I purchased my cisco linksys DPC3008 MODEM from Amazon in 2014. I switched from residential to business. From the 1st day the comcast tech told me that Comcast had my modem as a leased modem. He called and tried to fix the issue but said I would need to provide proof that the modem is my modem. I pr

I'm trying to set up an Algo 8180, the ringer works, but I can't figure out how to page to it.

My connection has been rock solid at roughly 150mbps down and 20mbps up until this week. Since October 2, my download speed will randomly drop down to under 1mbps for hours at a time-- up to 18 hours. My upload speed will drop to 5 or 10 mbps, but it's consistently higher than my download speeds dur

Hello All, I am no longer able to send email from my internal machines through the SMTP gateway. When attempting a send I'm getting the following error: On a windows box: Error with connecting server;Server says: 554 comomta-po-02v.sys.comcast.net bizsmtp ESMTP server not available On a linux box us

I've been tracking an issue while we've had some unusually warm weather in this area and comcast business modem & voice resetting simultaneously. (This isn't really a truck roll moment, it's more of a "hey are you guys aware of this" thing) If the temperature in this area (zip 98055) goes above 80F,

Our location recently got an automatic upgrade of our upload bandwidth and speed as the "next gen" project rolled out in our location. We have the standard plan with 100 Mbps down so we enjoyed the bump from 25 Mbps upload to 100 Mbps upload. Then we got and installed a modem on the list of compatib

I need to point out the irony of “Comcast Business” (the name of your division) offering a TV service in the “business” package that is so anemic in its channel offering that there is no “business” channel available! I have to pay more for a “business” channel with the standard “business” package fr

My issues started just yesterday morning after receiving the email that we were being upgraded to 2010. I can sign into MyAccount, I can get my email on phones and I can get my webmail. I CANNOT get it through Outlook. After much forum reading I have upgraded my MX records and the CNAME records and

Our beloved Ubiquiti wifi router seems to have died overnight, leaving us to start using the 2.4 and 5 GHz wifi built into the Comcast Business box installed in February. 5.0 GHz works perfectly, but we have some older devices that need the 2.4 GHz. All such devices will connect to that wifi, but no

I'm helping set up a small business office in metro Atlanta, they're provisioned with a Comcast Cisco DPC3941B and a 5-block of static IPv4's. We're consistently measuring 115+ Mbps downstream in their location - smokin' fast, very sweet. We plan to have the Comcast BWG set up in Bridge Mode, direct

Hello, I'm recently retired, and no longer need Comcast Business service. I would like to explore transferring to residential Internet and Voice service. Is there a Comcast specialist who can help me with the process? thank you

We are getting a constant barrage of robocalls. There are about 5 versions, most from the same system. They vary caller ID all over the US. One variant uses the local area-code and prefix. They are disruptive, time-consuming and at the very least - irritating. The technology can be made to stop them

Well, that was completely useless as a solution. For years, I've had Comcast Business Class phone and internet. Now, today, I find that I can no longer login to the phone section where I could actually manage blocked numbers. The old site is here: https://web02.wdv.comcast.net/Login/

Please add the following PTR record to my DNS.

Hello. Our EDI (not regular Comcast Business) currently has /24 static IPv4 addresses but needs IPv6 addresses also. How can we get them? Regards,

I have tried recently to sign up for Bussiness Internet. I originally had signed up both Internet and Voice, as they said it was avialable in my area around the 1st of the month. I noted I need service up by the 17th since we started this. That order was rejected stating they cannot offer voice in m

I am trying to setup a web server running behind a comcast modem. We can access it from outside our office network. But, if we try to access it using global ip from local area network, it does not work. I guess loopback occurs and we cannot see it. We can access it using local ip instead of global i

Each time I get a voicemail and I clear it, the indicator dial tone still tells me I have a message. I shouldn't have to write in each time I need the indicator tone cleared. I don't have a voicemail right now and it's still beeping as if I do. This is incredibly irksome.

My line is experiencing intermitent packet loss and service speed drops. There is no rhyme or reason to them. I can run two tests in a row and the first is fine then the second says I'd be doing better using a campfire and a wet blanket for my communications needs. I work from home - because of inst

I am thinking of getting Comcast voice service for my business. I have a Tmobile cellphone number that is one of the lines in my Tmobile plan package. Is it possible to port this cellphone number to a Comcast landline for my business? If so, what steps do I need to take to make this happen? I do not