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Reverse Lookup delegation

I've noticed some people have received help with rDNS delegation on this forum. I'd love some help too for my /29. Thank you

Question

 • Domain Names/Static IP

1.9K

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Ongoing Packet Loss / Latency issues

I have been experiencing intermittant packet loss and latency issues over the past 2 weeks.  Here are some trace snippets to help narrow down the issue. http://i.imgur.com/NkMgk.png http://i.imgur.com/6qZN4.png Gateway info:http://i.imgur.com/vhyHM.pnghttp://i.imgur.com/M866q.png

Question

 • Connectivity

2K

1

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Need a Reverse DNS entry

Greetings Comcast, I need to have Reverse DNS entry for one of our static ip's. Please advise on best method to request. Best regards,Don Longan

Question

 • Domain Names/Static IP

2.1K

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chicago SLOOOOOWWWWW 5 cr's 4 techs complete rewire and protensioning NOTHING WORKS get out now

SO a while ago I thought this idiocy was fixed but it isn't. I pay for 16/3 mb and right now it's a crapshoot between 2mb and 11mb. Today has been a real joke as the techs are supposedly monitoring the line ( I think it's called protentioning or something)  I started to look at the speed using ONE m

Question

 • Connectivity

2K

3

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True Bridge mode

Can anyone please help to put put my modem in True bridge mode? I have a dynamic IP address. Comcast customer support said it wasn't possible without a static IP. Comcast_John/Comcast_Jon, can you help? I have PM-ed the MAC and account number to you.

Question

 • Equipment (Modems,Gateways)

2.3K

3

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Netgear CG3000DCR allocates /60 but won't route to it.

Tech swapped out SMC for Netgear on request to get IPv6 static PD working.  I have dhcp6c making a PD request and the CM returns a PD reply with /60.  dhcp6c installs prefixes on the other ethernets as it should but the CM does not have a route to the /60.  I used tcpdump to capture packet trace of

Question

 • IPV6

2.2K

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No refund from credit.

I transfered service to a new location, Comcast forced me to open a new account and cancel old. I kept getting billed for old account and finally the bills stopped but I had over payed. It has now been months and still I have not recieved my refund check. I have made calls about this and they simply

Question

 • Billing & Customer Service

2K

5

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RDNS update

I need to update a few records for my RDNS,  but the system won't let me send a private message.   What should I do?   I have multiple records to update so I prefer to send a list someplace rather than call in.

Question

 • Domain Names/Static IP

1.4K

3

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Need to restart domain transfer procedure

Please restart domain transfer procedure.  I forgot to write down Comast "Step 5" "CNAME" Alias and Destination Domain.  Now I get error message "unable to register contact administrator etc..."

Question

 • Domain Names/Static IP

1.2K

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Need SMTP settings to send from Outlook / can't create comcast e-mail

I am trying to get outgoing e-mail to work using my own (non-Comcast) e-mail address through Outlook.  I saw through these forums that the outgoing SMTP server should be smtp.w14a.comcast.net.  Is that correct?  Then I just need a logon and password, and it seems like that needs to be a comcast acco

Question

 • Connectivity

4K

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Unable to access my services or E-mail after getting a new modem

I recently just had a new modem installed and  now when I log in to my account there is no E-mail messages displayed in the upper right and when I try to go to My Services I get "Sorry, you don't have the permission or services to access this page".

Question

 • Billing & Customer Service

2.1K

3

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Bridged Modem, static IP config help needed

New install yesterday, moving from Centurylink DSL. Had 5 static IP's and a bridged modem with DSL, used a Unified Threat Management server (untangle.com, highly recommend & can't beat the price) for my internet interface. Did a lot of research and it seems that I should also be able to use the unta

Question

 • Equipment (Modems,Gateways)

6.5K

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Accepted Solution

Router / Modem Password Helpppppp

The password I have for my comcast business router appears to be wrong.  I also tried the default one and I still can not get on.  Can I get it reset?

Question

 • Equipment (Modems,Gateways)

1.7K

1

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Upgrade 27/7 to 50/10 at same price?

We're currently paying $109.95/mo for what our bill describes as "Premium Internet PKG". We are getting the speeds we were promised last summer, 27 Mb/s down, 7 Mb/s up, actually a little better than that. But now I see that 50/10 service goes for the same price. I can't find a way to upgrade on the

Question

 • Connectivity

2.3K

3

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Comcast IP blacklisted by 1and1.com

We use smtp.w14c.comcast.net as the SMTP server for our email app (Thunderbird).  Since yesterday (it was OK befor that) our emails to a few customers have been reject by their email server.  Below is the content of the bounced message: Final-recipient: rfc822; ***@exotech-info.frAction: failedStatu

Question

 • Microsoft Services & Apps

3.7K

4

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Accepted Solution

Is there DNS guide?

Does anyone know if there is a DNS guide? I am having a terrible time getting my static IPs mapped to the hostnames. The rDNS entries have been entered and I attempted to edit my zones file for my domain name. Still can't get anything to work.

Question

 • Domain Names/Static IP

1.2K

2

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Still can't enter phone numbers for call blocking - won't load - callerNumber does not match regular

Can't enter phone numbers for call blocking. When trying to open to enter numbers, get this: callerNumber does not match regular expression patternTemporarily unavailable Sure has been temporarily unavailable for a LONG time. Also, when trying to go to the Manage page to enter the call blocking deta

Question

 • Business Voice

2.2K

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Acceptable Use for Outlook 2010 Download

Can I share the "edgesuite.net" link to download Outlook 2010 with any member of our business, or is its use restricted to people working at the office where we receive Comcast internet service? This wasn't clear from the EULA. I ask because our business has several people who work from home and don

Question

 • Microsoft Services & Apps

1.3K

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Comcast E-Mail down tonight? (10-14-2014)

Got multiple clients messaging me saying that their e-mail clients are reporting an "internal server error", and http://mail.comcast.net doesn't seem to be loading. Are we having an outage?

Question

 • Microsoft Services & Apps

1.7K

2

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Accepted Solution

rDNS request

I need to request a rdns change.  Thanks!

Question

 • Domain Names/Static IP

1.4K

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