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Upstream Channels
Hi, I've switched from residential to business 50/10 internet and was curious if my signals/channels look ok with the amount of upstream channels? Can someone confirm? Everything tested ok with the tech and seem to be getting proper speeds on the speedtests, but want to make sure as I've seen some
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Connectivity
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Android app to follow Comcast Business Help & Support Forum
Sorry if this is the wrong place to ask this, but I couldn't find anywhere else that seemed more on-topic. Anyone know if there is an app that runs on Android smartphones by which I can access this forum and interact with others, and send and receive private messages? I know I can do it with a stand
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Customer Service
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Unable to set up company email...
I have been attempting to set up my business' email domain for the past week. I successfully registered the domain, but when I log into the portal/navigate to the email services tab I continue to see "We’re sorry, but we are unable to retrieve your information right now. Try Again....." I have had M
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Domain Names/Static IP
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Comcast Exchange Servers on email blacklists
I realize this may not be the correct forum for this, but it does relate to domain names and ip addresses. I have a customer who uses comcast exchange servers for her business email. Since October she has experienced trouble sending email to some of her customers. I was asked to look into the probl
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Domain Names/Static IP
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PTR Record Request
I would like to request a PTR Record setup for an account.
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Domain Names/Static IP
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Unable to connect to exchange server
My issues started just yesterday morning after receiving the email that we were being upgraded to 2010. I can sign into MyAccount, I can get my email on phones and I can get my webmail. I CANNOT get it through Outlook. After much forum reading I have upgraded my MX records and the CNAME records a
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Microsoft Services & Apps
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DPC3939B availablity
I currently have a SMCd3g and am on the 100/20 plan with 5 statics so i was wondering if the DPC3939B might be available in the houston area yet? and if not then when?
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Equipment
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Need modem/router in true bridge
Hello, I am setting up a NAS server for my company with remote access. I'm setting up VPN and RADIUS between the NAS and my Asus router, so I believe I need to make my comcast IP gateway into a "dumb" modem. I called customer service last night but they said they don't do true bridge, so I will do i
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Equipment
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Be Anywhere second phone stopped ringing
We have two phones that are on our Be Anywhere mobility group. Both were ringing just fine for an incoming calls but now one has stopped. I've checked the app settings and reinstalled but it did not fix it. No changes have been made to the the account setting for Be Anywhere It's an iPhone 6s with
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Business Voice
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Configuring my Comcast.biz e-mail in Mac Mail
What are the settings I need to enetr in Mac Mail to set this up?
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Connectivity
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Upgrade to faster service and cheaper bill
I currently have the 50mbs business comcast package, can I upgrade to the 75mbs package which is faster and cheaper than what I have?
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Customer Service
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Email forwarding setup problems
I am currently not able to edit or delete the current email forwarding entries, or create new entries.The error message is: "An error has occurred. Unable to save". A couple of days ago I tried to edit some of my existing email forwarding entries using the control panel app at https://businessclass.
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Domain Names/Static IP
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Bridged Modem, static IP config help needed
New install yesterday, moving from Centurylink DSL. Had 5 static IP's and a bridged modem with DSL, used a Unified Threat Management server (untangle.com, highly recommend & can't beat the price) for my internet interface. Did a lot of research and it seems that I should also be able to use the unta
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Equipment
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voice mail
How do I change the number of rings before people go to voicemail on our standard voicemail ?
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Business Voice
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One Year In & Comcast Still Has Not Transferred Residential Email to Business Account
I have called numerous times trying to get this process completed. I am always told that they will create a ticket so that a "tier 2" technician can make the switch. Either the ticket never makes it to this mysterious "tier 2" or they just seem to care to follow up. This is my final attempt to have
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Microsoft Services & Apps
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Bad Routes to Static IP's in Comcast router c-50-133-90-64.hsd1.mi.comcast.net
We have a block of Static IP's provided by Comcast and none of our employees in a particular area here in Michigan are able to access any of those IPs. After asking the employees to replace their Comcast modems, and resetting their routers I finally decided to get connected to their computers while
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Domain Names/Static IP
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Serious Web Browsing Issues
New 100/20 service netgear cg3000dcr gateway installed on Monday. Last two morning have serious issues browsing web, speed in the toilet. Comcast DNS unusable, drops causing issues attempting to utilize opendns servers as well.
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Connectivity
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browsing to 10.1.10.1 = no login prompt?
i'd love a chance to use the default credentials but i don't even get a user/pass prompt. Web browsing works fine so, the box is functional... ideas?
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Equipment
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Will we get the free speed doubles that residential users are getting?
http://forums.comcast.com/t5/Basic-Internet-Connectivity-And/New-Comcast-internet-speeds/td-p/1591497 Residential users are getting free bumps from 25 to 50/10! Will us business class users on what used to be 22/5 and now is like 28/8 get an increase as well or do we get the shaft?
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Connectivity