I have a program that takes a 100+ page PDF file and sends 100+ emails to various recipients, each of whom receives a different page of the PDF as an attachment. Each week, a dozen or more recipients don't get the email--it's not always the same recipient, nothing bounces back, and there are nothing

Please cancel this request. I got into it myself..................How do I get my modem login/password reset, please.

Hi! I want to get a bunch of reverse PTR records setup. Can someone give me a hand with that? Thanks! - Dustin

The address block in the payment coupon section of our invoice is set up like this: Company Name ATTN: Name of person who is no longer at the company Street Address City, State Zip How can I get the "ATTN: Name of person who is no longer at the company" field changed to my name? I created an account

please reset our password cusadmin/highspeed is not working thanks

When setting up our emails, we had Comcast purchase a separate domain for other uses. The password has been knocked out of my computer, and I can't figure out how to get in and reset it. All directions appear to be for resetting the password on the "comcastbiz.net" email. How can I either retrieve o

Recently the modem provided for the beta started performing really poorly. Who can I contact for immediate assistance? My download speeds are in the 1 meg zone and I need the issue resolved ASAP. Calling tech support leaves me with a bunch of clueless people who are unaware of the IPV6 test program.

I just signed up with Comcast Business and spent about 3 hours yesterday trying to get port forwarding working. I was testing from within my own network. I luckily decided to use my phone and hit it from outside my network. The port forwarding worked when I did that. Doing a little searching on goog

I'm having the same issue. Were you able to resolve? thanks Rob

Numerous emails & conversations on implementing the 50% cost reduction (2.6.17), and credit on billing overages for 10 months now. Much talk bit no action. On 10/3, finally got the +50mbs bump in the BSOA but bill went up another $90/mth. Held hostage, help?

We posted this before but somehow the thread is marked as resolve. We have more bounces from customers, and a quick check at mxtoolbox shows Comcast IP is currently blacklisted: http://mxtoolbox.com/SuperTool.aspx?action=blacklist%3a76.96.107.73&run=toolpage Apparently, these two servers are fairly

Hello Comcast Business! I currently have a ticket open for setting up a PTR Record. I'm sort of in a pinch and could use it as soon as possible, they said it could be up to 48 hours which has me nervous. The ticket # is CR392956578. If you could help expedite it that'd be great! Thanks, Ryan

Hi, I'm trying to set up an HP laserjet on the comcast business LAN. The printer was setup for IP printing on my old network but has never been able to receive an IP on the new LAN. No link lights and the gateway doesn't show it as active. The cabling is fine as I tested that with my laptop and the

I have had more outages than I can remember so I've started tracking them with UptimeRobot (https://status.chrisshort.net/788638365). It shows every outage I've had since shortly after the outages began. I've had three different techs come and clear the house of any possible issues and have replaced

I am unable to login to the Comcast gateway to check settings; I am using the default user ID of cusadmin. I am pretty sure that I changed the password after installation, but the password is not working. Am I able to do a reset to factory settings, or is there a way that the password can be changed

Tried a reset, but the default cusadmin:highspeed isn't working. Please reset to default thanks!

I was attempting to do some port forwarding with my comcast gateway. After I added a port forw, it kicked me out and now it doesn't recognize the ip address (neither in ie or chrome) so that I can log back in and obviously undo the port forwarding that jammed it up. I was port forwarding port 80-80

I recently got Comcast Business Service and everything was working fine. Since October 12 morning my upload speed has gone from 15mbit/s (+overprovision) to somehwere between 1-5mbit/s. Destination does not matter (East Coast, West Coast, Europe etc...) I noticed someone was working on the plant eit

I only have business class internet and purchased my own modem in accordance to http://mydeviceinfo.comcast.net/ . I purchased the Cisco DPC3008 The lady told me that she couldn't hook it up as they only allow customers to purchase Motorola's. That Comcast page has several different models listed fo

How do I update the firmware on my SBG6580 according to what I read only the cable provider can update the modem. http://arris.force.com/consumers/articles/General_FAQs/Upgrading-Firmware-on-Cable-Devices However when I called comcast support they said they dont do that the modem company does that.