I want to offer my customers free wifi.  The xFinity product does not offer free unlimited access.  It gives them a few  free sessions then wants to charge them, arghhhhhh.

I need to request an rDNS change.  Thank you.

I have tried calling the helpline number several times and nobody picks up. I have an account I am locked out of due to the migration. Could someone assist me please.

Hi, we have massive problems connecting to a server in CN. We see a packet loss of > 50% and very high latency which is unusual.  When we use a connection/server outside the Comcast Network we don't have this issues. Please advise. Best regards

I just attempted to retrieve messages for the first time.  I entered *99, got the system which told me I had 8 messages.  It said to play messages enter "1" which I did.  It did not recognize any entry and continued offered options until it had me enter the phone number associated with the account.

Hi, I have set up a shared folder in 1 computer connected to the WiFi and I need give access to this folder to our accounting guy. I configured port forwarding but I am not getting access to the folder. Port forwarding is working; I have watch my security cameras in the office from a phone app every

For over a week now, we are experiencing frequent connectivity drops that typically last for a few minutes.

We are trying to block an annoying telemarker who keeps calling. We set up Call Rejection Selective on the office administrator's extension and direct number.  It works if the person's direct number is dialed.  However, that direct number is not used.  Rather, the main number is dialled and it goes

I want to look at the business plans for internet click on link below goes to a webpage that does not have details of the plans or pricing ?

Can anyone please put my modem in 'True bridge mode?' I have called Comcast SEVEN times so far and still no luck. I'm hoping this channel will be easier, quicker, and less frustrating. I'd like my comcast modem in 'True Bridge Mode' not just pass through mode.  I have a dynamic IP address. Like othe

I just had cable installed at my business yesterday 1/15/19. Is it reasonable to ask comcast to install a shroud or raceway to cover the stuff poking out of the ground and the wire entry point? A piece of 3-inch raceway and a few masonery screws should be all thats needed. This is not the best neigh

I just called support to find out when I'd be able to get an IPv6 allocation on my existing Comcast Business service since the trial is now closed.  I was informed that Comcast would not issue IPv6 addresses until all IPv4 addresses were allocated and then they'd switch. Except, of course, I (and I'

I am not able to access our website from our office. I first contacted our website host provider thinking that our site was down. This was one week ago today. They said that they were able to access it and everything looked fine. They took me through a bunch of steps, clear out history and the brows

How do I either delete or reset user accounts? I'm trying to remove old employess

I'm currently pulling an IPv4 public IP yet my modem is showing "Modem's IP Mode IPv6 Only". What do I need to to do pull an IPv6 IP for my router?

Is there somewhere that I can file a complaint?

Hello, My company is haivng email sent through our static Comcast IP rejected from several spam blockers for the reason "554-bad dns ptr resource record".  What do I need to do to resolve this issue?  Thanks,Robert HarroldCastle Creations Inc.

Can you please email me a copy of my contract. ASAP. Thanks!

I recently had a business install from comcast.  I purchased 5 static IP addresses.  The router came preconfigured to do routing to a private 10.1.10.x network using dhcp. That works fine.  Can I also use the 5 provided static public IP addresses (something like 98.234.x.x) that I purchased without