We've had a good, stable system for a while now, with high speeds on all of our computers. A couple of weeks ago (2-3?) the bottom dropped out for one of the computers. Throughput is down to 1 or less megabits/s. No problems can be detected. I attempted to roll back to a 3-4 week old restore point,

Hi-I am setting up some Exchange Users and Mailboxes to prepare for migrating from my self-hosted SBS Exchange server to Hosted Exchange on Comcast.I'm waiting for verification of domain ownership, using DNS tool, and the CName alias. So this may be part of the problem, but I cant be sure... Comcast

We support several small businesses in the area and have noticed bad routes for some of our clients, this one is particularly weird, see hop 6.  Is there anything that can be done about this?  I can PM source and destination IPs if needed. 1.|-- **.***.***.** 0.0% 10 0.1 0.1 0.0 0.1 0.02.|-- 10.65.7

I can't figure out how to hook it up to my arris phone modem the only help i can find online is a video on how to do it but it doesn't show anything  does anyone have a clue on how?Thank you!

Hello,Is a Comcast Teleworker account eligible for Xfinity WIFI?   When I tried to log in Xfinity WIFI with my Teleworker account, it indicated that my tier of service is not eligible for Xfinity WIFI.   When I used the same Teleworker account about 1 or 2 years back, I was able to use the Xfinity W

I noticed that my bill went up this month. I looks like an equipment fee has been added to my bill. It has been a year since we've had the service. Maybe this is an annual charge? We aren't not renting a modem from Comcast. This charge was on our first bill too. If anyone knows what this is about I

We stumbled on our Comcast/Xfinity's Public WiFi broadcast after a newer modem model was installed. While Private WiFi can be disabled by the business customer, Public cannot.  This answer is the last answer of multiple previous answers given by Comcast.  At first it was, "somebody at Comcast must h

We have had problems with our new account since the first billing cycle.  I was told I was being credited a month due to the issues we had and now my new bill is even higher than the prevoius one making the credit non existant AND the price is again higher than my contract.  I am ready to cancel thi

I want to look at the business plans for internet click on link below goes to a webpage that does not have details of the plans or pricing ?

I've had Comcast Business service for just shy of 2 days. About 4 hours ago it stopped working, and I've been trying ever since (using a tethered phone for access) to find someplace on comcast.com that might either give me a status report, document the outage, let me chat with a business chat person

Hello,   I am in the process of changing our primary domain name.  I need our PTR recorded updated for IP address:  which is currently set to mail.cplawgroup.com to pattimalvonelg.com   Thank you,   James

I'm in the process of trying to migrate our companies email and webhosting to comcast. the first 2 steps show up as completed but step 3 says not completed. When I click on Manage domains, there is nothing listed. The CNAME is updated in our server to the correct address. Thoughts?    

We are getting a constant barrage of robocalls. There are about 5 versions, most from the same system. They vary caller ID all over the US. One variant uses the local area-code and prefix. They are disruptive, time-consuming and at the very least - irritating. The technology can be made to stop them

Just switched to Comcast Buisness and I need to have my HP 5Si printer routed through the Cisco DPC3939B gateway. I have loged into the gateway but don't understand to add the device

Can't figure out if this is good or bad? they just did work on the pole ( 2 hours ago) and I am getting wildly fluctuating speeds 3mb - 54mb down 11mb up ( never varies for some reason)  Downstream Bonding Channel Value Channel ID8 6 10 11 12 13 14 15 Frequency699000000 Hz 687000000 Hz 711000000 Hz 

Sometime around 6pm Pacific time this evening, I noticed some odd connectivity issues to certain sites. The problem appears to be that I lost my IPv6 /56 PD, as my OpenBSD router running wide-dhcpv6 dhcp6c is now only receiving a /64.  My IPv6 dhcp6c configuration hasn't changed for several years (h

I joined my office wifi network today and was presented with an unprovoked popup window showing a very suspicious, scammy looking survey that was "presented by Comcast Business."   The popup had the address "http://www.typingsurvey.com/" and asked me 5-6 questions about my Comcast service.

We have never been able to get the business tv setup and I am trying to do this again by using cable in from the wall to the RNG100 box and cable out from the RNG100 to the tv. Pease let me know if this approach should be working or if I must use a/v cables from the RNG100 to the tv? Thank you.

I am absolutely frustrated!  I got a new comcast wireless gateway and now my static IP has changed to my Gateway IP. With the old comcast modem I was able to change the static IP but with this one all I see is an IPv6 static IP.  When I go online to any sites that check your IP I only see this long