New Contributor
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12 Messages
My installation is done
I just want to view my bill online. But I can't because the system thinks my installation is not yet finished. My service was installed on Wed, works fine, and I got notified of my first bill.
However, when I log into the website, I see that my installation is scheduled (despite it already having been done), and when I go to the section to manage bills, I get all kinds of stuff about how to understand a bill, but I don't have an option to see my bills.
Can Comcast do whatever they need to do so their system knows my installation happened, so I can use the business portal and such without it telling me that my installation is scheduled and the like? My installation is done and my service works.
Accepted Solution
CC_John
Retired Employee
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1.9K Messages
9 years ago
Hi jmastak. Thank you for the update. The Business Portal account user credentials were updated.
Thank You
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jmaslak
New Contributor
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12 Messages
9 years ago
That must have done it - I'm seeing my acount information properly now, thanks!
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