The primary manager associated with my business account no longer works for the company and his email has been deleted.  I need to transfer the Primary Manager credentials to a new user account I just set up.

What settings in Godaddy DNS Managerr need to be changed in order for me to transfer my domain to Comcast Business?  Thank you!

Hi there I just bought a 5 static IP pack and am trying to set it up. I loggied on to my router and figured that the setup would be here (see picture). But I am not sure how to fill that form Name: should I put any name? Or the name of the computer I want to assignt he static IP to? Destination IP:

Hello, Who should I contact in regard to changing our reverse DNS records? Thank you, Marc

I'm trying to access a specific website but for a few days at a time, I can't connect to it. I've verified this site is online & functioning propertly... to me there's an issue within comcast's network where a router is simply dropping the request. I've done a trace route and see it making it pretty

I have a weird issue - I'm on a 25/8 plan, and normally get a steady 30/8. But about 25% of the time my performance crashes down to 1 or 2 Mbps if I'm lucky (sometimes 400Kb/sec or so!). After two site visits not really resolving the issue (including a swap out of an SMC modem), I think I've finally

our office (Comcast Business) connection is up and reachable from ISPs outside Comcast - but multiple users with Comcast home connections cannot reach the office. (get DNS but cannot connect -or even ping). First failure we're aware of was apparently last Thursday 7/17/14. Anyone?

How can a Bussiness operate without phone or internet? What are we a third world country? I called comcast and they ESTIMATE some time this afternoon! I am dead in the water!

I need to request an rDNS change.  Thank you.

I was wondering is the ARRIS/MOTOROLA SB6183 is supported to use with Comcast Business Class Internet.I recently changed to 50/15 and I am not seeing speeds above 30mbs when I connect straight to the SMC modem.  I am wondering if I should upgrade to a newer modem since it seems that the older SMC is

I've tried this on several computers over 2 differnt version of Winwows in both Edge and Chrome and I get the same result. Whenever I click on the little paperclip to add an attachment, there's this weird overlay effect and you can't click the button to add the attachment. Needless to say, this driv

Back in November we added a third email address.  We very quickly decided that the extra 6.99 per month for each new user was the wrong setup for our group.  I called last week or the week before and a very helpful rep worked with me to take the 6.99 off of our December bill.  I can see the credit.B

I've been trying to set up my Comcast e-mail on an i-Pad, apparently when you switch to Comcast Business Services Exvinity cuts you off from using their i-Pad app for your mail, which sucks. Anyway, there's a provision for setting up the mail, but you need the DNS info. Every time I log in and go to

Hi,I switched to my own cable modem back in October. A tech came by and picked up the Comcast modem on Oct. 14. I asked him about getting a receipt and he said he wasn't able to provide one at that time, but he spent some time looking at my account to try and make sure I would stop being billed for

CAE's don't understand this stuff. I need my cable modem set to true bridge mode so my firewall and routers can handle the rules, addressing and traffic. Help me plz.

I can't figure out how to hook it up to my arris phone modem the only help i can find online is a video on how to do it but it doesn't show anything  does anyone have a clue on how?Thank you!

This o365 migration has been my worst experience in 20 years in IT.  The cord was simply pulled on our previous email server.  We got the accounts moved to the new platform but none of our contacts, old emails, or calendars have been migrated.  When I call the migration line they essentially tell me

I am in the process of trying to transfer my domain name to GoDaddy.  It needs the current registrar to approve the transfer.  Is there any way to speed them up?

I've been trying to get this situation resolved for over a year.  Upon upgrading to Comcast Business Class, I lost the Caller ID feature that had been working with my regular account.  My assigned account rep has been unresponsive.  From the forum comments, it looks like this is a simple matter of C

Hello, I need some serious help!!! I set up our account as DanaQuigley@DanaQuigleyLaw.Comcastbiz.net and it should have been set up as DanaQuigley@DQLaw.Comcastbiz.net, how do I change this? I have searched everywhere and cannot find where I need to be in order to do this.