Basically that. we recently went down to 2 email accounts they are all deleted in the outlook admin console but 2. only 2 are listed as assigned now in the comcast admin console. however the subscription still says it is 3 of 2 users and says to buy more.

Hello, I am the new IT guy for the company and I need access to the modem, but the default password was changed prior and nobody knows it. Can somebody reset my modem password to the default one please? Thanks in advance.

I recently upgraded my service and I have this new CBR-T wireless router.  When first installed I did not have time to reset all my rules from my old router so I called support to get a manual on the modem.  They asked what I needed and they switched the modem to passthrough mode. I now want to use

i need comcast business gateway (Http;//10.1.10.1) username & password.my modem model is smcd3g-ccr.i tried cusadmin/highspeed.massage from webpage " The login attempt failed."please, tell me how to get a my gateway username & password....thank you!!

My office has been without email for several weeks. We were assured that once our Comcast was installed that pointing the email would be easy.... My tech spent over 4 hours working on the issue yesterday just to be told it would be a 24 hour wait until the domain would be available.   The 24 hours i

No details of internet pricing on your business website or you have to really seek it out if its even there.  Contact customer service from within my account.  First question is how many people at my site.  Why can't you just tell me what plans you have and what prices they are?

Hello my business internet and phone service was suspended for nonpayment.  The check was mailed out 12/02 and you should already have it.  However I paid online via credit card so I could get service back immediatly. Payment conf#1283165342.  I can not get anyone on the phone line to help me it kee

Hello,   I am in the process of changing our primary domain name.  I need our PTR recorded updated for IP address:  which is currently set to mail.cplawgroup.com to pattimalvonelg.com   Thank you,   James

As with so many other users, I would also like to have my CG3000DCR modem placed in True Bridge mode. Comcast customer support was unable to help me. I do not have a static IP and don't plan to ever get one. I sent a private message to Comcast_John with my account information. Thank you...

I don't want my router to broadcast the public 'xfinity' hotspot. Please disable it for me. Thank you.

How do you go about requesting an extension to pay?

Hello all, I hope this messages finds everyone well.In 2014 I had a total of 9 months of down time. I am making another complaint regarding the  billing process of Comcast.  Because, of Comcast/Xfinity insistance on leaving everything in the hands of a computer, including decision making.It has caus

Is Comcast's communication lines down?.?.  It is beyond reason that when a business is in need that a critical from a service provider, Comcast, they are unable to provide a timely solution.  In addition, I would have to check my pulse if I were to get a response.  If anyone with Comcast is so incli

If comcast thinks their business account reaches the level of business service it is laughable.I am trying to set up business email.  I went to website- register or migrate new account.  I migrated existing ( as in 15 years existing account).  I had my website host  migrate it to comcast.  On comcas

We just had a switchover to Comcast business voice yesterday and ported numbers from our previous provider.  I thought all was fine, but my employer just tried to call from his house and he cannot get through.  No one is currently on the phones in our office, but when he calls, it just rings over an

My bill is past due but I set it up for automatic bill pay.   I just got into my account. If automatic payment is ON, then why is it past due?

Seeing as there doesn't seem to be actual ticketing system for this 'business class' service I'm posting here.   I'm in San Francisco (Diamond Heights) and for the last 6 weeks or so my Cable Internet service has had intermittent connectivity issues that have been maddening to troubleshoot.   Its on

Greetings all, one of my servers is being attacked, attack is under control.who should I report this? the ip is 111.73.46.22 it could be China or a spoofed IP to make me think is coming from China.

I have got a brand-new NETGEAR CM500 DOCSIS3.0 modem and I wonder if t can save my monthly modem rental fee. NEGEAR says the CM500 is ComcastCertified and it can be configured to use a static IP address. I have tried a Motrola/Arris SB6141 after being told by a Comcast tech support it would be compa

Tech swapped out SMC for Netgear on request to get IPv6 static PD working.  I have dhcp6c making a PD request and the CM returns a PD reply with /60.  dhcp6c installs prefixes on the other ethernets as it should but the CM does not have a route to the /60.  I used tcpdump to capture packet trace of