HiWe have received a Cisco DPS 3939B and some static IP's.We want to migrate the ASA from the old non Comcast circuit to our new Comcast circuit, utilising one of the new static IP's. The ASA will connect to the router and the LAN on the internal interface of the ASA.The ASA will perform NAT and IPS

Hello comcast support team, Like other people's problem, we also have connectiviy issues.We lose internet connectivity intermittently 3 or 4 times in an hour, from 30 sec to 1 min. To find out the problem, we traced the route to google.com and ping every hop from theclosest hop one by one.There was

Good morning,I have sent a couple of PMs to different individuals about this need yesterday and have not received any responses. Who can help with the records for 3 of our addresses? J.D. Jankowski

My office has been without email for several weeks. We were assured that once our Comcast was installed that pointing the email would be easy.... My tech spent over 4 hours working on the issue yesterday just to be told it would be a 24 hour wait until the domain would be available.   The 24 hours i

CAE's don't understand this stuff. I need my cable modem set to true bridge mode so my firewall and routers can handle the rules, addressing and traffic. Help me plz.

Anyone else experiencing this?

Hello All,   I am no longer able to send email from my internal machines through the SMTP gateway. When attempting a send I'm getting the following error:   On a windows box: Error with connecting server;Server says: 554 comomta-po-02v.sys.comcast.net bizsmtp ESMTP server not available   On a linux 

It has come to my attention that the SMC 8014 business gateway has been replaced by the Netgear CG3000DCR. With this in mind, I have several questions.  (1) I've seen some (lightly) used CG3000DCR's come up on Ebay every so often. If I purchase one of these units to replace my current SMC box, and t

Hi:(re: http://forums.businesshelp.comcast.com/t5/Business-WiFi/what-tier-of-business-internet-do-I-have-to-have-to-get-access/m-p/25179#U25179that message was closed prematurely as "solved" by someone however I haven't received a resolution yet from tech support and as of several minutes ago I veri

I have a domain name that I attempted to register and shows up as Failed, Can you please delete this domain and ill just make a new name.Delete Arkdarkmoon.com from my account and your systems. thank you

Each Comcast Support person I speak to tells me a different story when I request to have my modem placed into "True Bridge Mode". Seems like I will never get this done. Can someone from Comcast Support assist and also educate your staff on how to handle these request to avoid countless of frustrated

Updated to Yosemite a few weeks ago and everything has been running fine.Friday afternoon stopped being able to send emails (receiving no problem)Checked SMTP settings on all computers set to the exact same thing, all having same problem. Currently set up withsmtp.w14a.comcast.net587 SSL Connection

I read a previous post about their Sharepoint site being deleted.  I have also accidentaly deleted out Sharepoint site.  I now get a 404 error when I got to manage the site (because it's not there).  How can I get a new blank site created for us?Thanks,Timsupport@fchs.org

We have hired a new person and I have successfully put their name on the phone they've been assigned but I don't see anywhere I can update the email address that was associated with that line in the initial setup of the phone.  I have looked in the help section, the manual, I don't see anywhere that

Could you please address my issue below that has been there for several days. I see that you have addressed others since mine has been posted.Thank You.

As of the past week, it has been impossible for anyone to upload any large file to YouTube. With these uploads we are getting estimates of up to 1900 minutes. I understand that it takes a long time to upload video files (especially in HD), however this just seems ridiculous for a 7GB file. I current

I am absolutely frustrated!  I got a new comcast wireless gateway and now my static IP has changed to my Gateway IP. With the old comcast modem I was able to change the static IP but with this one all I see is an IPv6 static IP.  When I go online to any sites that check your IP I only see this long

Called Comcast to find out status, was transferrred & then received busy signal. Tried checking on line, checking 'Area Status" was kicked off & sent to different page. Would like to lnow what is going on.

I've called support twice in two days to get a reverse DNS set up for a client account, I think it's fallen into a black hole as these are normally done in minutes. I have all the info and a ticket from this morning's call.

On November 1st,  2014, I moved my office location into my home for economic and health reasons.  I asked that AT&T be able to port my numbers as Comcast is not available in my home.  Today is December 10th and the request has not been honored yet.  You have virtually put me out of business by not h