Hi all, Apologies, I'm a non-technical manager, who wishes to restrict access to employees to web-based chat services such as yahoo web chat, gchat, msn chat, etc. Is there any way to do this through COMCAST? Thanks in advance.

I opened a ticket on 28-June to go from the wimpy 2GB mailbox to the 25GB touted in the account pages. It's been over 11 days, and I still don't think it's been done (1st tier support said today THursday would be the day it would get finished by). Is there anyone who can look at this account (martin

considering that comcast is part of the ipv6 launch today, are you offering ipv6 to static ip customers? just curious

Is there a way to set up my voice mail so that I can tell when the call came in? I know I can log into the website and see it there but I was hoping there might be a way to have a time stamp along with the message when I dial into my voice mail.

1 of my voice lines is not working - all others are okay. I've powercycled my cable modem and the telephone modem - no results. There is no dial tone. When the number is called - it just rings. Thanks

I have setup port forwarding in my modem in order to view some security cameras from outside. I was unable to browse to those cameras and I went to the canyouseeme.org website and it appeared that those ports were not open to the public. I called tech suport and a gentleman checked everything in my

Hi John, Can you assist me in putting my SMC gateway in true bridged mode ? I am having trouble with call in support. I turned of the firewall options, but suspected that NAT would still stay on which is affecting my voip phones in strange ways. I though it might have SIP ALG on, but something is st

After reading the woes of several customers here in the forums, I called Comcast to get the public Wifi disabled. The tech support guy at Comcast disabled XFINITY Wifi (Public Wifi) for my gateway. Sure enough, I stopped seeing the xfinitywifi network immediately. However, after I power cycled the m

We are getting a busy signal when dialing a known not busy fax machine from our fax machine. This has happened two days in a row, at about the same time 11-12noon. No matter what fax number we dial to, it shows back as busy. Yes, we know that sometimes fax machines get busy and need to redial and tr

Just got a letter that stated that Comcast is recieving signal of battery needs to be installed or replaced. Okay great I go to the telco closet and there isnt a battery in the modem. Okay I follow the direction on how to acquire a replacement battery, and all I get the how to reinstall the batter b

My Jan bill arrived and includes a price increase contrary to the terms of my 3 year contract. Specificly, the equipment rental has increased to 14.95 a month which is clearly spelled out in the contract at 12.95 for the duration of the contract term. How best to get the billing corrected?

Posting this under its own thread with updates. I had an unexplained 8 hour outage and morning outages over several days last week which prompted me to start inspecting my uptimes and packet loss. See https://secure.dslreports.com/r3/smokeping.cgi?target=network.1bc86f75dc1ddfd6b583ac439d748c53.CA1

We have 4 emails on the hosted exchange service. 3 systems were setup and functioning properly for months. Two days ago we started receiving the following error message in Oulook: "the folder has not yet been updated" The second problem I assume is related: When trying to use Comcasts directions to

We worked with a recording studio to record our voicemail greeting. Is there a way to upload this to my phone service and use this file as my greeting?

Can't enter phone numbers for call blocking. When trying to open to enter numbers, get this: callerNumber does not match regular expression pattern Temporarily unavailable Sure has been temporarily unavailable for a LONG time. Also, when trying to go to the Manage page to enter the call blocking det

Can I share the "edgesuite.net" link to download Outlook 2010 with any member of our business, or is its use restricted to people working at the office where we receive Comcast internet service? This wasn't clear from the EULA. I ask because our business has several people who work from home and don

I demand the following changes be done and the following information be provided. (When I say demand I mean it in the legal sense as in this is not a request nor something that I think can be dismissed). Comcast is subject to Title II and subject to the open internet order. This is covered under 47C

Got multiple clients messaging me saying that their e-mail clients are reporting an "internal server error", and http://mail.comcast.net doesn't seem to be loading. Are we having an outage?

I am frustrated beyond belief.I have spent far more time on this than I want - we are at 6 hours and counting. I am posting here for two reasons - maybe someone from Comcast will see it and offer a solution andto share with others considering Comcast what it is like (in my experience) to be their cu

My issues started just yesterday morning after receiving the email that we were being upgraded to 2010. I can sign into MyAccount, I can get my email on phones and I can get my webmail. I CANNOT get it through Outlook. After much forum reading I have upgraded my MX records and the CNAME records and