It seems there is misconfigured routing topology between my home business and another comcast business customer (whom is a Fire Department I am employed at). traceroute to 24.126.13.81 (24.126.13.81), 30 hops max, 60 byte packets 1 router.asus.com (10.1.1.1) 2.545 ms 2.531 ms 2.522 ms 2 68.33.199.1

I've been consistently getting 16Mbits/s download speeds and it dropped to 2Mbits/s very recently (in the last couple of days). My upload is pretty decent though (faster than download, at ~5Mbits/s). I've rebooted the router multiple times with no luck. http://stage.results.speedtest.comcast.net/res

Hello team, The acconts mentioned below had not received the payment even though the checks had been issued. The checks been sent to the remit address listed on the invoice. we don't want this account to be disconnected. The check had been sent on september 1st. please replay on this ASAP. Thanks, S

Hi, I feel really dumb, but I cannot find anything referencing the quota size limit for mailboxes on the Comcast Hosted exchange. I called the Business support toll-free, and all they wanted to talk about was "Outlook", and she really didn't understand any questions about "Comcast Hosted Exchange" (

Yes, our Comcast Internet has gone slow as dial up. A call to Business Class says to pay more for an upgrade to a faster speed which is nowhere near what is newly offered on residential internet at 50/10. They want me to pay over $800.00 to terminate Business contract to go Residential. Wow...logic

About a week ago we became unable to access some chinese websites (e.g. chaoshi.tmall.com ) and also our team in China is unable to connect to our VPN anymore. Same websites are working fine on my home network which is also Comcast. I rebooted the router/gateway with now luck. other chinese websites

I have a home based business with a business internet account. Can I also open a residential internet account at the same address (my home)? If, so how? Thanks.

Power was lost in my area on 6/29 due to the recent derecho. It was restored on 6/30 and I had no issues with network connectivity until 7/2 around 4:30 PM. Since then the SMC lights have been displayed as follows: Power: solid green DS: blinking green US: off ONLINE: off LINK: solid green DIAG: off

It has come to my attention that the SMC 8014 business gateway has been replaced by the Netgear CG3000DCR. With this in mind, I have several questions. (1) I've seen some (lightly) used CG3000DCR's come up on Ebay every so often. If I purchase one of these units to replace my current SMC box, and tu

Hi- I am setting up some Exchange Users and Mailboxes to prepare for migrating from my self-hosted SBS Exchange server to Hosted Exchange on Comcast. I'm waiting for verification of domain ownership, using DNS tool, and the CName alias. So this may be part of the problem, but I cant be sure... Comca

I need to request an rDNS change. Thank you.

As with so many other users, I would also like to have my CG3000DCR modem placed in True Bridge mode. Comcast customer support was unable to help me. I do not have a static IP and don't plan to ever get one. I sent a private message to Comcast_John with my account information. Thank you...

Did you ever get your situation resolved? I am on my fourth ticket in 3 months for the same unresolved issue. No one ever seems to want to follow up.

All my employees can no longer access the exchange server through comcast from their personal computers. All of us can access the internet, and the internet version of Outlook through the comcast portal. All of us can retrieve e-mail through home computers and hand-helds through the comcast portal.

We have NO WORKING PHONE LINES and I have to use my own cell minutes to call you and you have the audacity to keep asking me 'sales and marketing questions' while I am trying to run a business!!! Puleeeeese.

My office has been without email for several weeks. We were assured that once our Comcast was installed that pointing the email would be easy.... My tech spent over 4 hours working on the issue yesterday just to be told it would be a 24 hour wait until the domain would be available. The 24 hours is

Hello, I recently switched to a block of 5 static IPs. I have one major issue: Anywhere from 15 minutes to one hour, the statics assigned to individual servers become inaccessible from outside the gateway. Behind the gateway, everything is fine. The servers are still able to access Internet resource

We use smtp.w14c.comcast.net as the SMTP server for our email app (Thunderbird). Since yesterday (it was OK befor that) our emails to a few customers have been reject by their email server. Below is the content of the bounced message: Final-recipient: rfc822; ***@exotech-info.fr Action: failed Statu

We currently have 50/50 EDI and its connected to a Cisco Meraki gigabit switch. The port on the switch is set to auto negotiate the port speed. Strangely its syncing at 100 mbps half duplex. What is the procedure to get it to sync at 1000mbps full duplex? We have another provider and it's ethernet h