It may be due to hurrican Sandy: after the outage last week, this week the comcast connectivity is very poor. The connection was down every several minutes and the speed is very slow when connected. Anyone can take a look at the problem? Let me know if you need any further info.

Hello, Reviewing logs on our Exchange server and I've noticed frequent authentication attempts over the past several days from the IP address of 74.92.209.81. This address points back to a Comcast customer in the Denver, CO area. I suspect this may be a hacking attempt and wanted to alert Comcast so

I am trying to set up a remote desktop connection for the first time. I am using Netgear Router R7000, I have unabled the Dynamic DNS Servie that comes with the router, Remote desktop connetions is enabled on my pc, and have setup firewall to allow port 3389. However I am still unable to connect to

Hello I need to create a txt record as follows to verify domain for Office 365: TXT name TXT value TTL @ MS=ms82935332 3600 I do see that I can add a new Resource Record but it isn't clear where to add the above specific info. The only "TTL" values I see are 14400 and can't be edited.

Is there someone at Comcast who can make DNS changes for me right away ... support doesnt know anything and wont transfer me to anyone with any technical knowledge!

Anyone know how to get a copy of my contract? I forgot to save off the copy from DocuSign before they expired the document. I want to undertand my contract end date and termination information if I decided to move. thanks matt

Hello, Our business currently resides in Westmont IL and we have a web server located in New York. There is a routing issue coming from our web server to here. Strange enough, going from Westmont to the web server is OK. I also tried a traceroute from Wisconsin to here, and have similar issue. Can y

We worked with a recording studio to record our voicemail greeting. Is there a way to upload this to my phone service and use this file as my greeting?

Does Comcast Offer a Wireless backup connection through current router like a wireless card (USB) that could be connected to the router, that would switch on if internet through Co-Ax is down? (Maybe it could connect to internet through a Comcast HOTSPOT or something) - I have a store location that

From the start ,I do want to say the 75 Mbps service delivers the kind of speed I was looking for. So on that score I am a very happy camper. Now it is time for me to be looking into the software components that are part of the plan I signed up for. I wanted to get some information on these products

I just installed my second cable modem in addition to one we already have. Unfortunately, performance is somewhat better, but not as much as I hoped. We have the 150 Mbps service, but is 150 Mbps supposed to be the maximum speed, the average speed or the burst speed for sustained downloads? It appea

We are a small non-profit that had been loyal comcast customers for years, and this past week we were treated horribly, and told that on the new contract we just started we couldn't cancel though we have had a lot of issues with the service and are within our 30 day window. This was not a renewal bu

We have Comcast Business Internet installed at our office locations as a backup Internet connection, and management does not want it broadcasting any public Xfinity hotspots. I've logged into the modem and I see no way of disabling the public hotspot. I also logged into my online account and saw no

I placed an order for service on August 14th with Nasir Jones. He stated he should no something by the 18th or 19th of August. Since the date of my order, I have received no response from Nasir Jones. I have sent an email to him on the 21st and the 25th and he hasn't responded to either. This seems

Small office with a few employees on 35Mb/5Mb in Albuquerque with several years of mostly trouble-free internet service that's been stable enough for using a 3rd party voip service hosted out of state. Around August 26-27th an outage affected the area that looked like this: Comcast technicians perfo

I have a fixed IP internet service. The fixed IP address I was given is 74.95.19.42. This IP currently resolves to: c-174-56-103-148.hsd1.nm.comcast.net How can I set up an alias to this rather cumbersome name? I have set up a "vanity" domain for my email already, but that does not help with my fixe

Hello, I need to add a txt record and eventually change the MX record to move to Office365 for just email. Comcast will continue to host our DNS and Website. How can i add/change these records? Thanks

Each time I get a voicemail and I clear it, the indicator dial tone still tells me I have a message. I shouldn't have to write in each time I need the indicator tone cleared. I don't have a voicemail right now and it's still beeping as if I do. This is incredibly irksome.

What settings in Godaddy DNS Managerr need to be changed in order for me to transfer my domain to Comcast Business? Thank you!

We have just opened and registered a new business account but we are unable to access the "Manage Services" links under the My Account tab. The only thing that appears is Users and Account Details.