We have BVE and have 3 users in a hunt group. When one user gets a call and puts it on hold, nobody else is able to see that there is a call on hold besides that person.  Is there a way to get others to be able to see who is on hold?

If at all possible, we'd like to have this record in place in the next day or 2 since we are failing PCI compliance scans due to the generic PTR record being in place.

I read the sticky post that static IPV6 was available in my area; so, I took the plunge and got a new Cisco 3939B modem installed. And I don't think it's working. Well, I know it's not working the way I expected, but I'm not sure how it's supposed to work… When I attached a computer directly to th

Hi guys, I cannot see or pay my bill, the website shows me an empty box. Tried it in different browsers, with the same result. Could anyone share some secret knowledge about how to deal with that?    

We have just opened and registered a new business account but we are unable to access the "Manage Services" links under the My Account tab. The only thing that appears is Users and Account Details.

I just want to view my bill online.  But I can't because the system thinks my installation is not yet finished.  My service was installed on Wed, works fine, and I got notified of my first bill.However, when I log into the website, I see that my installation is scheduled (despite it already having b

Did you ever get your situation resolved?  I am on my fourth ticket in 3 months for the same unresolved issue.  No one ever seems to want to follow up.

Greetings Brand new comcast customer as of a few days ago, the company I work for setup and has all the Internet purchased at the new office location.  I am unable to determine if the internet service has a static IP assigned or if it is dynamic.  At the same time if the Service includes a Static IP

thinking of setting up some MoCA-to-Ethernet adapters at one of my sites. i'd like to use them to link 2 separate utility closets of a building that aren't wired for ethernet but do have access to the coax lines. i understand i need a MoCA point-of-entry filter at the ground block, but would i also

Hello Jon,   Request sent via PM for correct PTR for my IP.   Tx's

Hey Comcast... I wanted to just contact you directly, but there is no option for that... so here goes with a public post.  Why is it that your supposed "business class" service drops about once a month?  I had a T-1 line for 7-8 years and lost the signal only twice, and one time was when some constr

Hello - On Feb. 03 I upgraded my connectivity to Deluxe 50/10... I see the new speed reflected in the Services section of my online dashboard, but I am still receiving the previous plan's speeds, as confirmed at speedtest.comcast.net. I have cylced the power on my modem as instructed when calling 1-

Since Comcast changed to Sharepoint Foundation 2010 recently, our alerts are not reporting site changes. Going thru the alert setup does result in emails that report the alerts have been set.However, no changes are reported. Comcast Support sees it as a Microsoft problem. So,1. Are other Sharepoint

Who do I contact to have a request to setup rDNS to my exchange server?  Thanks

Is Comcast's communication lines down?.?.  It is beyond reason that when a business is in need that a critical from a service provider, Comcast, they are unable to provide a timely solution.  In addition, I would have to check my pulse if I were to get a response.  If anyone with Comcast is so incli

I  just switched one of my accounts over to Comcast Internet with static IP and need to have revese DNS setup for their mailserver. They are getting bouce backs when trying to send to numerous email accounts.

I am looking to add static IPs to my account but do not see how to do it.I just got set up with business class service.

Hi, A rep had added an account to our business account erroneously, and I am unable to unlink it because there is no active user. I am getting the message: "In order to unlink this account, you must create an active user to transfer this account. Once a user is activated, please return to complete t

First off, thanks to another poster, I see that residential customers in various areas are getting a free speed boost increase at no additional cost. Are us Business Class getting shafted or are we also getting a free boost in speed? See Here Secondly, I am really starting to wonder if it will be be

Please add the following PTR record to my DNS.    xx.xx.xx.xx PTR  IN 3600 zxxxxx01.deandraper.com