Our business upgraded to comcast business yesterday. I am trying to set up the voicemail, but when i dial *99 or our number i just get a busy signal. I was wondering what I am doing wrong?

So I requested a move of service because I was moving out of an apartment and into a house, upon doing so a new account was apparently created at the new address. I assumed my old account would just transfer. This was not a big deal to me, until I just received a bill for my old address to pay for s

This website is so difficult to find anything. I am looking for directions/instructions on how to foward my office phone to my cell phone from my home. Any help is greatly appreciated

I seem to have this problem every six months or so. My email has been fine than one day outlook wont connect to the server. I tried to repair the connection and it says its ok but it still says disconnected. trying to connect. but wont connect. sometimes this last a day or two. last time it happened

I have one employee that shows as Pending. SHe has activated her account and logged into it. Any way to fix this?

Well we got Comcast Business Internet about a month ago. Soon found out the DPC3939B did not play nice with our 3rd party VOIP system. We also did not want to pay the rental fee for the modem. So we purchased a SB6141 the other day and for two days straight I've called Comcast Business to activate i

We're currently paying $109.95/mo for what our bill describes as "Premium Internet PKG". We are getting the speeds we were promised last summer, 27 Mb/s down, 7 Mb/s up, actually a little better than that. But now I see that 50/10 service goes for the same price. I can't find a way to upgrade on the

Hi there, my ipv4 rdns entries are not properly resolving any longer. Can you either fix this or allow me to resolve my own rdns by forwarding requests to my DNS servers? Personal customer information hidden Personal customer information hidden Personal customer information hidden Personal customer

We have Comcast Digital Voice with 5 phone lines and are currently upgrading our PBX system to a VOIP PBX system (FreePBX). According to the datasheet for this Arris device, it supports SIP. Is this true? Can I plug an ethernet cable into the back of the Arris and trunk it to our IP PBX?

All of a sudden earlier this month I lost access to 10.1.10.1 from my 192.168.0.* IP's, no changes or updates have been done on my firewall, can someone resend the config to my Cisco modem? I have tried rebooting everything after hours, the wierd thing is when the Cisco first reboots I am able to ge

We have called tech support multiple times and requested the modem be placed in bridge mode and they will not help us. Can someone please help us get this done? We have a Cisco 881 behind it and we need it to pull the public IP address so we can manage it remotely in case the VPN goes down. It is DH

Starting during the overnight hours Friday night, my Netgear gateway started locking up, rebooting and restarting every few minutes. As you can guess, this wreaks havoc on the network. I have been attempting to work this issue for 3 days now with Customer Service. They can see the logs from the gate

Hi, I logged in to check my monthly bill and now notice my service discount for my service through my employer has been removed and I'm now being charged full price without the service discount starting this month. I am on a service contract through my employer. Why was this removed? Can someone con

Here is our setup: We have static ip addresses and the modem is in the bridged mode. We have only 3 devices on the network: 1. Computer A with a web server and a dns server running Windows 10 pro. 2. Computer B with a web server, dns secondary server, and an email server running Windows 10 pro. 3. A

Tech swapped out SMC for Netgear on request to get IPv6 static PD working. I have dhcp6c making a PD request and the CM returns a PD reply with /60. dhcp6c installs prefixes on the other ethernets as it should but the CM does not have a route to the /60. I used tcpdump to capture packet trace of PD

I reset my modem because I'd forgotten the password. Now it's pulling down something other than my account's static IP. Can this be set correctly for me? What do I need to do?

As a "Business Class" customer I would never think that I could be sititng on hold for 46 minutes now (and counting) without even talking to a live person. This is amazingly bad. I have 4 other ISP's at our other locations and they will answer within 5 minuntes.. Amanzing ..and now they hang up on m

Having an issue with domain ownership verification so after deleting & re-adding my domain name( Ive tried this a few times already) to be verified I get to step 2 & see this: Source Alias: ;; Target Value: (mydomain).comcastbiz.net Needless to say I can't go to my registrar & update the cname alias

Just got a letter that stated that Comcast is recieving signal of battery needs to be installed or replaced. Okay great I go to the telco closet and there isnt a battery in the modem. Okay I follow the direction on how to acquire a replacement battery, and all I get the how to reinstall the batter b

Here's an odd one. We have an HP color LaserJet MFP M283fdw Fax/Scanner/Printer. When using the regular fax line (line 2 on the comcast modem) sending a multi-page fax the machine sends one single page, and then it reboots! Every single time! But if I plug the fax into line 1 (which is our primary v