The Comcast Business voice msg system sould really stand some improvements. With the Infinity system, from the Web or from the app I could see transcripts and forward them to people With Comcast Business Web page, I can see hear the voice msg, but can not see it for forward it to anyone. All I can d

I recently took over the business and they had comcast business account. I was trying to open up my account with comcast but i was told that I can not keep the phone number that the previous account has (the previous account is still active). I was told by the comcast customer care that I can open u

I have had nothing but issues with my modem since i had my service installed back in May. I have had the modem swapped out and that did not resolve the issue. Now I am being told my disconnection request won't go into effect until November and I am being told also that I have to pay $1764 ETF becaus

My migration date was September 28th. After having email issues I contacted the Cloud Solutions support and was told that my migration never completed and I had to be sent new DNS settings to change to make the migration complete. That was October 24th. Since then I've been on the phone with Comcast

This website is so difficult to find anything. I am looking for directions/instructions on how to foward my office phone to my cell phone from my home. Any help is greatly appreciated

Hoping someone can help. Recently had my modem replaced (one of the ETH ports died) with the "new model". I am finding that every day to day-and-a-half, the modem stops passing all WiFi traffic and shortly thereafter, all LAN traffic except through LAN Ethernet Port 1. Once it stops passing traffic,

We have a 3 line system with voice mail on the primary line only. One line is a dedicated fax line(Line 3) and the other two are the primary line(Line 1) and a backup line(Line 2). Line 2's phone number is not published What I would like to system to do is: Line 1 Ring no answer-go to Voice Mail Lin

I was able to log in to Xfinity Hot Spot but was asked to pay for On Demand or use 1 hour complimentary only. It recognized my business correctly as Effective Empowering Leaders

Due to COVID-19, trying to setup customer to access their corporate network via VPN from home. This person is an Xfinity home customer. The business is a Comcast Business customer with static IP. While at home, cannot access via VPN, HTTPS or ping/ICMP the IP address of the VPN device at their offic

I disconnected Internet service in August and was told and I am continuing to be told the account is closed. However, I continue to receive invoices. How do I contact someone in billing that can stop the invoices for a closed account?

Lately I have been having trouble logging in to the new Digital Voice web page (https://businessvoice.comcast.net/). When the new page forst launched, I was able to log in with my phone number and voicemail PIN. Now, I just keep getting stuck in a loop asking me for my login info. I tried logging in

Since yesterday 2pm - have not been able to make or recieve calls - phone rings but caller cannot hear me and I cannot hear them. When making a call - same issue. We have 5 lines - none working.

I need assistance logging into the business gateway -- the default highspeed is not working when I use cusadmin as the User ID

I have tried twice to add a user to our account to act as a Billing Manager. I enter all of the appropriate information and get to the final "Submit" page; then when I tried to submit, it gives me an error that something is not right but it doesn't show or tell me exactly WHAT is wrong... Has anyone

New Customer. I have Comcast Business App installed on my iPhone. Everytime that I log into my VM from my Polycom desk phone to listen/delete voicemail, I get a notification on my cell through the App that I have new voicemail. Is tehre anyway to stop this?

We have recently set up the My Phone app for our employees so that they can receive calls in their home offices. However, we would like to be able to transfer calls directly to another team member's phone number when we answer the phone and it is for them vs. having to take down the information, con

I have had my same Business class line at 50/10 for well over 4 years now and several price increases. Its really about time Comcast offered a bit of a speed increase on the business class lines.