I have a program that takes a 100+ page PDF file and sends 100+ emails to various recipients, each of whom receives a different page of the PDF as an attachment. Each week, a dozen or more recipients don't get the email--it's not always the same recipient, nothing bounces back, and there are nothing

The 'highspeed' password does not work when trying to log into the admin tool login. I need a reset please.

I need to get my Security PIN. When I hit the "reset security PIN" link in the portal, it says that it cannot send the PIN to me at this time. How do I get my PIN? Thank you.

Seen few people have problems and I have been trying to make it work. So when I started my service with comcast 2008 they assigned "advernets.comcastbiz.net" as my primary user domain. I added advernets.com a few years back. I recently been trying to make some changes in my account but getting error

If someone calls it goes to reception just fine, but if someone tries to call reception from their extention it goes straight to voicemail. It is not on DND or anything else that I can tell. It started a couple weeks ago. Any suggestions would be appreciated!!

I need help fixing a solution for our business. Our email address is WAY too long. We are trying to get it out in advertising but it is difficult squeezing all the letters in because it is so long. I contacted Customer Service about this and they suggested that I Register for a Vanity Domain that we

The original topic is locked - the last update was on May 29th. This past week, there were reports that the VPNFilter Malware is worse than originally reported. I understand that I'm supposed to provide my own routers, switches, firewalls, etc because the firewall on the Cisco 3941B has some some ba

Can someone tell me if I should still be able to login to an smc3g moem if it has been put in bridge mode. Our network has been acting flaky lately and I wanted to atake a look at any settings in the modem. I try going to 10.1.10.1 but only get timeouts. Can the modem be reset from comcast to see if

Hello, I'd like to update our rDNS records. Is there an online form to fill out or do I have to call support? Thank you! Chris

I have a Comcast Business Gateway which was incorrectly setup for the assigned static IP I have from comcast. If I login via the cusadmin login at 10.1.10.1. I can see 'Gateway Summary' -> 'Network' -> 'Static IP Block' that it is '---.---.---.---/--' I believe this should have a valid setting to ge

My email is only allowing me to attach a file as large as a 7 page PDF file. How can I attach larger files to my email?

Recently the modem provided for the beta started performing really poorly. Who can I contact for immediate assistance? My download speeds are in the 1 meg zone and I need the issue resolved ASAP. Calling tech support leaves me with a bunch of clueless people who are unaware of the IPV6 test program.

I'm on a 50/10 connection with a SMCD3G-CCR gateway. Lately the SIP call quality has been horrible. I spent an hour on the phone this morning with my SIP trunk provider (Digium) and after troubleshooting they said the problem was most likely on Comcast's side. Digium said I should ask if Comcast was

When receptionist tries to transfer calls or call extentions to any of us, she gets put directly into our voicemails. Also, our DND switch (on/off) does not work.

We have five IP's we use to host around 30 domains, mostly our own and a few for clients (ski club, local restaurant, etc..) Many have their own email addresses (we use hmail server), although we limit email for clients to incoming only (we don't want to risk spamming, etc.) We do have outgoing emai

Hello, I am trying to downgrade my webhosting plan so I'm following this guide: http://businesshelp.comcast.com/help-and-support/email/register-vanity-domain/ but before I can do that it said I needed to register a domain. So, I registered a domain yesterday and there was a success message saying to

I need reverse dns entries for some of my servers. thx!

Last month we were having intermittent outages, we called tech support. They were not able to assist over the phone. They sent a tech. He was here for several hours. He claimed he could find nothing wrong with the comcast equipment but the problem resolved while he was here and has not returned. We

For the past two years, I've been quite impressed in the efficiency of the SPAM filters in place. I'd only see 4 or 5 per day leak through. Over the past week or two, I've seen this number jump to 20 or 30 per day. Have there been some system level changes that could have cause this? Is anyone else

Hello, can you please reset the password on our gateway for user cusadmin?