I need to request a rdns change. Thanks!

We have a customer that when ever trying to call any of the 100 DIDs that we have will get a "Not a working number" or busy signal. We have the phone vendor looks at the phone system and they are not blocking any incoming calls. Could this be a comcast issue? Can someone check to see if the number e

Hello team, The acconts mentioned below had not received the payment even though the checks had been issued. The checks been sent to the remit address listed on the invoice. we don't want this account to be disconnected. The check had been sent on september 1st. please replay on this ASAP. Thanks, S

We have an SMCD3G-CCR gateway and one public IP address. We also have two servers with LAN IP addresses 10.1.10.2 (server 1) and 10.1.10.9 (server 2). How do we configure port forwarding so that all HTTP traffic on 80 endpoint goes to server 1 and all HTTP traffic on 8080 endpoint go to server 2? We

The cusadmin password I setup on my router is no longer working. Can you please reset it back to t he default of highspeed ? thanks.

The last time I was a Comcast Business customer, they gave me a default email address at comcastbiz.net associated with the account. That was my Comcast portal login, and I was able to use that email and password to send mail through the SMTP relay. Now I'm a Comcast customer again, and this time th

Hello - On Feb. 03 I upgraded my connectivity to Deluxe 50/10... I see the new speed reflected in the Services section of my online dashboard, but I am still receiving the previous plan's speeds, as confirmed at speedtest.comcast.net. I have cylced the power on my modem as instructed when calling 1-

Can someone help me start a transfer to delegate the rDNS lookup for our /28 block to dnsmadeeasy please?

we have 3 phone lines and the fax is the only one with no dial tone so we cant send or recieve a fax

Hello all, I hope this messages finds everyone well. In 2014 I had a total of 9 months of down time. I am making another complaint regarding the billing process of Comcast. Because, of Comcast/Xfinity insistance on leaving everything in the hands of a computer, including decision making. It has caus

enter in wrong location

Back in November we added a third email address. We very quickly decided that the extra 6.99 per month for each new user was the wrong setup for our group. I called last week or the week before and a very helpful rep worked with me to take the 6.99 off of our December bill. I can see the credit. But

We support several small businesses in the area and have noticed bad routes for some of our clients, this one is particularly weird, see hop 6. Is there anything that can be done about this? I can PM source and destination IPs if needed. 1.|-- **.***.***.** 0.0% 10 0.1 0.1 0.0 0.1 0.0 2.|-- 10.65.7.

I need the following PTR record created. aaa.bbb.ccc.245 needs to resolve to remote.neochord.com. (Edited for account security)

I just had comcast business internet installed this morning, and already it has slowed down. I should have 50mbps down and 10 up but speedtest.net maxes out around 23mbps on every host I try. Comcast's own speedtest tool (http://business.comcast.com/tools/internet-speed-test) showed the same thing.

I'm noticing a pattern of outages. Generally at 11:45 PM we lose connectivity for 10 minutes or so. This is during a period when we are often taking backups from our central location. If this is some kind of periodic maintenence that's fine, But I would expect it to be posted somewhere. Do you have

which is kind of useful...but also kind of scary. I want to allow Skype, have configured for remote desktop, but want to block torrents. On the menu go to Advanced, Port Forwarding, there we see all of the automatically opened ports. Next to each entry is a check box, and Edit button, and an X. Unch

Called Comcast to find out status, was transferrred & then received busy signal. Tried checking on line, checking 'Area Status" was kicked off & sent to different page. Would like to lnow what is going on.

After a reset of the modem we have lost our static IP and been assigned a new one. I saw an old forum topic where people had the same issue and got it fixed by posting here and being helped by the staff (since it cannot be fixed from the user side). This is actually very urgent and costing us heavil

Many of our customers are reporting this message: "Be careful! This sender failed our fraud detection checks." associated with e-mails they receive from us. This seems to indicate an issue with the SPF. When I query our domain, there appears to be an appropriate SPF. We use Comcast for e-mail servic