I have four accounts, three of which are under one login, while the fourth is under a second login. I would like to get all four accounts under a single login. I just need to know what I have to do in order to accomplish that.

I've been considering expanding my IP block to the /28 size and having Comcast delegating the scope to me. Obviously I need a DNS server that can handle the requests but I'm curious about whether there are restrictions on the DNS server. Can the server be located within the scope it controls? Anothe

My company has not been in business starting 2016. As I was tying up loose ends, realized that I'm still getting Comcast Business Internet bills. I need to cancel this service. If Comcast checks my internet usage for 2016, it would be 0. I need to know what I can do to amicably resolve this with Com

If at all possible, we'd like to have this record in place in the next day or 2 since we are failing PCI compliance scans due to the generic PTR record being in place.

I noticed on my bill today that the (normally) $9.99 rental fee for the comcast cable modem is now $12.95 per month. I'm not sure why $10 didn't bother me, and $13 DOES, but it does, so I am going to go and buy my own Motorola Surfboard SB6121 and install it in my home. I do not have VOIP or anythin

Comcast support is now telling me that even though I have a /56 static, only the first /64 can be used. Can anyone comment on this? Why would they assign a /56 then?

I'm currently pulling an IPv4 public IP yet my modem is showing "Modem's IP Mode IPv6 Only". What do I need to to do pull an IPv6 IP for my router?

The sale representative offered the $300 prepaid gift card for us to sign up with Comcast business back in January. Now more than nine weeks, I still did not receive anything. Today, I called the Comcast reward center about this offer; they told me that they did not receive any information about a $

What IPv6 configuration does Comcast currently offer if you are using a single static IPv4 address, or a dynamic IPv4 address. Currently, I do have a static IPv4 /29 (5 IP addresses), and I am getting a /56 to the modem (/59 to my firewall from the modem) in IPv6. Thinking about saving some money, b

After struggling with getting a domain moved over to comcast for almost a year, I finally got an answer today and it it seems to be you can't transfer an existing domain name. You can only host the DNS with comcast. Although you can host the DNS with comcast, they do not become the registrar for a d

I've noticed some people have received help with rDNS delegation on this forum. I'd love some help too for my /29. Thank you

I have been using both pptp and l2tp to connect from a remote location into my office network, through an SMC d3g comcast router. No setting changes have been made to it, yet L2tp just stopped working sometime during the last week of november 2019. PPTP still works fine. I have investigated this thr

We have a domain {holyspiritco.org) that shows being registered by both Comcast and GoDaddy. When you look up the domain on whois.net godaddy is listed as the sponsoring registrar. We want Comcast to manage the domain so how do we correct this.

Lately, I'd say within the past month, we've been having on and off issues with calls being dropped. Normally we chalk it up to the customer losing reception on their end, but we've had some strange occurances. For example: two customers on hold both dropping simultaneously. We've also had two repor

GMail is really clamping down on IPv6 FQDNs and it's my turn. Please assign a Comcast Support member to me so we can set up reverse lookups from my IPv6 block to my host.

I tried to use ours for the first time. Just says "Access Denied" for everyone. Comcast phone support was useless as usual. Has anyone come up with a solution other than "E-mailing Jon"? (Which Ill do if dont mind lol)

I apologize for the cross post, but just realized that there is an IPV6 forum... Hello, I think I have a DPC3941B cable model/gateway. I have an IPv6 prefix assigned to our connection. The cable model stops giving out these IP addresses after a time (short time). If I reboot our router multiple time

The walls they are putting around account management and support! Even my Enterprise and Business reps can't get through it. They also can't help me with billing issues anymore. I have to call in to make changes to my account, so why do I need a rep? At least CL doesn't pretend to care. For decades

When handling incoming calls, the Blind (or Cold) Transfer feature stands apart from other transfer types because it sends the incoming caller’s Calling Line ID through to the intended recipient of the call. You can leverage this BVE feature by using any of the Polycom phone models by Selecting Tran

Sent a private message to Comcast-Jon today for a PTR update request. How long does this normally take to process? Charlie