I'm just curious why I can't manage my own PTR records like I can A, CNAME, etc? John can I request a change through you? Thanks! Todd

One Time Charges: DOMAIN REGISTRATION FEE - Prorated$3.85One Time Charges: MULTISITE OUTLOOK EMAIL - Prorated$9.01I only have one domain, was not informed it would cost. Only have 2 email boxes now, it added a third when attempting to add an alias and I just figured out how to remove it. Can someone

I have a fixed IP internet service. The fixed IP address I was given is 74.95.19.42. This IP currently resolves to: c-174-56-103-148.hsd1.nm.comcast.net How can I set up an alias to this rather cumbersome name? I have set up a "vanity" domain for my email already, but that does not help with my fixe

We have Polycom VVX311 which allows up to 5 Busy Lamp Field(BLF) user lines. This morning employees that had more than 3 lines configured had lost all BLF user lines on their phones. In the online configuration they were there. If you delete the BLF users online until you have 3, they reappear. Has

We're trying to setup an IPSec tunnel between our new Comcast/Netgear CG3000DCR modem/router and a Fortigate firewall at a remote office. We have filled in all of the information on the CG3000DCR VPN page and keep getting a status of "Broken" on the Tunnle List screen. Any tips or tricks for this? D

Comcast *Business* has been *heavily* advertising the ability to setup text/email outage alerts on the Golf channel for several months. So, today I register my business account on the business portal and I can't find outage alerts setup ANYWHERE on the portal. I talked to two reps that werent even a

I need help for a dispute with Comcast Business over closing my business early therefore cancelling my account. Comcast is ignoring that I closed my business of one year because of financial woes and is trying to hold me hostage to a contract with them for 2 more years. They continue to bill me each

I'm experiencing extremely slow upstream speed from my local server (using Comcast business class internet) to server in either Montreal, Canada or Terre Haute, Indiana. Upstream speed is only around 50KBps-70KBps. My upstream bandwidth supposed to be 7Mbps. 1. It connects to comcast business gatewa

On November 1st, 2014, I moved my office location into my home for economic and health reasons. I asked that AT&T be able to port my numbers as Comcast is not available in my home. Today is December 10th and the request has not been honored yet. You have virtually put me out of business by not honor

Hi, I logged in to check my monthly bill and now notice my service discount for my service through my employer has been removed and I'm now being charged full price without the service discount starting this month. I am on a service contract through my employer. Why was this removed? Can someone con

I called Business Internet support last night and they noted my modem (SMCD3G-CCR) had been up for ~111 days. They performed a remote reset and told me to powercycle the modem 1/month. Their logs/reports did not raise any concerns. Does anyone else follow such a reboot schedule for Comcast business

Each Comcast Support person I speak to tells me a different story when I request to have my modem placed into "True Bridge Mode". Seems like I will never get this done. Can someone from Comcast Support assist and also educate your staff on how to handle these request to avoid countless of frustrated

We migrated yesterday, even though we downloaded the Outlook Assistant and got the A-OK in that app, I still had to add the account following the directions in the Microsoft link from the email to get it to load in our Outlook 2010. When I did, our old email inbox loaded (none of our folders or the

Using Comcast Biz Internet, what would be a fully qualified domain name for: My computer My company comcastbiz.net Would it be "mycomputer.mycompany.comcastbiz.net." (ends witha period)?

When I park a call and page, the call rings back to my extension before the person has a chance to pick it up. How can I change the amount of time before it rings back?

About a week ago we became unable to access some chinese websites (e.g. chaoshi.tmall.com ) and also our team in China is unable to connect to our VPN anymore. Same websites are working fine on my home network which is also Comcast. I rebooted the router/gateway with now luck. other chinese websites

Can someone send me a message, not sure I'll get a notification via e-mail here.

We often connect to a server in another facility via vpn. This works well from all external sites except the comcast serviced office. Here the vpn connects and then drops every 30 to 40 seconds. Frequency of drop is increased when we open Outlook 2003 on a windows 7 pc. Do not have this phenomena fr

Greetings! I need to verify ownership of bneurology.com for use with Office 365. At my DNS hosting provider, please create a TXT or MX record for my domain using the following information: To create a TXT record: How do I get the comcast free domain site hook up with this domain?

We have had several short term outages in the last week, and two longer term (3 or more hours) in the last few days. We have also been having very reduced upload speeds (2Mbs instead of 20). A field tech visited and found most everything was ok (during one of the times when we had service). What's t