I'm no longer a Comcast customer, but there are still PTR records with my domain names for the IP addresses I used to have. How can I get these obsolete PTR records deleted?

I have a routing problem on my 5 static IP's. AAA.BBB.CCC.001 AAA.BBB.CCC.002 AAA.BBB.CCC.003 AAA.BBB.CCC.004 AAA.BBB.CCC.005 AAA.BBB.CCC.001 is my email LAN. AAA.BBB.CCC.002 is my WIFI LAN. When I am on WIFI I cannot get any email. Email works from the internet at large (everywhere outside the Comc

We have a double play (internet deluxe and 2 lines of voice) and we wanted to get rid of the $12.85 equipment charge to save some money. Right now we have 2 separate equipment which are the SMC that they said for the internet and the Arris TM822 I belive for the Voice lines. I was told by Comcast Se

I would like to simply upgrade my current business plan to a higher tier without signing a new contract or dealing with a sales agent trying to upsell me to new services I do not need. I have been a faithful customer for years, yet all online paths lead to the same screen, requesting a callback from

Could you please address my issue below that has been there for several days. I see that you have addressed others since mine has been posted. Thank You.

my business acct was shut off yesterday...i paid the bill todaybut it is turned back on...i have a confirmation number on the payment.. shouldn't it be back on? and why can't business customers have priority to speak to someone on a weekend

I am getting billed a charge for a Comcast Tech visit even though Tier 2 Comcast support asked me to schedule it. It was for a line test that the FIRST tech that came out didn't do and I was having problems after the first tech had left. I had been having problems for over 60 days with no resolution

My connection has been rock solid at roughly 150mbps down and 20mbps up until this week. Since October 2, my download speed will randomly drop down to under 1mbps for hours at a time-- up to 18 hours. My upload speed will drop to 5 or 10 mbps, but it's consistently higher than my download speeds dur

We often connect to a server in another facility via vpn. This works well from all external sites except the comcast serviced office. Here the vpn connects and then drops every 30 to 40 seconds. Frequency of drop is increased when we open Outlook 2003 on a windows 7 pc. Do not have this phenomena fr

I have four accounts, three of which are under one login, while the fourth is under a second login. I would like to get all four accounts under a single login. I just need to know what I have to do in order to accomplish that.

Support called me back and told me I cannot use dynamic IPs with bridge mode on my netgear CG3000DCR modem. Is this true?

Hi, I have a model SMCD3G-CCR I upgraded my wi-fi router that came off of this unit, and in checking everything, I found I cannot get into my Comcast Business modem to check the firewall settings. I tried to reset the modem several times, and it is not defaulting back to cusadmin/highspeed as my doc

As a "Business Class" customer I would never think that I could be sititng on hold for 46 minutes now (and counting) without even talking to a live person. This is amazingly bad. I have 4 other ISP's at our other locations and they will answer within 5 minuntes.. Amanzing ..and now they hang up on m

How can a Bussiness operate without phone or internet? What are we a third world country? I called comcast and they ESTIMATE some time this afternoon! I am dead in the water!

From the start ,I do want to say the 75 Mbps service delivers the kind of speed I was looking for. So on that score I am a very happy camper. Now it is time for me to be looking into the software components that are part of the plan I signed up for. I wanted to get some information on these products

Can someone help me start a transfer to delegate the rDNS lookup for our /28 block to dnsmadeeasy please?

We recently switched to Comcast internet service and it included an Airtight C-75 WIFI access point. It works in its default settings, but of course we'd like to change the default configuration. According to info that I found on the device, we are supposed to have a URL and password to to access an

Hi- I am setting up some Exchange Users and Mailboxes to prepare for migrating from my self-hosted SBS Exchange server to Hosted Exchange on Comcast. I'm waiting for verification of domain ownership, using DNS tool, and the CName alias. So this may be part of the problem, but I cant be sure... Comca

I need to know how to change my business account's Primary Manager account? Thanks in advance..

Since Comcast Business offers a free domain with a new account, I thought I'd take them up on it and registered one this past weekend. It's almost a week later and the registration is still "processing". I wish I had seen the sticky post in this forum about domain registrations and email account cre