Thanks so much for taking the time to reach out to us regarding your PTR concerns. I very much appreciate your patience and greatly apologize for the delay in our response. I know how important the services are to your business and we want to do all

Thanks so much for taking the time to reach out to us regarding your admin password. I very much appreciate your patience and greatly apologize for the delay in our response. I know how important the services are to your business and we want to do al

Thanks so much for taking the time to reach out to us regarding your connection issues. I very much appreciate your patience and greatly apologize for the delay in our response. I know how important the services are to your business and we want to do

Thanks so much for taking the time to reach out to us regarding your billing concerns. I very much appreciate your patience and greatly apologize for the delay in our response. I know how important the services are to your business and we want to do

Thanks so much for taking the time to reach out to us regarding your internet connection issues. I very much appreciate your patience and greatly apologize for the delay in our response. I know how important the services are to your business and we w

Thanks so much for taking the time to reach out to us regarding your port forwarding issues. I very much appreciate your patience and greatly apologize for the delay in our response. I know how important the services are to your business and we want

Thanks so much for taking the time to reach out to us regarding your PTR request. I very much appreciate your patience and greatly apologize for the delay in our response. I know how important the services are to your business and we want to do all t

Thanks so much for taking the time to reach out to us through our business forums regarding your connection issues. I very much appreciate your patience and greatly apologize for the delay in our response. I know how important the services are to you

Hey there! Thank you so much for spending your time to reach out for help with the service concerns! We are grateful for your business and patience. We truly appreciate that you chose us as your service provider at your new location! I am sorry to le

Hi S27481 and welcome to the business forums.    My apologies in regard to your experience with the automated attendant. I'll have your feedback reviewed.    If you would also like to have your information reviewed to make sure the system recogni

Thanks so much for taking the time to reach out to us regarding your modem access. I very much appreciate your patience and greatly apologize for the delay in our response. I know how important the services are to your business and we want to do all

Thanks so much for taking the time to reach out to us through our business forums. I very much appreciate your patience and greatly apologize for the delay in our response. I am so sorry to hear that your business has been impacted by this virus. Alt

Hi slovitte and welcome to the business forums.   I can certainly help with obtaining residential services. The account may be coded for as a home based business where we would need to request to have this coded as a residential account. To look in

I know how important it is to get your calls when you need them and I am so sorry to hear that you are having trouble with this option. I am happy to help and appreciate you taking the time to reach out to us through our business forums regarding thi

Hi workaholicstudios.   Thanks for your question on hotspot access. You are able to create a new user within the business portal as shown here: https://business.comcast.com/help-and-support/accounts-billing/add-delete-comcast-business-user/   When cr

Good morning, BTOps and welcome to the business forums.   Thanks for reaching out on your PTR record request. I appreciate the opportunity to assist you today. May I please have you private message me your full name, the name of your business, the

Hi there! Thank you so much for spending your time to reach out. We are very grateful for your time and patience. I am sorry to learn about the long hold time and that you’re not receiving incoming calls. As a customer myself, I understand the import

Hi offerblueprint and welcome to the business forums.   I appreciate you reaching out and lettings us know about the issues going on with your business portal. The portal may not be fully activated yet. I'll be glad to help with that. I'll need you

Thanks so much for taking the time to reach out to us regarding your Wifi Concerns. I very much appreciate your patience and greatly apologize for the delay in our response. I know how important the services are to your business and we want to do all

I am experiencing the same issue. The first photo is from the instructions and shows a number that one must dial in order to use outgoing Be Anywhere feature.  The photo provided by OP is what I also see before and after I change my pin online.