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New Contributor
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2 Messages
Thursday, April 20th, 2023 7:26 PM
Email shows as being sent but not being received by recipients
Email shows as being sent but not being received by recipients
my emails are not being received by the recipients. Can you please help me with this, this is a business account
Question
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Updated
2 years ago
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Accepted Solution
CC_Cassandra
Contributor
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19 Messages
2 years ago
Hi @user_40b77d, thank you for visiting us on the Business Forums for assistance. Our team would be happy to help with checking into this email issue further. Can you please send us a direct message with your full name, business name, full address, and phone number?
• Click "Sign In" if necessary
• Click the "Direct Message" icon in the top right corner
• Click the "New message" (pencil and paper) icon
• The "To:" line prompts you to "Type the name of a person". Instead, type "Comcast Business" there
• - As you are typing a drop-down list appears. Select "Comcast Business" from that list
• - An "Comcast Business" graphic replaces the "To:" line
• Type your message in the text area near the bottom of the window
• Press Enter to send it
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user_40b77d
New Contributor
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2 Messages
2 years ago
no one is responding to my direct message
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