New Member
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1 Message
COMCAST TECHNical support--- Laughable
If comcast thinks their business account reaches the level of business service it is laughable.
I am trying to set up business email. I went to website- register or migrate new account. I migrated existing ( as in 15 years existing account). I had my website host migrate it to comcast. On comcast it says awaiting verification, can take up to 48 hours. Its been 2 WEEEKS.
When I call comcast technical support- What is their answer? "I don't know what to do"
Would this be acceptable in any other business?
Accepted Solution
JimK
New Member
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1 Message
11 years ago
I agree. Total incompetance. I have tried for days to get my business email up and running. I give up...!
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Comcast_Jon
Administrator
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1.5K Messages
11 years ago
Hello goldrein,
Welcome to the forum.
It is very unfortunate that you are facing this issue while trying to migrate your domain.
We do apologize for trouble it is causing you.
To assist I've reached out to our support team to address it.
They inform me you already have an active customer reference ticket.
It is frustrating, but please allow our support team to help resolve this issue.
Thank you
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