New install yesterday, moving from Centurylink DSL. Had 5 static IP's and a bridged modem with DSL, used a Unified Threat Management server (untangle.com, highly recommend & can't beat the price) for my internet interface. Did a lot of research and it seems that I should also be able to use the unta

All calls with outside parties are full of static that begins when we hear the phone ringing (on the calling side). We are getting a lot of errors. Can someone check this out on the Comcast side please? T1 0/1/0 is up.  Applique type is Channelized T1  Cablelength is long 0db  Description: Local Voi

Yesterday, at about 6:05 PM Central Time, I upgraded from Blast 75 to Blast 150 with a three year contract. I was told that no additional equipment needed to be installed, and that the increased speed would automatically reflect on my service within 24 hours.It has been 24 hours.The speed has not in

Each time I get a voicemail and I clear it, the indicator dial tone still tells me I have a message. I shouldn't have to write in each time I need the indicator tone cleared. I don't have a voicemail right now and it's still beeping as if I do. This is incredibly irksome.

After a reset of the modem we have lost our static IP and been assigned a new one. I saw an old forum topic where people had the same issue and got it fixed by posting here and being helped by the staff (since it cannot be fixed from the user side). This is actually very urgent and costing us heavil

Where do I go to find out about known connectivity issues for a service area?   Or should I just call customer service?

our office (Comcast Business) connection is up and reachable from ISPs outside Comcast - but multiple users with Comcast home connections cannot reach the office. (get DNS but cannot connect -or even ping). First failure we're aware of was apparently last Thursday 7/17/14. Anyone?

Can someone provide me with easy to follow instructions on setting up a hunt group.  Currently when my main line is answered if another call comes in at the same time that call goes to the busy auto-attendent & I don't want that.  I want to set it up so that if two calls come in more or less at the

I can not remember my password for my 10.1.10.1cusadminpassword CantTouchThis  I have tried all of those, would you please reset my password back to default because I am trying to install cameras and need to port forward and assign ip's. Thanks, Ginger

We have BVE and have 3 users in a hunt group. When one user gets a call and puts it on hold, nobody else is able to see that there is a call on hold besides that person.  Is there a way to get others to be able to see who is on hold?

I need to update a few records for my RDNS,  but the system won't let me send a private message.   What should I do?   I have multiple records to update so I prefer to send a list someplace rather than call in.

Hello, You would think it would be easy enough to login and find your assigned Static IP addresses from your account page but it appears not. I misplaced the original piece of paper that the Comcast tech gave me with this information. How can I find this? Thanks,Craig

What settings in Godaddy DNS Managerr need to be changed in order for me to transfer my domain to Comcast Business?  Thank you!

Hi there I just bought a 5 static IP pack and am trying to set it up. I loggied on to my router and figured that the setup would be here (see picture). But I am not sure how to fill that form Name: should I put any name? Or the name of the computer I want to assignt he static IP to? Destination IP:

Since Comcast Business offers a free domain with a new account, I thought I'd take them up on it and registered one this past weekend. It's almost a week later and the registration is still "processing". I wish I had seen the sticky post in this forum about domain registrations and email account cre

The primary manager associated with my business account no longer works for the company and his email has been deleted.  I need to transfer the Primary Manager credentials to a new user account I just set up.

Previous admin has left and apparently changed the default password.Thank  you!

I have a weird issue - I'm on a 25/8 plan, and normally get a steady 30/8. But about 25% of the time my performance crashes down to 1 or 2 Mbps if I'm lucky (sometimes 400Kb/sec or so!). After two site visits not really resolving the issue (including a swap out of an SMC modem), I think I've finally

How can a Bussiness operate without phone or internet? What are we a third world country? I called comcast and they ESTIMATE some time this afternoon! I am dead in the water!

Hi, I need assitance please with putting my SMC D3G Gateway into true bridge mode. (Passthrough mode won't suffice for my needs.) I do not have any static IP addresses. Phone support has been of no help, and I'm not able to send a private message to Comcast_John for some reason. If someone with the