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TJC's profile

Visitor

 • 

4 Messages

Monday, July 13th, 2015 11:00 PM

Where is my refund?

To whom it may concern,

 

I moved to a new location and cancelled the Internet service in my previous location. I wonder when I will get my refund and I hope my refund won't send to my previous location because I didn't live there anymore.

 

Thanks,

Accepted Solution

Advocate

 • 

1.4K Messages

9 years ago

Hello TJC and welcome,

 

As long as you forwarded your US Mail from your old location to your new location, your refund is usually sent out 30 to 60 days after the account has been disconnected and all equipment has been returned.

 

Hope this helps you out.