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mattstas's profile

New Contributor

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8 Messages

Fri, Jun 14, 2019 8:00 PM

Outgoing Caller ID incorrect after several calls

My outgoing caller id is incorrect after several calls to the main comcast business support number.  Any help is appreciated

Responses

New Contributor

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8 Messages

2 y ago

I am having a similar problem - I need to change the company name on outgoing caller ID.  I have called the help center 3 times now and they have not  been able to get the problem corrected.  Is there someone else I can get in touch with?

Contributing Member

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128 Messages

2 y ago

I am having a similar problem - I need to change the company name on outgoing caller ID.  I have called the help center 3 times now and they have not  been able to get the problem corrected.  Is there someone else I can get in touch with?

mattstas *raises hand* Pick me, pick me! I'd be happy to help look into your outgoing caller ID concern. Please send me a private message with your full name, address, and phone number associated with your account for assistance. 

New Contributor

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1 Message

8 m ago

Several attempts have been made to correct our going caller id that was set up incorrectly when we switched from our old phone service provider to Comcast. Very, very frustrated with Comcast's "service", and the inability to actually speak to someone who might be able to rectify the problem. Anyone have a solution?

New Contributor

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2 Messages

3 m ago

I too have tried at least twice and spent an inordinate amount of time waiting for CSR's to solve the problem of our non-existent outgoing caller id.

We'd like our business name displayed when a customer receives a call from our office yet we still show up as "Unknown" or "Anonymous" 

I would really like to know if anyone has an answer for this.