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How do I send a private message?
can you tell me how I can send you a private message? Thanks!
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Customer Service
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rDNS request
I need to request a rdns change. Thanks!
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Domain Names/Static IP
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Not able to setup email forwarding
I've tried to setup email forwarding for the last few days. Every single time I tried I got this error message: Any idea why? Thanks!
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Connectivity
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setup business tv with cisco RNG100 box?
We have never been able to get the business tv setup and I am trying to do this again by using cable in from the wall to the RNG100 box and cable out from the RNG100 to the tv. Pease let me know if this approach should be working or if I must use a/v cables from the RNG100 to the tv? Thank you.
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TV
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Account / static IP / Reverse DNS
Greetings Brand new comcast customer as of a few days ago, the company I work for setup and has all the Internet purchased at the new office location. I am unable to determine if the internet service has a static IP assigned or if it is dynamic. At the same time if the Service includes a Static IP
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Domain Names/Static IP
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I want to buy some extra services from you - spend some wonga - why is it so hard?
No details of internet pricing on your business website or you have to really seek it out if its even there. Contact customer service from within my account. First question is how many people at my site. Why can't you just tell me what plans you have and what prices they are?
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Customer Service
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Refund and a Request for Damages
Hello all, I hope this messages finds everyone well.In 2014 I had a total of 9 months of down time. I am making another complaint regarding the billing process of Comcast. Because, of Comcast/Xfinity insistance on leaving everything in the hands of a computer, including decision making.It has caus
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Customer Service
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Does Comcast Offer a Wireless backup connection through current router
Does Comcast Offer a Wireless backup connection through current router like a wireless card (USB) that could be connected to the router, that would switch on if internet through Co-Ax is down? (Maybe it could connect to internet through a Comcast HOTSPOT or something) - I have a store location that
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Connectivity
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PTR request
Sent a private message to Comcast-Jon today for a PTR update request.How long does this normally take to process? Charlie
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Domain Names/Static IP
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Auth problems to SMTP relay
The last time I was a Comcast Business customer, they gave me a default email address at comcastbiz.net associated with the account. That was my Comcast portal login, and I was able to use that email and password to send mail through the SMTP relay. Now I'm a Comcast customer again, and this time t
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Connectivity
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I keep getting activation emails
How do I stop this from happening?
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Customer Service
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Domain Name Provisioning delay
My office has been without email for several weeks. We were assured that once our Comcast was installed that pointing the email would be easy.... My tech spent over 4 hours working on the issue yesterday just to be told it would be a 24 hour wait until the domain would be available. The 24 hours i
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Domain Names/Static IP
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Charged for disconnected services, where to return equipment?
Hello,I keep running into dead ends while trying to resolve why we get billed for services at a location we haven't been at for 5 months. In June our small business moved across town and internet was transferred to our new location. Although we moved service has continued to be billed to our company
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Customer Service
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WORST UPLOAD SPEEDS EVER - GOING ON FOR OVER 1 MONTH !!!! NOT EVEN AT&T ADSL IS THIS SLOW !!!
THE UPLOAD SPEEDS I AM GETTING ARE IN AVERAGE 1MBPS !!!!!! THEY SHOULD BE OVER 25-30 MBPS !!!!
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Connectivity
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"business" tv
I need to point out the irony of “Comcast Business” (the name of your division) offering a TV service in the “business” package that is so anemic in its channel offering that there is no “business” channel available! I have to pay more for a “business” channel with the standard “business” package f
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TV
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I need an RDNS setup - how do I get that done for my Comcast IP?
I see lots of questions, and usually forum admins answer with a request for a direct submission, so I'm hoping that one is online and can help. Thanks
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Domain Names/Static IP
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New BVE Customer - User shows as Pending
I have one employee that shows as Pending. SHe has activated her account and logged into it. Any way to fix this?
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Business VoiceEdge ®
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PTR request
Can someone send me a message, not sure I'll get a notification via e-mail here.
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Domain Names/Static IP
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Stuck on verify domain owndership
Verify domain ownershipCome back to your Comcast Business online accountGo to Manage Websites Find the domain with the pending transferSelect "Verify domain ownership" Steps one and two have been completed. Now waiting on step 3 and have no idea how to get this to go thru.
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Domain Names/Static IP
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Weird Connectivity Problems
I have a CG3000DCR gateway and a /29 block of IP addresses. I have several pieces of equipment that require static IPs including two routers. Assigning my routers two different IPs in my block and assigning the correct gateway, I am able to ping and connect to the router from the outside WAN. I ca
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Connectivity