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microsoft 365 subscription says 3/2 accounts used but only 2 accounts are assigned in comcast and microsofts admin consoles. how to fix?
Basically that. we recently went down to 2 email accounts they are all deleted in the outlook admin console but 2. only 2 are listed as assigned now in the comcast admin console. however the subscription still says it is 3 of 2 users and says to buy more.
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Customer Service
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Yahoo email
Will business customers be switched to Yahoo email
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Customer Service
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Reset cusadmin password to default
Hello, I am the new IT guy for the company and I need access to the modem, but the default password was changed prior and nobody knows it. Can somebody reset my modem password to the default one please? Thanks in advance.
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Equipment
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CBR-T Manual
I recently upgraded my service and I have this new CBR-T wireless router. When first installed I did not have time to reset all my rules from my old router so I called support to get a manual on the modem. They asked what I needed and they switched the modem to passthrough mode. I now want to use th
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Equipment
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comcast business gateway (Http;//10.1.10.1) username & password
i need comcast business gateway (Http;//10.1.10.1) username & password. my modem model is smcd3g-ccr. i tried cusadmin/highspeed. massage from webpage " The login attempt failed." please, tell me how to get a my gateway username & password....thank you!!
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Equipment
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Register for Comcast Business My Account (Answered)
Registering for My Account enables you to perform a variety of functions such as paying your bill, updating account information, and managing your services. If you already have an account and would like to invite additional users, please read Add, delete, deactivate My Account users. If you have mor
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Billing & Customer Service
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5 Essential Steps to Scaling Your Business
If you’re like many small business owners, you may have started out with not much more than a laptop and a cell phone. But when you’re ready to deliver your products and services to a larger market, the right technologies make all the difference. Scaling efficiently means increasing the size and sco
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TV
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Comcast Business Internet service overview (Answered)
Introduction Comcast Business Internet keeps businesses connected on the nation’s largest, fastest, reliable network. With 99.9% reliability and 24/7 customer support, Business Internet powers all of your devices. The Comcast Business Gateway provides a private WiFi network and access to millions of
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Internet
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Frequently asked questions for the Xfinity Stream app from Comcast Business (Answered)
Questions and answers - Find answers to your most common questions about the Xfinity Stream app. Who can use the Xfinity Stream app? Comcast Business Private View customers (private office, doctor’s office, etc.)Stream is not available for Public View such as in bars and restaurants.Customers connec
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TV
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Blocked port 445 (Answered)
Comcast Business blocks certain ports to protect our customers and the integrity of the Comcast network. These blocks cannot be lifted. Per recommendations set forth by the United States Department of Homeland Security’s National Cybersecurity and Communications Integration Center and the Computer E
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Internet
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Reset your voice modem (eMTA) (Answered)
Introduction If you are having trouble with your Business Voice service, such as a loss of dial tone, resetting your voice modem (eMTA) may help. Note: Resetting the modem will interrupt any active calls. Basic troubleshooting Resetting your voice modem will solve some connection issues. To reset yo
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Voice
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Comcast Business TV error codes for non-X1 TV boxes (Answered)
Introduction Learn how to resolve common errors with your legacy TV box and the on-screen programming guide. Select the error or the error code from the list below, and follow the suggested troubleshooting steps to resolve your issue. If error still persists, contact Customer Support at (800) 391-30
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TV
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Set up Sequential Ring on your Business Voice or VoiceEdge Select line (Answered)
Introduction Sequential Ring allows you to configure a list of five phone numbers that will be alerted in sequence when you receive an incoming call. If you would like to set up a list of numbers to ring at the same time as your primary number, please read Set up Simultaneous Ring on your Business V
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Voice
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Verified Display for your voice service (Answered)
Scammers and other bad actors use tactics such as spoofing, which alters the name or number on the customer's Caller ID, to get them to answer their calls. Neighbor spoofing is when a robocall looks like it comes from a phone number very similar to their own, often using their area code and prefix.
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Voice
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Tips to Make Sure Your Business Internet Can Support Peak Usage (Answered)
Business is done in ebbs and flows – there are fluctuations year-to-year, month-to-month, and day-to-day. You know that you can handle it when things get busy, but can your technology? A sudden jump in traffic, if your Internet and WiFi network isn’t equipped to handle it, can make for bottlenecks,
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TV
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Comcast Business Expands Partnership with Cisco to Bring Secure Networking Solutions.
PHILADELPHIA – OCTOBER 21, 2025 – Comcast Business today announced the expanded availability of its fully managed secure networking solution built on the Cisco Meraki platform, extending enterprise-grade secure networking to emerging and distributed enterprises across the U.S. This strategic expansi
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Announcements
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Manage Wireless Connect (Answered)
Introduction Comcast Business Wireless Connect provides automatic backup connectivity for Business Internet customers. Access the Wireless Connect Portal through My Account to view broadband status, backup system health, and usage reports. Access the Wireless Connect portal Sign in to My Account and
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Internet
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Activate your WiFi Extenders using the Comcast Business app (Answered)
Introduction This document provides step-by-step instructions on how you can activate your Comcast Business WiFi Extenders from your network using the Comcast Business app. Note: Your Comcast Business Gateway must be activated before you can set up your WiFi Extenders. You will not be able to use or
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Internet
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Your Business Voice Security PIN (Answered)
Introduction All Comcast Business Voice, VoiceEdge Select, Trunking (SIP and PRI), and Business VoiceEdge® customers will receive a unique account-level security pin (a “Security PIN”) that is required for managing certain voice features, accessing call detail records, and utilization reports. The F
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Voice
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Set up Be Anywhere in My Account (Answered)
Introduction Be Anywhere allows you to make and receive calls from any phone or mobile device at any location. Receive inbound calls on any of your devices in addition to your office phone. Make calls from those devices while still displaying the Caller ID of your business landline to your called pa
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Voice
