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Monday, July 29th, 2013 11:00 AM

COMCAST TECHNical support--- Laughable

If comcast thinks their business account reaches the level of business service it is laughable.

I am trying to set up business email.  I went to website- register or migrate new account.  I migrated existing ( as in 15 years existing account).  I had my website host  migrate it to comcast.  On comcast it says awaiting verification, can take up to 48 hours.  Its been 2 WEEEKS. 

When I call comcast technical support- What is their answer?  "I don't know what to do"

Would this be acceptable in any other business?



Accepted Solution

New Member


1 Message

10 years ago

I agree. Total incompetance. I have tried for days to get my business email up and running. I give up...!



1.5K Messages

11 years ago

Hello goldrein,


Welcome to the forum.

It is very unfortunate that you are facing this issue while trying to migrate your domain.

We do apologize for trouble it is causing you.

To assist I've reached out to our support team to address it.

They inform me you already have an active customer reference ticket. 

It is frustrating, but please allow our support team to help resolve this issue.



Thank you