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COMCAST TECHNical support--- Laughable
If comcast thinks their business account reaches the level of business service it is laughable.I am trying to set up business email. I went to website- register or migrate new account. I migrated existing ( as in 15 years existing account). I had my website host migrate it to comcast. On comcas
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Domain Names/Static IP
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owned and still own my cisco linksys DPC3008 MODEM
I purchased my cisco linksys DPC3008 MODEM from Amazon in 2014. I switched from residential to business. From the 1st day the comcast tech told me that Comcast had my modem as a leased modem. He called and tried to fix the issue but said I would need to provide proof that the modem is my modem. I pr
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Equipment
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Product Key for Microsoft 2010
I have downloaded Microsoft 2010 but am not able to get my product key. Can anyone help? Thank you.David Sale
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Microsoft Services & Apps
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Another PTR record request
Please let me know who I can private message for a new PTR record. Thanks!
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Domain Names/Static IP
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DELETED SHAREPOINT SITE
I read a previous post about their Sharepoint site being deleted. I have also accidentaly deleted out Sharepoint site. I now get a 404 error when I got to manage the site (because it's not there). How can I get a new blank site created for us?Thanks,Timsupport@fchs.org
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Microsoft Services & Apps
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Comcast Help Me- Domain Status Failed
I have a domain name that I attempted to register and shows up as Failed, Can you please delete this domain and ill just make a new name.Delete Arkdarkmoon.com from my account and your systems. thank you
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Domain Names/Static IP
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PTR Record creation
I need the following PTR record created. aaa.bbb.ccc.245 needs to resolve to remote.neochord.com. (Edited for account security)
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Domain Names/Static IP
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Please reset the password on my modem, thanks`
Please reset my password on my modem, thanks. I see lots of posts like this, is there an automated method of doing this or is posting a request in the forum the best way?
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Equipment
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True Bridge Mode - using DPC3939B and want to configure it for use with Watch Guard XTM 25
As title suggests, I am looking for a little help in setting up my firewall hw with my newly installed business comcast router. I can't see an obvious menu for turning the modem/router into bridge mode. Any help is much appreciated, thanks.
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Equipment
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Stopped receiving emails on some devices
We have a business class service that provides an exchange service for our domain name findandgoseek.net. Several of our email users are reporting that they can not send/receive email on all of their devices. For example, I can send/receive it on my desktop but not my phone or tablet. domain is @fin
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Domain Names/Static IP
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True Bridge Mode question.
If I put my modem into TBM, will I have to configure my personal router? Will it just grab the ip and I can setup functions from it?
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Equipment
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Recent increase of $10
I've been a comcast customer for 4 months and now suddenly I'm getting an extra $10/month increase to my monthly bill. I have not made any changes to the account. Can somebody please explain to me why?
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Customer Service
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Maximum number of aliases allowed for a given mailbox?
Is there a maximum number of aliases that can be created for a mailbox / address? I can't find a published limit. Thanks.
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Microsoft Services & Apps
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Migration is a DISASTER, need some real help not a script reader
This o365 migration has been my worst experience in 20 years in IT. The cord was simply pulled on our previous email server. We got the accounts moved to the new platform but none of our contacts, old emails, or calendars have been migrated. When I call the migration line they essentially tell me
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Microsoft Services & Apps
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Please disable the public hotspot on my router
I don't want my router to broadcast the public 'xfinity' hotspot. Please disable it for me. Thank you.
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Business WiFi
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Static IPs disappear from outside gateway
Hello, I recently switched to a block of 5 static IPs. I have one major issue: Anywhere from 15 minutes to one hour, the statics assigned to individual servers become inaccessible from outside the gateway. Behind the gateway, everything is fine. The servers are still able to access Internet resource
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Domain Names/Static IP
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Domain transfer
Hello, how can I get an authorization code to transfer one of my domain names that I have with you?......Thanks.Jflor
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Domain Names/Static IP
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Exchange and Domain reg fees...
One Time Charges: DOMAIN REGISTRATION FEE - Prorated$3.85One Time Charges: MULTISITE OUTLOOK EMAIL - Prorated$9.01I only have one domain, was not informed it would cost. Only have 2 email boxes now, it added a third when attempting to add an alias and I just figured out how to remove it. Can someone
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Customer Service
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Hotspot setup
How do I setup up the Hotspot option on my Business internet.
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Customer Service
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Speed during peak hours is ridiculously slow!
Hi, I have a business comcast subscription 16/3 and during day hours it is quite acceptable reaching advertised speeds consistently, but during peak hours, specially during Saturday and Sunday evenings I'm getting about 2/2 or even 1/2 from the comcast own test or from any ookla test. I supposed tha
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Connectivity