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Where is Selective Call Rejection?

Went to block a number today on our Business Voice Portal, and I can't find the Selective Call Rejection option I've used so many times in the past. Has it moved and I'm overlooking it, or is it gone?

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 • Business Voice

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Reset Business Gateway Username and Password

Can someone help with resetting my SMC business gateway username and password? Thank you!

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 • Equipment

1.4K

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PTR request

Sent a private message to Comcast-Jon today for a PTR update request.How long does this normally take to process? Charlie

Question

 • Domain Names/Static IP

1.9K

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Transfer Primary Manager

The primary manager associated with my business account no longer works for the company and his email has been deleted.  I need to transfer the Primary Manager credentials to a new user account I just set up.

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 • Customer Service

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Is there DNS guide?

Does anyone know if there is a DNS guide? I am having a terrible time getting my static IPs mapped to the hostnames. The rDNS entries have been entered and I attempted to edit my zones file for my domain name. Still can't get anything to work.

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 • Domain Names/Static IP

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Manage Services - Websites

Isn't there supposed to be a Websites link here that I can use to start building a website?   Thanks.

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 • Web Services

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Connectivity issues....again

First off, thanks to another poster, I see that residential customers in various areas are getting a free speed boost increase at no additional cost. Are us Business Class getting shafted or are we also getting a free boost in speed? See Here Secondly, I am really starting to wonder if it will be be

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 • Connectivity

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Cannot reach vpn.tfbnw.net [69.63.185.54]

Tracing route to vpn.tfbnw.net [69.63.185.54] over a maximum of 30 hops: 1

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 • Connectivity

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PTR and Reverse DNS for mail server

I am being told that Comcast has to setup a reverse dns and a ptr for my mail server. I have sent the IP address, the domain name, and my account info Comcast_Jon If you need any more info, please let me know. It might already be done - I am on the phone now with comcast tech support (elizabeth) -by

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 • Domain Names/Static IP

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PTR Record creation

I need the following PTR record created. aaa.bbb.ccc.245 needs to resolve to remote.neochord.com. (Edited for account security)

Question

 • Domain Names/Static IP

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Ongoing Packet Loss / Latency issues

I have been experiencing intermittant packet loss and latency issues over the past 2 weeks.  Here are some trace snippets to help narrow down the issue. http://i.imgur.com/NkMgk.png http://i.imgur.com/6qZN4.png Gateway info:http://i.imgur.com/vhyHM.pnghttp://i.imgur.com/M866q.png

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 • Connectivity

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Terrible customer service

I tried to call to make a change on my service. The hours that customer service is available is ridiculous - aren't business owners working from 8-6?  I finally find time to call right at 8 am and the agent tells me that he is simply able to take my name, account number and call back number so they

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 • Customer Service

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Acceptable Use for Outlook 2010 Download

Can I share the "edgesuite.net" link to download Outlook 2010 with any member of our business, or is its use restricted to people working at the office where we receive Comcast internet service? This wasn't clear from the EULA. I ask because our business has several people who work from home and don

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 • Microsoft Services & Apps

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Created site in Wix Sitebuilder, can I host it with my Comcast domain?

I created a website with the Wix sitebuilder, but I am having trouble connecting my Comcast domain to the site I created.

Question

 • Domain Names/Static IP

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Comcast Cisco DPS 3939B with Cisco ASA 5505

HiWe have received a Cisco DPS 3939B and some static IP's.We want to migrate the ASA from the old non Comcast circuit to our new Comcast circuit, utilising one of the new static IP's. The ASA will connect to the router and the LAN on the internal interface of the ASA.The ASA will perform NAT and IPS

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 • Equipment

2.1K

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Upgrading to 25GB taking more than a week?

I opened a ticket on 28-June to go from the wimpy 2GB mailbox to the 25GB touted in the account pages. It's been over 11 days, and I still don't think it's been done (1st tier support said today THursday would be the day it would get finished by).Is there anyone who can look at this account (martina

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 • Microsoft Services & Apps

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Connection to external server via vpn constantly drops

We often connect to a server in another facility via vpn.  This works well from all external sites except the comcast serviced office.  Here the vpn connects and then drops every 30 to 40 seconds.  Frequency of drop is increased when we open Outlook 2003 on a windows 7 pc.  Do not have this phenomen

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 • Connectivity

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Please remove PTR record for my IP address

Please remove the PTR record for IP address XXX.XXX.XXX.XXX which pointed to tigger.net-kitchen.com.   Thanks!

Question

 • Domain Names/Static IP

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chicago SLOOOOOWWWWW 5 cr's 4 techs complete rewire and protensioning NOTHING WORKS get out now

SO a while ago I thought this idiocy was fixed but it isn't. I pay for 16/3 mb and right now it's a crapshoot between 2mb and 11mb. Today has been a real joke as the techs are supposedly monitoring the line ( I think it's called protentioning or something)  I started to look at the speed using ONE m

Question

 • Connectivity

2K

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domain shows being registered with Comcast and GoDaddy

We have a domain {holyspiritco.org) that shows being registered by both Comcast and GoDaddy.  When you look up the domain on whois.net godaddy is listed as the sponsoring registrar. We want Comcast to manage the domain so how do we correct this.

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 • Domain Names/Static IP

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