Please remove the PTR record for IP address XXX.XXX.XXX.XXX which pointed to tigger.net-kitchen.com.   Thanks!

I posted this topic in another forum on the internet and thought I should post it here also to see if I can get any additional help. Here is the post which I just copied and pasted: [Connectivity] Peak Usage TimesThis is my line quality result at peak usage times: PingTest1I tend to get results like

Very good too bad you turned off replies because you forgot one thing. When you have checked everything else and your still stumped take a look at the A/C Adapter AKA Wall Wart, power supply.  The SMC modem has a pretty good A/C adapter, the Netgear does not, but this advice applies to ALL NETWORK G

Hello team,   The acconts mentioned below had not received the payment even though the checks had been issued. The checks been sent to the remit address listed on the invoice. we don't want this account to be disconnected. The check had been sent on september 1st. please replay on this ASAP.       T

I seem to be having this same issue.  My PC's all have IP addresses in the 192.168.1.100 to 192.168.1.254 range.....  PC and router are set to obtain addresses automatically.   The computer IP addresses are like 192.168.1.101     192.168.1.102   192.168.1.103   But it seems several times a day I loo

Anyone know how to get a copy of my contract?  I forgot to save off the copy from DocuSign before they expired the document. I want to undertand my contract end date and termination information if I decided to move. thanksmatt

We have already had two Tickets/Service Requests to resend the Security PIN.- CR525591946 11/10/2015- CR521768519 10/30/2015 They promised to send it to us by mail but nothing...We thought having a business service would be more helpful if having troubles but it's an illusion. Even business customer

i am trying to add a txt record for domain verification, i added the record and the domain is not validating it.  I have waited 12 hours, which is normally well within the correct waiting time. any clues as to why?  or can you check to see if it is in the DNS but has not yet propogated. Thanks

Recently had business class internet installed and I'd like to use my existing ASUS router instead of the DPC3939B.  I do not have a static IP and didn't see anything in the DPC3939B's configuration menu that eluded to any "bridge" or "pass through" modes.  If someone can assist me in making this ha

We have called tech support multiple times and requested the modem be placed in bridge mode and they will not help us. Can someone please help us get this done? We have a Cisco 881 behind it and we need it to pull the public IP address so we can manage it remotely in case the VPN goes down. It is DH

I can not remember my password for my 10.1.10.1cusadminpassword CantTouchThis  I have tried all of those, would you please reset my password back to default because I am trying to install cameras and need to port forward and assign ip's. Thanks, Ginger

I am trying to get outgoing e-mail to work using my own (non-Comcast) e-mail address through Outlook.  I saw through these forums that the outgoing SMTP server should be smtp.w14a.comcast.net.  Is that correct?  Then I just need a logon and password, and it seems like that needs to be a comcast acco

Hello,   I've private messaged with Jacob and at his request I've submitted documents (copy of my lease and my Cox bill) to the following email addresses:    I'm trying to terminate my service after having to move to an area that comcast doesn't service and have the ETF waived.   I would greatly app

I've been a comcast customer for 4 months and now suddenly I'm getting an extra $10/month increase to my monthly bill. I have not made any changes to the account. Can somebody please explain to me why?

Hi, I'm trying to get IPV6 working at a site in Boston. After a bit of troubleshooting, I've determined that my business gateway is firewalling incoming IPV6 traffic.  I can get connectivity to devices that are directly connected to the cable modem by adding them to 'allow ipv6 access from out

Hi, my main connection with Internet is not working.I did lost phone service and internet access.I did switch on the backup connection and at least that is working. What is going on ?Thanks

Hello, I'm recently retired, and no longer need Comcast Business service. I would like to explore transferring to residential Internet and Voice service. Is there a Comcast specialist who can help me with the process? thank you

I have simple questions about IPv6 subnetting.We have EDI and are given /48 IPv6 addresses but need only one subnet. Currently we assign /48 addresses to all of our devices but I thought I might need to subnet it and assign /64 addresses instead because IPv6's host subnet is /64. My questions are:Is

Since the method of contact support through phone is buried and hidden who knows where, I'll just post here. We ordered comcast business specifically to have reliable and uninterrupted connectivity for our dental practice since ATT U-Verse is plagued with dropped internet connection.  After using co