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rDNS Delegation Change Request

Can someone help me start a transfer to delegate the rDNS lookup for our /28 block to dnsmadeeasy please?

Question

 • Domain Names/Static IP

2.9K

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Stuck on verify domain owndership

Verify domain ownershipCome back to your Comcast Business online accountGo to Manage Websites  Find the domain with the pending transferSelect "Verify domain ownership" Steps one and two have been completed.  Now waiting on step 3 and have no idea how to get this to go thru.

Question

 • Domain Names/Static IP

2.4K

2

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DNS changes

Is there someone at Comcast who can make DNS changes for me right away ... support doesnt know anything and wont transfer me to anyone with any technical knowledge!

Question

 • Domain Names/Static IP

2.5K

4

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New BVE Customer - User shows as Pending

I have one employee that shows as Pending.  SHe has activated her account and logged into it. Any way to fix this?

Question

 • Business VoiceEdge ®

1.4K

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Manage Website link is broken

When I click the "Manage Website" link in the "My Website Business" page, I get the following error in the browser: HTTP ERROR: 404Not FoundRequestURI=/sp/ACS.saml2Powered by Jetty:// Any solution?? Thanks,Brian

Question

 • Web Services

4.6K

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What equipment is needed for Business TV?

I have had Business Class connected to my Business for several years now. No one ever told me it included any TV service! When I was installed, installer only hooked up internet modem and didn't even mention ANYTHING about Business TV!!! Now that I have been paying for it for quite some time, and no

Question

 • TV

4.5K

2

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Ability to turn off Xfinity Hotspot Disappeared

After power cycling my Comcast leased router, the Xfinity hotspot turned on. I went back to the website but the option to turn it off is not showing any more.. see screen shot.. how do i turn it off?

Question

 • Business WiFi

6.2K

4

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Push Notifications

I saw last night reading the news, home users of Comcast wifi can enable push notifications of devices joining the network and any changes to the network. Will the business side get this ability?

Question

 • Business WiFi

1.9K

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Intermittent service degredation

Seeing as there doesn't seem to be actual ticketing system for this 'business class' service I'm posting here.   I'm in San Francisco (Diamond Heights) and for the last 6 weeks or so my Cable Internet service has had intermittent connectivity issues that have been maddening to troubleshoot.   Its on

Question

 • Connectivity

1.6K

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November 17th Extended Outage and angered

Both TV and Internet went out hours ago. No success getting any direct response except from a computer telling me technicians were working on a fix. I was unable to get any live person. Was told the computer that the fix wouldn't be done until the next day at some point. It seems to me that no one i

Question

 • Connectivity

1.9K

3

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Remote Desktop, Nighthawk R7000

I am trying to set up a remote desktop connection for the first time.  I am using Netgear Router R7000, I have unabled the Dynamic DNS Servie that comes with the router, Remote desktop connetions is enabled on my pc, and have setup firewall to allow port 3389. However I am still unable to connect to

Question

 • Domain Names/Static IP

5.8K

2

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View On-hold of other lines

We have BVE and have 3 users in a hunt group. When one user gets a call and puts it on hold, nobody else is able to see that there is a call on hold besides that person.  Is there a way to get others to be able to see who is on hold?

Question

 • Business VoiceEdge ®

3.6K

4

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My ipv4 rDNS is no longer properly resolving

Hi there, my ipv4 rdns entries are not properly resolving any longer.  Can you either fix this or allow me to resolve my own rdns by forwarding requests to my DNS servers?   Personal customer information hidden Personal customer information hidden Personal customer information hidden Personal custom

Question

 • Domain Names/Static IP

2.2K

1

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Is the ARRIS / Motorola SurfBoard SB6183 supported for BCI

I was wondering is the ARRIS/MOTOROLA SB6183 is supported to use with Comcast Business Class Internet.I recently changed to 50/15 and I am not seeing speeds above 30mbs when I connect straight to the SMC modem.  I am wondering if I should upgrade to a newer modem since it seems that the older SMC is

Question

 • Connectivity

5.4K

4

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Accepted Solution

IPV6 Reverse DNS PTR record needed

GMail is really clamping down on IPv6 FQDNs and it's my turn. Please assign a Comcast Support member to me so we can set up reverse lookups from my IPv6 block to my host.

Question

 • IPV6

2.5K

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Unable to view my bill on the website

Hi guys, I cannot see or pay my bill, the website shows me an empty box. Tried it in different browsers, with the same result. Could anyone share some secret knowledge about how to deal with that?    

Question

 • Customer Service

2K

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Bad Hop / Packet Loss

Can we have this looked at as its been ongoing for the last week and  figured this would have been resolved by now.  prod ~ # dig +short c-76-31-103-99.hsd1.tx.comcast.net76.31.103.99 ================From my Provo,Utah Server======================Keys: Help Display mode Restart statistics Order of f

Question

 • Connectivity

2.1K

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Netgear CG3000DCR and our VPN 100 firewall

Hello, we recieved the new Netgear CG3000DCR to upgrade from the old modem. We run a symantec vpn firewall that sits before our router. iit wasn't connecting, so we reset the firewall back to default settings and everything connected. It ran like this for 4 days and now it's back to the same thing.

Question

 • Connectivity

1.6K

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Accepted Solution

No edit Website option

I have 1 Registered Domain, and when i click manage websites, on the next page there is no edit website link, just edit/manage Domain.

Question

 • Web Services

3.4K

3

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Accepted Solution

unable to disable outbound nat on SMCD3G-CCR?

Hi, I am trying to disable all the firewalling and network address translation features on the smc router, as I will be using my entire static ip pool for physical devices, and I do not want any sort of firewalling or security of any sort enabled.  I seem to have successfully done so, as hosts exter

Question

 • Domain Names/Static IP

3.4K

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