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View On-hold of other lines
We have BVE and have 3 users in a hunt group. When one user gets a call and puts it on hold, nobody else is able to see that there is a call on hold besides that person. Is there a way to get others to be able to see who is on hold?
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Business VoiceEdge ®
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need PTR record for my email server
Please advise. Thanks, Diego
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Domain Names/Static IP
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Slow Connection Speeds
As of the past week, it has been impossible for anyone to upload any large file to YouTube. With these uploads we are getting estimates of up to 1900 minutes. I understand that it takes a long time to upload video files (especially in HD), however this just seems ridiculous for a 7GB file. I current
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Connectivity
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Company is no longer in business Need to cancel service, ready for Comcast nightmare I'm sure
My company has not been in business starting 2016. As I was tying up loose ends, realized that I'm still getting Comcast Business Internet bills. I need to cancel this service. If Comcast checks my internet usage for 2016, it would be 0. I need to know what I can do to amicably resolve this with Com
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Customer Service
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Porting of numbers
On November 1st, 2014, I moved my office location into my home for economic and health reasons. I asked that AT&T be able to port my numbers as Comcast is not available in my home. Today is December 10th and the request has not been honored yet. You have virtually put me out of business by not honor
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Customer Service
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Sporadic lulls in connectivity
Our connectivity keeps having sporadic lulls. Web activity "hangs" for 10 - 20 seconds then continues.
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Connectivity
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Can't Retrieve DNS Information
I've been trying to set up my Comcast e-mail on an i-Pad, apparently when you switch to Comcast Business Services Exvinity cuts you off from using their i-Pad app for your mail, which sucks. Anyway, there's a provision for setting up the mail, but you need the DNS info. Every time I log in and go to
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Domain Names/Static IP
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Need to restart domain transfer procedure
Please restart domain transfer procedure. I forgot to write down Comast "Step 5" "CNAME" Alias and Destination Domain. Now I get error message "unable to register contact administrator etc..."
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Domain Names/Static IP
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Unable to view my bill on the website
Hi guys, I cannot see or pay my bill, the website shows me an empty box. Tried it in different browsers, with the same result. Could anyone share some secret knowledge about how to deal with that?
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Customer Service
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Add static IP
I am looking to add static IPs to my account but do not see how to do it. I just got set up with business class service.
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Domain Names/Static IP
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no phone service - no answers - no tech here - no way to remote forward calls???
My butsiness phone and internet went down yesterday as part of a service outage. Internet came back, not phone. An hour on the phone yesterday got me nothing except a report that the problem in on Comcast's end, and a tech would be out at 9 AM today to fix it. Nothing. at 10:30, began trying to find
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Connectivity
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basic LAN configuration help
hello, I have a set of 5 static IPs and I would like to have two of them assigned to two different (physical) machines that will be running various services I need publicly available (http, ftp, ssh, etc.). I would also like each machine to be able to talk to the other on the LAN (e.g using local su
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Domain Names/Static IP
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Speed during peak hours is ridiculously slow!
Hi, I have a business comcast subscription 16/3 and during day hours it is quite acceptable reaching advertised speeds consistently, but during peak hours, specially during Saturday and Sunday evenings I'm getting about 2/2 or even 1/2 from the comcast own test or from any ookla test. I supposed tha
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Connectivity
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Request for Reverse DNS Entry
Hello, Can can you please set up reverse DNS for the following sites: Thanks, ~Matt Edited for account security.
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Domain Names/Static IP
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Hacking attempts
Greetings all, one of my servers is being attacked, attack is under control. who should I report this? the ip is 111.73.46.22 it could be China or a spoofed IP to make me think is coming from China.
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Domain Names/Static IP
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Modem Access
I just got my buisness class internet setup, However I need to access my modem via 10.1.10.1/ however I was given no username and password for this, and it does not seem to be the one to login to the comcast buisness site. Any help would be great!
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Equipment
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Internet issues.. and I can't believe how long I have been on hold without a live person!
As a "Business Class" customer I would never think that I could be sititng on hold for 46 minutes now (and counting) without even talking to a live person. This is amazingly bad. I have 4 other ISP's at our other locations and they will answer within 5 minuntes.. Amanzing ..and now they hang up on m
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Connectivity
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rDNS for exchange email
Who do I contact to have a request to setup rDNS to my exchange server? Thanks
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Domain Names/Static IP
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only phone does not work
San Francisco business user, internet works however phone is is dead keep answering the calls through my cell phone! Anyone with same problems?
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Connectivity