of IP addresses. I have several pieces of equipment that require static IPs including two routers. Assigning my routers two different IPs in my block and assigning the correct gateway, I am able to ping and connect to the router from the outside WAN. I ca
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Connectivity
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Comcast Business Gateway Password Reset
The cusadmin password I setup on my router is no longer working. Can you please reset it back to t he default of highspeed ? thanks.
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Equipment
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CNAME not being read
I am attempting to move my current domain to comcast and keep getting stuck at the verify ownership stage. I have entered the CNAME entries to the values in the instructions but it will not complete the task. When I have contacted Comcast they said my current provider is not updating their end. When
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Domain Names/Static IP
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I need my ip block routed to me
Is there anyway I can get a /30 on my WAN and then get my /28 routed to me via that /30 I need another subnet for my servers for security reasons.
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Domain Names/Static IP
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UNBELIEVABLY BAD PHONE CUSTOMER SERVICE BY COMPUTER VOICE LADY!!!!!
We have NO WORKING PHONE LINES and I have to use my own cell minutes to call you and you have theaudacity to keep asking me 'sales and marketing questions' while I am trying to run a business!!! Puleeeeese.
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Connectivity
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Need reset...
Hi, I need my modem/router's password reset -- is this the right place to ask ? Thanks !
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Equipment
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Why can't I manage my PTR records?
I'm just curious why I can't manage my own PTR records like I can A, CNAME, etc? John can I request a change through you? Thanks!Todd
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Domain Names/Static IP
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PTR Record Update
Please add the following PTR record to my DNS. xx.xx.xx.xx PTR IN 3600 zxxxxx01.deandraper.com
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Domain Names/Static IP
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Cannot createOutlook profile with MyDomain.com only Comcastbiz,net domain
Can not create user 2010 Outlook profile with Comcast hosted private domain. We have other PC's that have succesfully configured outlook profiles using private hosted domain. Same machine can configure an outlook profile using Comcastbiz.net domain, but not the hosted domain. Read there is a fix, b
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Microsoft Services & Apps
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Does removing all static IPs & changing to customer-owned modem require a tech visit?
? I plan on returning the current rental modem.
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Domain Names/Static IP
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Change Email for Primary Manager
I need to change the Email for my Primary Manager account as the one I have on there is about to expire. I have contacted the techincal department twice and have been told that the next level IT team will contact me within 24 hrs. I have contacted them twice and it has now been 48hrs with no one con
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Microsoft Services & Apps
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Need Our Business Gateway Login reset
Called to have our static IP's activated this morning, now cannot log into the gateway, it keeps replying "Status: Incorrect login." We never changed our login from the default so a little confused what the problem is. Please reset us.
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Connectivity
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Bridged Modem, static IP config help needed
New install yesterday, moving from Centurylink DSL. Had 5 static IP's and a bridged modem with DSL, used a Unified Threat Management server (untangle.com, highly recommend & can't beat the price) for my internet interface. Did a lot of research and it seems that I should also be able to use the unta
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Equipment
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Be careful! This sender failed our fraud detection checks.
Many of our customers are reporting this message: "Be careful! This sender failed our fraud detection checks." associated with e-mails they receive from us. This seems to indicate an issue with the SPF. When I query our domain, there appears to be an appropriate SPF. We use Comcast for e-mail ser
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Domain Names/Static IP
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Comcast hosted domain and number of email boxes
How many email boxes can you have on a comcast hosted business class domain??
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Domain Names/Static IP