I have tried calling the helpline number several times and nobody picks up. I have an account I am locked out of due to the migration. Could someone assist me please.

thinking of setting up some MoCA-to-Ethernet adapters at one of my sites. i'd like to use them to link 2 separate utility closets of a building that aren't wired for ethernet but do have access to the coax lines. i understand i need a MoCA point-of-entry filter at the ground block, but would i also

We have 2 dedicated lines that we use just for each of 2 fax machines. One fax machine works just fine on it's phone line, the other one started not to work a while back. We just bought a new fax machine thinking that was the problem but we're still having trouble. We have a dial tone and can call i

Can not create user 2010 Outlook profile with Comcast hosted private domain. We have other PC's that have succesfully configured outlook profiles using private hosted domain. Same machine can configure an outlook profile using Comcastbiz.net domain, but not the hosted domain. Read there is a fix, bu

Hi, Has anyone experienced problems with intermittent dropped connections? I have had service techs over to my home business numerous times, but they have not found anything. Sometimes this manifests as lag spikes or high ping times to servers for 1-20 seconds and other times it is a completely drop

Hello, I need to add a txt record and eventually change the MX record to move to Office365 for just email. Comcast will continue to host our DNS and Website. How can i add/change these records? Thanks

The navigation page IS THE WORST. Unable to access My account and calling, forget it doesn't exist.

When I log in to my account, it shows that I only have Internet & TV, but I have Voice also (as my bill would show). I really need to access the call logs. I called support yesterday and was told that it was a web glitch and that it would be taken care of. Well, I still can't access the features, bu

Both TV and Internet went out hours ago. No success getting any direct response except from a computer telling me technicians were working on a fix. I was unable to get any live person. Was told the computer that the fix wouldn't be done until the next day at some point. It seems to me that no one i

We finally got our internet set up on Tuesday after several false starts, but I now can't access any of the necessary pages on My Account. I have the banner across the top that says "Installation appointment- pending" and "Installation complete- pending". Most of my attempts to try to update this ha

We have two phones that are on our Be Anywhere mobility group. Both were ringing just fine for an incoming calls but now one has stopped. I've checked the app settings and reinstalled but it did not fix it. No changes have been made to the the account setting for Be Anywhere It's an iPhone 6s with t

THE UPLOAD SPEEDS I AM GETTING ARE IN AVERAGE 1MBPS !!!!!! THEY SHOULD BE OVER 25-30 MBPS !!!!

For over a week now, we are experiencing frequent connectivity drops that typically last for a few minutes.

What are the settings I need to enetr in Mac Mail to set this up?

Our business is having an issue where emailed receipts sent to customers using comcast.net emails do not receive the email. Our email account receives the following error: This is an automatically generated Delivery Status Notification.Unable to deliver message to the following recipients, due to be

I have a Motorola SBG6782-AC and checking to see if i am able to activate it on bussiness class?

I reset my modem because I'd forgotten the password. Now it's pulling down something other than my account's static IP. Can this be set correctly for me? What do I need to do?

My office has been without email for several weeks. We were assured that once our Comcast was installed that pointing the email would be easy.... My tech spent over 4 hours working on the issue yesterday just to be told it would be a 24 hour wait until the domain would be available. The 24 hours is

Hi, I have set up a shared folder in 1 computer connected to the WiFi and I need give access to this folder to our accounting guy. I configured port forwarding but I am not getting access to the folder. Port forwarding is working; I have watch my security cameras in the office from a phone app every

I noticed that my current 50/10 MBit plan is no longer offered to new customers. Instead, the 75 MBit plan is now offered for the price I am paying for 50 MBit. Has anybody tried upgrading? I wouldn't mind extending my contract term, but don't want to get stuck with some setup fee for someone flippi