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BullyBee

Visitor

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2 Messages

Saturday, November 25th, 2017 4:00 PM

How long does an business class bandwidth upgrade take?

I called in to upgrade service on 11-22.  I think the change was under service request CR746426631 but I can't figure out where I can view my service requests.  I got an email yesterday saying that the work was complete but still no change in speed.  Xfinity speed test is showing 42/9.  The upgrade was supposed to be 150/20 (I think)

 

Thanks

Question

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Updated 

7 years ago

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user_Phil

Advocate

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1.1K Messages

7 years ago

Hi BullyBee and welcome to the business forums.

 

I would like to look into your internet services. Please private message me your full name, the full address and the phone number associated with the account.

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