Introduction If you are having trouble with your Business Voice service, such as a loss of dial tone, resetting your voice modem (eMTA) may help. Note: Resetting the modem will interrupt any active calls. Basic troubleshooting Resetting your voice modem will solve some connection issues. To reset yo

Introduction Sequential Ring allows you to configure a list of five phone numbers that will be alerted in sequence when you receive an incoming call. If you would like to set up a list of numbers to ring at the same time as your primary number, please read Set up Simultaneous Ring on your Business V

Introduction Comcast Business Wireless Connect provides automatic backup connectivity for Business Internet customers. Access the Wireless Connect Portal through My Account to view broadband status, backup system health, and usage reports. Access the Wireless Connect portal Sign in to My Account and

PHILADELPHIA – OCTOBER 21, 2025 – Comcast Business today announced the expanded availability of its fully managed secure networking solution built on the Cisco Meraki platform, extending enterprise-grade secure networking to emerging and distributed enterprises across the U.S. This strategic expansi

Business is done in ebbs and flows – there are fluctuations year-to-year, month-to-month, and day-to-day. You know that you can handle it when things get busy, but can your technology? A sudden jump in traffic, if your Internet and WiFi network isn’t equipped to handle it, can make for bottlenecks,

Introduction Learn how to resolve common errors with your legacy TV box and the on-screen programming guide. Select the error or the error code from the list below, and follow the suggested troubleshooting steps to resolve your issue. If error still persists, contact Customer Support at (800) 391-30

Introduction This document provides step-by-step instructions on how you can activate your Comcast Business WiFi Extenders from your network using the Comcast Business app. Note: Your Comcast Business Gateway must be activated before you can set up your WiFi Extenders. You will not be able to use or

Questions and answers - Find answers to your most common questions about the Xfinity Stream app. Who can use the Xfinity Stream app? Comcast Business Private View customers (private office, doctor’s office, etc.)Stream is not available for Public View such as in bars and restaurants.Customers connec

Introduction Business TV customers, especially bars and restaurants, want to provide their guests with the best sports and entertainment content during their visit. Some of these sports content is moving to streaming platforms therefore limiting or eliminating access to it via a traditional video ch

Scammers and other bad actors use tactics such as spoofing, which alters the name or number on the customer's Caller ID, to get them to answer their calls. Neighbor spoofing is when a robocall looks like it comes from a phone number very similar to their own, often using their area code and prefix.

If you’re like many small business owners, you may have started out with not much more than a laptop and a cell phone. But when you’re ready to deliver your products and services to a larger market, the right technologies make all the difference. Scaling efficiently means increasing the size and sco

Either your new phone from Comcast Business Mobile has arrived, or you have a phone that you already own, and you’d like to bring it to life on Comcast Business Mobile! Activation times can vary, but the process typically takes about 10-15 minutes. Once activation is complete you will receive an ema

Introduction Be Anywhere allows you to make and receive calls from any phone or mobile device at any location. Receive inbound calls on any of your devices in addition to your office phone. Make calls from those devices while still displaying the Caller ID of your business landline to your called pa

You can view your bill from anywhere, on any device, anytime you want. Sign in to My Account to view your monthly statement or current balance. This article provides an overview of the information that appears on your bill each month, so you'll know exactly what you're paying for and what to expect.

Registering for My Account enables you to perform a variety of functions such as paying your bill, updating account information, and managing your services. If you already have an account and would like to invite additional users, please read Add, delete, deactivate My Account users. If you have mor