Basically that. we recently went down to 2 email accounts they are all deleted in the outlook admin console but 2. only 2 are listed as assigned now in the comcast admin console. however the subscription still says it is 3 of 2 users and says to buy more.

I recently upgraded my service and I have this new CBR-T wireless router.  When first installed I did not have time to reset all my rules from my old router so I called support to get a manual on the modem.  They asked what I needed and they switched the modem to passthrough mode. I now want to use

Hello, I am the new IT guy for the company and I need access to the modem, but the default password was changed prior and nobody knows it. Can somebody reset my modem password to the default one please? Thanks in advance.

i need comcast business gateway (Http;//10.1.10.1) username & password.my modem model is smcd3g-ccr.i tried cusadmin/highspeed.massage from webpage " The login attempt failed."please, tell me how to get a my gateway username & password....thank you!!

I have 2 comcast business gateway modems that i no longer use.  each one is tied to a different account.  i need to know where i can send these two modems to get credit and have the monthly lease fee removed from those accounts.

How do I setup up the Hotspot option on my Business internet.

Hello Jon,   Request sent via PM for correct PTR for my IP.   Tx's

I am in need of a PTR record. I sent the information to Comcast_John....is this the correct way to input my request? Thanks!

I'm new to the business side of Comcast, but I'm already struggling with my internet service. I have a MB8600 in place and I'm getting consistent dropouts all day every day.  I've done some basic reading online and it looks like it's maybe an upstream problem.  My modem reports the power on the thre

Hello,I keep running into dead ends while trying to resolve why we get billed for services at a location we haven't been at for 5 months. In June our small business moved across town and internet was transferred to our new location. Although we moved service has continued to be billed to our company

THE UPLOAD SPEEDS I AM GETTING ARE IN AVERAGE 1MBPS !!!!!! THEY SHOULD BE OVER 25-30 MBPS !!!!

I need to point out the irony of “Comcast Business” (the name of your division) offering a TV service in the “business” package that is so anemic in its channel offering that there is no “business” channel available!  I have to pay more for a “business” channel with the standard “business” package f

I see lots of questions, and usually forum admins answer with a request for a direct submission, so I'm hoping that one is online and can help. Thanks

My office has been without email for several weeks. We were assured that once our Comcast was installed that pointing the email would be easy.... My tech spent over 4 hours working on the issue yesterday just to be told it would be a 24 hour wait until the domain would be available.   The 24 hours i

How do I stop this from happening?

Can someone send me a message, not sure I'll get a notification via e-mail here.

I have one employee that shows as Pending.  SHe has activated her account and logged into it. Any way to fix this?

Hello, I've been searching around and I see that Comcast will setup a PTR record upon request. However, I can't seem to find the appropriate method of contact. I have simply one record that I would like to get setup. I've seen a few posts mentioning the wonderful @Comcast_John, so I'm hoping him or

Verify domain ownershipCome back to your Comcast Business online accountGo to Manage Websites  Find the domain with the pending transferSelect "Verify domain ownership" Steps one and two have been completed.  Now waiting on step 3 and have no idea how to get this to go thru.

I have a CG3000DCR gateway and a /29 block of IP addresses. I have several pieces of equipment that require static IPs including two routers.  Assigning my routers two different IPs in my block and assigning the correct gateway, I am able to ping  and connect to the router from the outside WAN. I ca