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gizbriz's profile

New Member

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1 Message

Wednesday, February 8th, 2017 9:00 AM

tracking specific numbers

My business charges specific numbers when they call. My employees dont always write down the call. the volume of calls i get is very lagre and not all of the calls are the ones i specifically bill. What Im trying to figure out is how to track specific numbers in a call log without going through all of the numbers that call? any ideas will help thanks.

Official Employee

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869 Messages

8 years ago

Hello gizbriz,

 

In the business portal once you login click Phone under Manage Services > View Call History. Under this option you can toggle each phone line and export to an excel file for easy sorting.