Basically that. we recently went down to 2 email accounts they are all deleted in the outlook admin console but 2. only 2 are listed as assigned now in the comcast admin console. however the subscription still says it is 3 of 2 users and says to buy more.

Hello, I am the new IT guy for the company and I need access to the modem, but the default password was changed prior and nobody knows it. Can somebody reset my modem password to the default one please? Thanks in advance.

i need comcast business gateway (Http;//10.1.10.1) username & password.my modem model is smcd3g-ccr.i tried cusadmin/highspeed.massage from webpage " The login attempt failed."please, tell me how to get a my gateway username & password....thank you!!

I recently upgraded my service and I have this new CBR-T wireless router.  When first installed I did not have time to reset all my rules from my old router so I called support to get a manual on the modem.  They asked what I needed and they switched the modem to passthrough mode. I now want to use

I'm new to the business side of Comcast, but I'm already struggling with my internet service. I have a MB8600 in place and I'm getting consistent dropouts all day every day.  I've done some basic reading online and it looks like it's maybe an upstream problem.  My modem reports the power on the thre

I see lots of questions, and usually forum admins answer with a request for a direct submission, so I'm hoping that one is online and can help. Thanks

My office has been without email for several weeks. We were assured that once our Comcast was installed that pointing the email would be easy.... My tech spent over 4 hours working on the issue yesterday just to be told it would be a 24 hour wait until the domain would be available.   The 24 hours i

How do I stop this from happening?

Hello, I've been searching around and I see that Comcast will setup a PTR record upon request. However, I can't seem to find the appropriate method of contact. I have simply one record that I would like to get setup. I've seen a few posts mentioning the wonderful @Comcast_John, so I'm hoping him or

We often connect to a server in another facility via vpn.  This works well from all external sites except the comcast serviced office.  Here the vpn connects and then drops every 30 to 40 seconds.  Frequency of drop is increased when we open Outlook 2003 on a windows 7 pc.  Do not have this phenomen

Would like to request the DNS PTR record for our fix IP? Any one can help? So that I can sent the info separalyThank you!

No details of internet pricing on your business website or you have to really seek it out if its even there.  Contact customer service from within my account.  First question is how many people at my site.  Why can't you just tell me what plans you have and what prices they are?

The last time I was a Comcast Business customer, they gave me a default email address at comcastbiz.net associated with the account.  That was my Comcast portal login, and I was able to use that email and password to send mail through the SMTP relay. Now I'm a Comcast customer again, and this time t

Support called me back and told me I cannot use dynamic IPs with bridge mode on my netgear CG3000DCR modem. Is this true?

San Francisco business user, internet works however phone is is dead keep answering the calls through my cell phone! Anyone with same problems?

My email address is faaaarrrrr too long and i need to change it to something that fits on a card. how to i change the portion that that is "@....comcastbiz.net"?  How do i go about changing my comcastbiz email address?

New install yesterday, moving from Centurylink DSL. Had 5 static IP's and a bridged modem with DSL, used a Unified Threat Management server (untangle.com, highly recommend & can't beat the price) for my internet interface. Did a lot of research and it seems that I should also be able to use the unta

Today, I logged into https://customer.comcast.com/ to check my account status prior to paying my bill (as I usually do just to make sure that nothing has gotten screwed up with my account). While my current bill does not (yet) show an equipment rental fee, I discovered that Comcast now has my two pe

As is common, I've tried logging in to our SMC with the default user and password, with reapeated failure messages. Requesting a reset to the default user and password. Thanks.

I  just switched one of my accounts over to Comcast Internet with static IP and need to have revese DNS setup for their mailserver. They are getting bouce backs when trying to send to numerous email accounts.