I tried to use ours for the first time. Just says "Access Denied" for everyone. Comcast phone support was useless as usual. Has anyone come up with a solution other than "E-mailing Jon"? (Which Ill do if dont mind lol)

I searched and can't find an answer. Is my Cisco 3939B Modem/router capable of having a "guest wifi network?" I have the Xfinity Hotspot turned off, but would like a guest network that is password protected to keep guests out of our network. I haven't been able to find a tech manual for the 3939B. I

Over the past few months I have noted that we will lose access to certain websites. Some just won't load and other will work then stop working after 5 minutes. My research suggests that this is an issue with DNSSEC. Some of the sites do not appear to be DNSSEC compliant, but others are. I have ruled

Hi! I need to set up a port forward, but I can't seem to track down the correct password for the cusadmin account at 10.1.10.1 on my organization's SMCD3G Cable Modem/router in order to make this configuration. Could someone help me access my gateway?

Dear Comcast Business, Please reset our cusadmin password. We are receiving a message that is not retrievable from the backend. Thanks you, ING Consulting

How do I change the phone number that is on my account? I've recently changed phone numbers, but Comcast customer service still calls my old number.

Greetings, I am wondering what firmware versions everyones' Netgear CG3000DCRs are running. To start, I am running V2.01.01T. Cheers, Rusty

I am thinking of getting Comcast voice service for my business. I have a Tmobile cellphone number that is one of the lines in my Tmobile plan package. Is it possible to port this cellphone number to a Comcast landline for my business? If so, what steps do I need to take to make this happen? I do not

I have muiltiple locations, with muiltiple accounts with comcast. Is there a way to have one centeralized user name account when I can access all locations/accounts at a glance? Instead of making a seperate login for each location? Thanks

We have had several short term outages in the last week, and two longer term (3 or more hours) in the last few days. We have also been having very reduced upload speeds (2Mbs instead of 20). A field tech visited and found most everything was ok (during one of the times when we had service). What's t

Hello, I received a letter via postal mail from Comcast stating our battery backup needed to be replaced and to visit https://www.comcastsupport.com/tools/EmtaBatteryManagement/Start.aspx for a free replacement. However when I go to this site and enter our main telephone number and our account numbe

Google GMail is refusing my email, evidently because while my domain resolves to the correct static IP address, Comcast DNS servers are still resolving the PTR requests to the default standard comcast DNS name. Who do I contact about getting that record removed from Comcast's DNS servers? Yes, I alr

I reset my modem because I'd forgotten the password. Now it's pulling down something other than my account's static IP. Can this be set correctly for me? What do I need to do?

Sorry if this is the wrong place to ask this, but I couldn't find anywhere else that seemed more on-topic. Anyone know if there is an app that runs on Android smartphones by which I can access this forum and interact with others, and send and receive private messages? I know I can do it with a stand

Went to block a number today on our Business Voice Portal, and I can't find the Selective Call Rejection option I've used so many times in the past. Has it moved and I'm overlooking it, or is it gone?

Our business is having an issue where emailed receipts sent to customers using comcast.net emails do not receive the email. Our email account receives the following error: This is an automatically generated Delivery Status Notification.Unable to deliver message to the following recipients, due to be

How many email boxes can you have on a comcast hosted business class domain??

We have called tech support multiple times and requested the modem be placed in bridge mode and they will not help us. Can someone please help us get this done? We have a Cisco 881 behind it and we need it to pull the public IP address so we can manage it remotely in case the VPN goes down. It is DH

No details of internet pricing on your business website or you have to really seek it out if its even there. Contact customer service from within my account. First question is how many people at my site. Why can't you just tell me what plans you have and what prices they are?

Many of our customers are reporting this message: "Be careful! This sender failed our fraud detection checks." associated with e-mails they receive from us. This seems to indicate an issue with the SPF. When I query our domain, there appears to be an appropriate SPF. We use Comcast for e-mail servic