I am unable to logon to my business gateway with the default username/password, please reset. Thanks, J

I was wondering why my phone voicemail light keeps flashing even after I delete the voicemail in the portal? Anyone know why?

Hello, can you please reset the password on our gateway for user cusadmin?

Hey can any one tell me why my bill fluctuates slightly. When I first joined comcast about 1.5 years ago my bill was 99 bucks then it went up to around 104 bucks now I just got the latest bill and its back to 99 bucks !! Of course I can just login and see the past bills under the past bills section

Hi Forums- We are in the Devens, MA area on a recently new plant expansion with 50 down x 10 up business service w/ 8 address static IP on an SMC modem firmware 1.4.0.49.7-CCR hardware version 1.01. We regularly can get the advertised speeds for long lived TCP connections where we download up to 50

Can you please reset the modem password associated with this account. Thank you in advance.

I have an account and need a PTR record set up for my static IP.

I am trying to connect a Seagate Backup Plus Hub to our Comcast Business Modem via USB and I can't locate it when I am trying on my PC. Are the USB ports able to support an external hard drive? How do I find the drive on the network?

Need port opened

I just got my business account with one static IP set up today. Phone support has been great, but I wanted to hit up these forums since I personally tend to work better through these. Here is my situation. I got a static IP because I do computer security work as a consultant. When I am on a job, I w

Hi. Two issues that support cannot help me with. 1. The Comcast-supplied "modem" will sometime decide to update its firmware in the middle of the day. This results in 10 minutes or so of downtime. Is there a way to configure this to occur at a certain time? 2. The timestamp on log entries are 1 hour

Hello, I have been a COMCAST business customer for the last 8 years starting in Baltimore, MD and now in Florida for the last 4 years. I'm trying to terminate my service after having to move to an apartment community that comcast doesn't service and have the ETF waived. I sent a private message to C

We just started service with Comcast subscribing to 5 static IP addresses. I would like to get a PTR record setup for 2 of them. Who would be kind enough to assist me with that?

We just recentely added Comcast with a /24 block so we can utilize BGP (which is already working). To this end, we need to migrate from our other ISP block to this new Comcast block 50.x.x.x/24. Our other ISP is still handling the forward lookup zones, but Comcast must handle the PTR for their netwo

In 2020 I contracted with Comcast for a package called Business Internet 500, and I have been able to use my own modem (a Netgear CM1000) for Internet service (no other services). As the contract was nearing expiration, I called and spoke with a sales representative. He told me that Comcast Business

Hello! I need some help getting some SPF records set up. We are running our outbound mail and root domain from Comcast IPs. Our MX servers are hosted at MXLogic and are not used as outbound mail servers. I believe I need an SPF record on the outbound server to relay mail from our web server (Rackspa

Is it possible to keep my Email hosted through Comcast Business Class and host my website, that is currently on Comcast, through another web hosting service(1&1 or GoDaddy)? If so, how would I go about doing this? Thanks.

Comcast Support, I need to have a new RDNS record added for our static IP. Could someone assist with this please? Thanks! Image in a Box

I set up Autopay before and it works fines last couple months, but today I got an email saying my account balance is due, I checked my credit card, comcast did not withdraw fees last month, and when I login Comcast online system, it shows Autopay is off, and my home address is also mess up, I never

On our Comcast Cisco DPC3939B modem, we have several public IPs mapped 1-1 to LAN IPs for in-house servers. This worked well for over a year, until the last couple of weeks, when people connecting in from the internet started getting dropped or very slow connections (in one test, a 33 kb file took o