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microsoft 365 subscription says 3/2 accounts used but only 2 accounts are assigned in comcast and microsofts admin consoles. how to fix?

Basically that. we recently went down to 2 email accounts they are all deleted in the outlook admin console but 2. only 2 are listed as assigned now in the comcast admin console. however the subscription still says it is 3 of 2 users and says to buy more.

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568

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Reset cusadmin password to default

Hello, I am the new IT guy for the company and I need access to the modem, but the default password was changed prior and nobody knows it. Can somebody reset my modem password to the default one please? Thanks in advance.

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39.2K

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Official Solution

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comcast business gateway (Http;//10.1.10.1) username & password

i need comcast business gateway (Http;//10.1.10.1) username & password.my modem model is smcd3g-ccr.i tried cusadmin/highspeed.massage from webpage " The login attempt failed."please, tell me how to get a my gateway username & password....thank you!!

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172.9K

8

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Closed

CBR-T Manual

I recently upgraded my service and I have this new CBR-T wireless router.  When first installed I did not have time to reset all my rules from my old router so I called support to get a manual on the modem.  They asked what I needed and they switched the modem to passthrough mode. I now want to use

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26.5K

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Adding Free unlimited WiFi access to customers

I want to offer my customers free wifi.  The xFinity product does not offer free unlimited access.  It gives them a few  free sessions then wants to charge them, arghhhhhh.

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Returned modem but still being charged for it

I returned the modem on 08/22/2015 because I purchased my own modem.  I've been charged the equipment fee on every bill since.  Please fix this.

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Microsoftce 365 domain confirmation

Greetings! I need to verify ownership of bneurology.com for use with Office 365. At my DNS hosting provider, please create a TXT or MX record for my domain using the following information:To create a TXT record:  How do I get the comcast free domain site hook up with this domain?

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Bad Routes to Static IP's in Comcast router c-50-133-90-64.hsd1.mi.comcast.net

We have a block of Static IP's provided by Comcast and none of our employees in a particular area here in Michigan are able to access any of those IPs. After asking the employees to replace their Comcast modems, and resetting their routers I finally decided to get connected to their computers while

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iPhone: can't send email

I've been able to set up my iPhone so it receives my comcast email without any problems, but it can't send any emails. Any help would be appreciated.

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1.5K

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Can't use bridge mode with dynamic IPs?

Support called me back and told me I cannot use dynamic IPs with bridge mode on my netgear CG3000DCR modem. Is this true?

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1.2K

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Why when my modem/router goes down I lose my network?

I have had some issues with my Comcast modem/router going down. I have a staic IP. I have assigned all my devices, NAS(s) and printers, their own IP addresses. But when the modem/router goes down I lose all connections to everything on my network. Why and how do I change this so this will not happen

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Acceptable Use for Outlook 2010 Download

Can I share the "edgesuite.net" link to download Outlook 2010 with any member of our business, or is its use restricted to people working at the office where we receive Comcast internet service? This wasn't clear from the EULA. I ask because our business has several people who work from home and don

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Another PTR record request

Please let me know who I can private message for a new PTR record. Thanks!

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Comcast hosted domain and number of email boxes

How many email boxes can you have on a comcast hosted business class domain??

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1.8K

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First ports are closed, now I can't run a trace route without getting timed out.

So last week I bought a DVR system for my business. I needed ports 9000, 2049 and 2050 open. I log into the gateway to open the ports. Gateway says they're all open. Test said ports. They're closed. I spend a very fun week getting updates and no phone call from T2 support. I check today and the port

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1K

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Netgear CG3000DCR and our VPN 100 firewall

Hello, we recieved the new Netgear CG3000DCR to upgrade from the old modem. We run a symantec vpn firewall that sits before our router. iit wasn't connecting, so we reset the firewall back to default settings and everything connected. It ran like this for 4 days and now it's back to the same thing.

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1.6K

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Intermittent service degredation

Seeing as there doesn't seem to be actual ticketing system for this 'business class' service I'm posting here.   I'm in San Francisco (Diamond Heights) and for the last 6 weeks or so my Cable Internet service has had intermittent connectivity issues that have been maddening to troubleshoot.   Its on

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Change phone number on my account

How do I change the phone number that is on my account?  I've recently changed phone numbers, but Comcast customer service still calls my old number.

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Need some help with recently reduced upload speeds

I have Comcast Business 150/20 service.  For the last few months its been great.  Really has.  We had a storm last week and service (and power) was knocked out several times.  Outages were acknowledged on the Comcast Business web site.  Service was retored but my upload speeds have been miserable si

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1.7K

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Account / static IP / Reverse DNS

Greetings Brand new comcast customer as of a few days ago, the company I work for setup and has all the Internet purchased at the new office location.  I am unable to determine if the internet service has a static IP assigned or if it is dynamic.  At the same time if the Service includes a Static IP

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