I have got a DPC3939b comcast modem. I am trying to change the LAN gateway IP from the default 10.1.10.1 IP to a 10.42.61.3 IP. When I try to do that it will not allow me to change the last octet. I also am wanting to turn off DHCP after the change. I am logging into the modem using the cusadmin use

The "service status" icon on my account homepage is inaccurate. It's currently reading "healthy", but our service (and in fact our entire neighborhood) is down, confirmed by Comcast Business via phone. Better not to have it than to have it be inaccurate.

Over the past few months I have noted that we will lose access to certain websites. Some just won't load and other will work then stop working after 5 minutes. My research suggests that this is an issue with DNSSEC. Some of the sites do not appear to be DNSSEC compliant, but others are. I have ruled

I am being told that Comcast has to setup a reverse dns and a ptr for my mail server. I have sent the IP address, the domain name, and my account info Comcast_Jon If you need any more info, please let me know. It might already be done - I am on the phone now with comcast tech support (elizabeth) -by

I worked with customer retention to find acceptable rate and services. Rep sent a contract (electronically), I signed it, rep received it back during same call. But the contract hasn't been implemented. Rep keeps sending new contracts for higher cost and less service, but doesn't contact me as reque

Bumping this topic, as I've tried in the past. I want to set up reverse DNS for a number of IPv6 static IPs. I've tried in the past, over a year a go and got a run-around. I've recently seen other people asking for the same thing. What I REALLY want is to delegate the whole PTR subzone for my /56 to

We have BVE and have 3 users in a hunt group. When one user gets a call and puts it on hold, nobody else is able to see that there is a call on hold besides that person. Is there a way to get others to be able to see who is on hold?

I have a home based business with a business internet account. Can I also open a residential internet account at the same address (my home)? If, so how? Thanks.

Hey, I just moved off the SMC modem/router over to a purchased SB 6141. Now whenever I use websites that detect my location it believes that I am located in South Carolina, not Minnesota. My speed test results are also sometimes the same as with the SMC and sometimes worse. Could this location issue

1 of my voice lines is not working - all others are okay. I've powercycled my cable modem and the telephone modem - no results. There is no dial tone. When the number is called - it just rings. Thanks

I am having the same problem. My circuit was installed on November 20, 2019, and the first renewal of the address on erouter0 interface in the DP3941 happened on December 7. After that, DHCP lease time dropped to 12 hours. Every time address on the erouter0 interface is renewed, all connections thro

I purchased a mesh wi-fi network (TP-Link Deco AX3000) and was trying to see if there is anything I need to know/do with the Cisco DCP3939B modem before I start to install these units. Thanks

Greetings- We are hosting our own email server and are in need of a PTR Record. Any assistance would be greatly appreciated. Thanks!

Since the migration this weekend, access is denied for the new W14D address. We can still log into the HMC1, but cannot edit any information. When accessing the new W14D address from the Comcast Business website, I receive Access Denied. I have spoken to Comcast tech support and have been told to re

There seems to be a huge disconnect of misleading information between the Cloud Solutions desk and what Comcast Business Office 365 Migration actually entails. I was under the impression from the CSR folks of Cloud Solutions that our company would have Global Admin control of our Office 365 email ac

I have been a Comcast Business customer for MANY years, and I used to be able to login to my account and use a Website Builder to edit my website. My login email is [Edited: "Personal Information"]. My website is libertyglassco.net. The new Comcast Business website does not recognize my domain, and

I'm running into a strange error after updating a user's display name and email address due to a recent marriage. Under my company BVE account > Account Management > Users, this particular user is correctly showing the new last name and email address. They can also login their BVE account on a web b

About a week ago we became unable to access some chinese websites (e.g. chaoshi.tmall.com ) and also our team in China is unable to connect to our VPN anymore. Same websites are working fine on my home network which is also Comcast. I rebooted the router/gateway with now luck. other chinese websites

With the troubles I've had with IPv6 with this week's modem firmware update, I've determined how to utilize IPv6 without the modem's DHCPv6 PD. I've already commented on this in another thread, but I've decided to start another thread here as I've learned a bit more and so far things seem stable. I'

I have the CBR-T gateway and, while I can forward ports, it seems that I only have the option to forward from port X to port X, not port X to port Y. I have multiple web servers running on my internal LAN and want traffic that comes in on my static IP to go to port 80 for each of the servers, determ