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How can I connect a printer

Just switched to Comcast Buisness and I need to have my HP 5Si printer routed through the Cisco DPC3939B gateway. I have loged into the gateway but don't understand to add the device

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Reverse DNS request for my static IP's

Hi, Im not sure if I am sending this to the correct group/location?Who would I speak to about getting PTR Records setup for my static IP's /29 ? Thanks,Metorra

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Terrible customer service

I tried to call to make a change on my service. The hours that customer service is available is ridiculous - aren't business owners working from 8-6?  I finally find time to call right at 8 am and the agent tells me that he is simply able to take my name, account number and call back number so they

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Sharepoint: no 'connect to outlook' button available!

At one time, we had our entire office connecting to a Comcast-hosted sharepoint calendar and contact list using Outlook 2007.  Now, we can only get one machine to connect using Outlook 2010 - because the 'connect to Outlook' button is simply not listed.  The machine that is successful in displaying

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9.6K

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Why is this so difficult?

I am frustrated beyond belief.I have spent far more time on this than I want - we are at 6 hours and counting. I am posting here for two reasons -maybe someone from Comcast will see it and offer a solution andto share with others considering Comcast what it is like (in my experience) to be their cus

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2.7K

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Charged for disconnected services, where to return equipment?

Hello,I keep running into dead ends while trying to resolve why we get billed for services at a location we haven't been at for 5 months. In June our small business moved across town and internet was transferred to our new location. Although we moved service has continued to be billed to our company

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2.3K

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Created site in Wix Sitebuilder, can I host it with my Comcast domain?

I created a website with the Wix sitebuilder, but I am having trouble connecting my Comcast domain to the site I created.

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Need an assist in reseting gateway password

Previous admin has left and apparently changed the default password.Thank  you!

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Moving account from Business to Residential

Hello, I'm recently retired, and no longer need Comcast Business service. I would like to explore transferring to residential Internet and Voice service. Is there a Comcast specialist who can help me with the process? thank you

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nighthawk cm2000

Is the nighthawk CM2000 now available for use on Comcast business?

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Reverse Lookup delegation

I've noticed some people have received help with rDNS delegation on this forum. I'd love some help too for my /29. Thank you

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Comcast IP blacklisted by 1and1.com

We use smtp.w14c.comcast.net as the SMTP server for our email app (Thunderbird).  Since yesterday (it was OK befor that) our emails to a few customers have been reject by their email server.  Below is the content of the bounced message: Final-recipient: rfc822; ***@exotech-info.frAction: failedStatu

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3.8K

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where to send business gateway modems

I have 2 comcast business gateway modems that i no longer use.  each one is tied to a different account.  i need to know where i can send these two modems to get credit and have the monthly lease fee removed from those accounts.

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Speed during peak hours is ridiculously slow!

Hi, I have a business comcast subscription 16/3 and during day hours it is quite acceptable reaching advertised speeds consistently, but during peak hours, specially during Saturday and Sunday evenings I'm getting about 2/2 or even 1/2 from the comcast own test or from any ookla test. I supposed tha

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Trouble with new account billing

We have had problems with our new account since the first billing cycle.  I was told I was being credited a month due to the issues we had and now my new bill is even higher than the prevoius one making the credit non existant AND the price is again higher than my contract.  I am ready to cancel thi

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Third Party Modem that supports Static IP

Does Comcast have a Third Party modem that supports static IPs and LAN side SNMP monitoring?

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Wanted to buy my own modem.

We have a double play (internet deluxe and 2 lines of voice) and we wanted to get rid of the $12.85 equipment charge to save some money. Right now we have 2 separate equipment which are the SMC that they said for the internet and the Arris TM822 I belive for the Voice lines. I was told by Comcast Se

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Billing Issues

I have called 7 times Comcast Customer Service about this billing issue!I cancel my services and they charged me $826.84 for the early termination fee. They promised me that if I get their services back they will take care of this fee. This whole situation started back in May. I decided to get back

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CNAME not being read

I am attempting to move my current domain to comcast and keep getting stuck at the verify ownership stage. I have entered the CNAME entries to the values in the instructions but it will not complete the task. When I have contacted Comcast they said my current provider is not updating their end. When

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Bad Hop / Packet Loss

Can we have this looked at as its been ongoing for the last week and  figured this would have been resolved by now.  prod ~ # dig +short c-76-31-103-99.hsd1.tx.comcast.net76.31.103.99 ================From my Provo,Utah Server======================Keys: Help Display mode Restart statistics Order of f

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