I currently have a SMCd3g and am on the 100/20 plan with 5 statics so i was wondering if the DPC3939B might be available in the houston area yet? and if not then when?

I've been able to set up my iPhone so it receives my comcast email without any problems, but it can't send any emails. Any help would be appreciated.

Hello. Fall 2020 we signed up for the managed router and Comcast installed the Juniper SRX1500. It has been working fine except it’s a magic black box... there is no login, no admin, no reporting, no notifications, no settings, no configuration. People I have asked look at me like I’m asking an unkn

We were having issues with our internet and we called and had someone out to look at it. The router wasn't working so he replaced it but we were charged a Trouble Call Fee of $99.95?? It wasn't something that we did on our end, it was that the router quit working. Can someone please contact me so th

Hello, I recently switched to a block of 5 static IPs. I have one major issue: Anywhere from 15 minutes to one hour, the statics assigned to individual servers become inaccessible from outside the gateway. Behind the gateway, everything is fine. The servers are still able to access Internet resource

Hello! We recently got a Comcast Enterprise circuit installed. I received from Comcast the information regarding the Layer 3 IP info and the usable IP info, but I've never set up a circuit of this type and we were left with no instructions on how I should configure my Firepower 1120 to receive the c

I recently received help (from comcast phone support) for setting up comcast to host my email and I was thrilled to email out. However when I tried to reply back to my comcast business email, the email is undeliverable. I also can not get outlook to see the email address. I saw a post with a simular

I can see the "My Phone" button in "My Services", but when I click on the link it gives me an error. Following the help documents gives at least three different voice portals, and I have tried logging in with my phone number + PIN, phone number + voicemail password, and tried creating a new voice ac

In the dashboard you can change the number of rings before going to voicemail. The default is apparently six rings. I changed it to three rings. It appears to "take", but the next time I check it has been reset to six rings again. How do I get actually get the change to take effect?

Hi. Can someone set up some PTR records for static IP addresses on my new business Internet service? I sent a private message about three weeks ago to someone who appeared to be an active admin here, but I never got any reply and the PTR records I asked for were never created. If you can help me, pl

considering that comcast is part of the ipv6 launch today, are you offering ipv6 to static ip customers? just curious

Well, that was completely useless as a solution. For years, I've had Comcast Business Class phone and internet. Now, today, I find that I can no longer login to the phone section where I could actually manage blocked numbers. The old site is here: https://web02.wdv.comcast.net/Login/

If I reset my modem due to unknown password, would I loose my assigned static IPs? Would I have to reach out to Comcast to reset? Thank You

All the forwarding instructions we found assume a working comcast phone line. Due to weather conditions, Comcast services (phone, internet, ...) are down in our area. We need to forward all call to out comcast numbers to our cell phones. How can this be done? I try to call the support number, but it

Hello, I'm a new business comcast user and noticed when exploring my account, there's a feature called voicemail trash. I inadvertently deleted a voicemail, so I had hoped to find a way to undelete and when I found that voicemail trash tab, the website reported the trash was empty. So is or is there

When Comcast credited my payment to the wrong account last May, my subsequent payments were always one month late, but still early enough not to incur a late fee. As such, I was not aware of the misplaced payment until I was charged with a late payment fee several months later. That led me to resear

When I signed my Comcast Business contract, I was told I'd get a $10 discount for choosing ebilling and autopay. I opted in for both, added my business debit as the default payment simply because my card was handy, and then didn't think anything further about it until I realized there was no discoun

When handling incoming calls, the Blind (or Cold) Transfer feature stands apart from other transfer types because it sends the incoming caller’s Calling Line ID through to the intended recipient of the call. You can leverage this BVE feature by using any of the Polycom phone models by Selecting Tran

Dear Comcast Business, Please reset our cusadmin password. We are receiving a message that is not retrievable from the backend. Thanks you, ING Consulting

I need the gateway credentials to set a static IP. The standard user name and password is no longer valid.