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Managing Voice Services in the Voice Portal (Answered)
Introduction You can manage messages, greetings, announcements, and more using the Voice Portal. Check out the Voice Portal User Guide for assistance using the Voice Portal. One Inbox For Everything Comcast Business Cloud Unified Communication incorporates the key aspects of Unified Messaging by int
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Voice
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Comcast Business TV - How it Works (Answered)
Introduction Comcast Business is committed to bringing you the best in entertainment. When you’re enjoying the X1 for Business experience with our voice remote and easy to navigate screen guide, we’re proud to keep you connected to the leading entertainment options at a great price. Comcast works wi
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TV
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Troubleshoot your Business TV service (Answered)
Introduction If you are having problems with your TV service, double-checking the settings, equipment, and connections could help solve them. For specific ways to troubleshoot some common problems, read on. If none of the below suggestions help, please call us at (800) 391-3000. General tips Some TV
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TV
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Event Pay Per View for Business customers (Answered)
Introduction Pay Per View (PPV) is a programming option that allows you to broadcast special events in your business. These are one-time events available for purchase on a specific date and time. Order a Pay Per View Event To order a World Wrestling Entertainment (WWE) or special concert Pay Per Vie
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TV
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Why Small Businesses Should Provide Free WiFi to Customers (Answered)
As a small business owner, you are focused on providing the best products and experiences for your customers. Whether you provide products or services, great customer experience is what will turn first-time customers into loyal customers. For every business, this means different things. However, to
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Internet
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Activate Readable Voicemail and Voicemail to Email Notifications for Business Voice or VoiceEdge Select (Answered)
Introduction Business Voice and VoiceEdge Select customers can elect to receive voicemail transcripts as well as voicemail files via email. The Readable Voicemail feature converts your voicemail to text using automated speech recognition. This feature is particularly helpful for those customers who
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Voice
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Use approved third-party equipment for Business Internet (Answered)
Introduction Find out more about buying and using your own internet equipment (cable modem / gateway) instead of leasing a Comcast Business Gateway. Before making the decision to use your own equipment, find out what a Comcast Business Gateway has to offer, including coverage, features, speed and ex
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Internet
Can't make call
I can't make call. It is not ringing even if my vpn is on or off. I'm using MacOs and I tried deleting the app and reinstall. Still nothing happens.
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Business VoiceEdge ®
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only phone does not work
San Francisco business user, internet works however phone is is dead keep answering the calls through my cell phone! Anyone with same problems?
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Connectivity
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True Bridge Mode, Dynamic IP
As with so many other users, I would also like to have my CG3000DCR modem placed in True Bridge mode. Comcast customer support was unable to help me. I do not have a static IP and don't plan to ever get one. I sent a private message to Comcast_John with my account information. Thank you...
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Equipment
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UNBELIEVABLY BAD PHONE CUSTOMER SERVICE BY COMPUTER VOICE LADY!!!!!
We have NO WORKING PHONE LINES and I have to use my own cell minutes to call you and you have the audacity to keep asking me 'sales and marketing questions' while I am trying to run a business!!! Puleeeeese.
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Connectivity
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Internet out, again!
We run a business from home, and we pay up big time for business internet to make sure we get business class service. It is unacceptable that there are outages that last this long. Invest in redundant systems, we're paying for it already!
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Connectivity
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CG3000DCR - change config to block certain downstream channels?
I have a weird issue - I'm on a 25/8 plan, and normally get a steady 30/8. But about 25% of the time my performance crashes down to 1 or 2 Mbps if I'm lucky (sometimes 400Kb/sec or so!). After two site visits not really resolving the issue (including a swap out of an SMC modem), I think I've finally
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Equipment
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Business Gateway Password Reset
Hi, could somebody please reset the username/password to our business gateway? I've tried the cusadmin/highspeed combo and it's not working. Thanks!
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Equipment
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Another reset request
As is common, I've tried logging in to our SMC with the default user and password, with reapeated failure messages. Requesting a reset to the default user and password. Thanks.
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Equipment
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Reverse DNS request for my static IP's
Hi, Im not sure if I am sending this to the correct group/location? Who would I speak to about getting PTR Records setup for my static IP's /29 ? Thanks, Metorra
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Domain Names/Static IP
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Google Refusing Email due to PTR Record
Google GMail is refusing my email, evidently because while my domain resolves to the correct static IP address, Comcast DNS servers are still resolving the PTR requests to the default standard comcast DNS name. Who do I contact about getting that record removed from Comcast's DNS servers? Yes, I alr
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Domain Names/Static IP
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Unable to Port Forward
When I try to go to the port forward session, it stays loading (seemingly forever) Does anyone know why and how i can get back to the portforwarding page?
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Connectivity
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Lost my static ip after modem reset
I lost my static ip address after resetting my modem. How do I get it back? Thanks!
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Equipment
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Need Router Login and Password Reset
Hello, I need the login and password reset on my router. Thanks.
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Equipment