Our business has resident managers that manage the self storage facility. We are trying to get them Xfinity tv service but Comcast Business tells us to check with Xfinity Residential and Xfinity Residential tells us it is a business address and cannot service us. Tried calling both sides, emailing,

Every night at about 21:08 I lose all internet for about 5 minutes. the reccurring theme in the logs is below. 017/12/25 23:10:34 Notice [Dhcpc][850]: wan0 T1 Expired, Enter Renew State 2017/12/25 22:10:33 Notice [Dhcpc][850]: wan0 T1 Expired, Enter Renew State 2017/12/25 21:11:33 Notice [Dhcpc][150

We have a 3 line system with voice mail on the primary line only. One line is a dedicated fax line(Line 3) and the other two are the primary line(Line 1) and a backup line(Line 2). Line 2's phone number is not published What I would like to system to do is: Line 1 Ring no answer-go to Voice Mail Lin

We're getting 6 or more calls a day from different phone numbers in various parts of the country. There are a few versions of the message, but they all claim to be some division of Google attempting to update business or map information. I confirmed with Google that they do not contact customers thi

How do I open a trouble ticket to report only getting 60-80mbps on our 100 mbps account?

Im not sure if this has been talked about before. Regardless of what I try, I cannot connect to any XFinity WiFi hotspots using my business class login information. Anyone else have this problem?

The Comcast Business voice msg system sould really stand some improvements. With the Infinity system, from the Web or from the app I could see transcripts and forward them to people With Comcast Business Web page, I can see hear the voice msg, but can not see it for forward it to anyone. All I can d

I disconnected Internet service in August and was told and I am continuing to be told the account is closed. However, I continue to receive invoices. How do I contact someone in billing that can stop the invoices for a closed account?

Since yesterday 2pm - have not been able to make or recieve calls - phone rings but caller cannot hear me and I cannot hear them. When making a call - same issue. We have 5 lines - none working.

Hoping someone can help. Recently had my modem replaced (one of the ETH ports died) with the "new model". I am finding that every day to day-and-a-half, the modem stops passing all WiFi traffic and shortly thereafter, all LAN traffic except through LAN Ethernet Port 1. Once it stops passing traffic,

Lately I have been having trouble logging in to the new Digital Voice web page (https://businessvoice.comcast.net/). When the new page forst launched, I was able to log in with my phone number and voicemail PIN. Now, I just keep getting stuck in a loop asking me for my login info. I tried logging in

I need assistance logging into the business gateway -- the default highspeed is not working when I use cusadmin as the User ID

New Customer. I have Comcast Business App installed on my iPhone. Everytime that I log into my VM from my Polycom desk phone to listen/delete voicemail, I get a notification on my cell through the App that I have new voicemail. Is tehre anyway to stop this?

I have had my same Business class line at 50/10 for well over 4 years now and several price increases. Its really about time Comcast offered a bit of a speed increase on the business class lines.

We have recently set up the My Phone app for our employees so that they can receive calls in their home offices. However, we would like to be able to transfer calls directly to another team member's phone number when we answer the phone and it is for them vs. having to take down the information, con