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Houston Comcast Down in 77035
My business phone and internet is down on Benning Dr, 77035. Is there trouble in the area?
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Connectivity
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Please remove PTR record for my IP address
Please remove the PTR record for IP address XXX.XXX.XXX.XXX which pointed to tigger.net-kitchen.com. Thanks!
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Domain Names/Static IP
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Comcast Cisco DPS 3939B with Cisco ASA 5505
Hi We have received a Cisco DPS 3939B and some static IP's. We want to migrate the ASA from the old non Comcast circuit to our new Comcast circuit, utilising one of the new static IP's. The ASA will connect to the router and the LAN on the internal interface of the ASA. The ASA will perform NAT and
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Equipment
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Reset the Modem password for my DPS3941-BMCV214-K9
Need the password for my SMC gateway resetI'd like to request a reset for the default password on myDPS3941-BMCV214-K9 Business Modem This is a gateway modelDPS3941-BMCV214-K9 Thanks!
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Equipment
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Is it possible to port Tmobile cell phone number to Comcast business voice?
I am thinking of getting Comcast voice service for my business. I have a Tmobile cellphone number that is one of the lines in my Tmobile plan package. Is it possible to port this cellphone number to a Comcast landline for my business? If so, what steps do I need to take to make this happen? I do not
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Business Voice
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Business transfer problems
My business will be moving in 2 weeks; I am having incredibly frustrating problems trying to transfer our phone and internet service to our new location. If I detailed what happened and when, it would come out sounding like a rant, which won't go far towards solving my problems, so...no rant. I've s
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Customer Service
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Alerts not working in Sharepoint Foundation 2010
Since Comcast changed to Sharepoint Foundation 2010 recently, our alerts are not reporting site changes. Going thru the alert setup does result in emails that report the alerts have been set. However, no changes are reported. Comcast Support sees it as a Microsoft problem. So, 1. Are other Sharepoin
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Apps & Services
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VOIP Delay...traffic marking for Qos?
We use a VOIP phone system from Mitel called MiCloud. Since day one, August of 2014, the delay we experience on phone calls has been awful. I have set up Qos settings on my router but it has not made a difference. Mitel has asked me to check with Comcast to see if they can "mark" traffic for us in o
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Connectivity
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Weird Connectivity Problems
I have a CG3000DCR gateway and a /29 block of IP addresses. I have several pieces of equipment that require static IPs including two routers. Assigning my routers two different IPs in my block and assigning the correct gateway, I am able to ping and connect to the router from the outside WAN. I can
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Connectivity
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Update: Static IP's with customer-owned modems/gateways
Good day, fellow victi.. uhh, 'users' of Comcast! I thought I'd post an update regarding the issue of not being permitted to use static IP's with a customer-owned modem/gateway. What I found out is, I think, likely to raise eyebrows (and, possibly blood pressure levels) other than mine. For those wh
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Equipment
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Changing my email address.
My email address is faaaarrrrr too long and i need to change it to something that fits on a card. how to i change the portion that that is "@....comcastbiz.net"? How do i go about changing my comcastbiz email address?
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Apps & Services
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Delete obsolete PTR?
I'm no longer a Comcast customer, but there are still PTR records with my domain names for the IP addresses I used to have. How can I get these obsolete PTR records deleted?
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Domain Names/Static IP
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Cannot get through to Customer Service / Technical Support
From the start ,I do want to say the 75 Mbps service delivers the kind of speed I was looking for. So on that score I am a very happy camper. Now it is time for me to be looking into the software components that are part of the plan I signed up for. I wanted to get some information on these products
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Customer Service
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Pass-Through works, Bridge Mode (basic or advanced) does not. What am I doing wrong here?
As the title says, I cant seem to get true Bridge mode to work. I have tried multiple routers on my LAN side including pfSense (software VM, 2 dedicated NICs) as well as a Palo Alto PA220. I can get neither of the devices to work in Bridge mode. Right now, I do have pfSense working correctly in Pass
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Equipment
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How to get Comcast to unblock: Client host [73.223.0.0] blocked using Spamhaus
In setting up my file server for Ramsonware protection I get the following erro message sending email notification: A File Server Resource Manager Service email action could not be run. Error-specific details: Error: IFsrmEmailExternal::SendMail, 0x8004531c, Mailbox unavailable. The server response
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Equipment
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Configuring Static IP
I am looking for information on configuring Static IP . I am planning to host a wenserver on one of the box. Do i need NAT configured on Wireless Router ? I have wireless router WRT54G2 . WR I T54G2
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Domain Names/Static IP
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My installation is done
I just want to view my bill online. But I can't because the system thinks my installation is not yet finished. My service was installed on Wed, works fine, and I got notified of my first bill. However, when I log into the website, I see that my installation is scheduled (despite it already having be
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Customer Service
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How do I reset my password to my default gateway for my lan
I can not remember my password for my 10.1.10.1 cusadmin password CantTouchThis I have tried all of those, would you please reset my password back to default because I am trying to install cameras and need to port forward and assign ip's. Thanks, Ginger
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Connectivity
