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Will we get the free speed doubles that residential users are getting?
http://forums.comcast.com/t5/Basic-Internet-Connectivity-And/New-Comcast-internet-speeds/td-p/1591497 Residential users are getting free bumps from 25 to 50/10! Will us business class users on what used to be 22/5 and now is like 28/8 get an increase as well or do we get the shaft?
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Connectivity
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Separate sub-forum for the Comcast Biz IPv6 trial?
Can any of the moderators here create a separate sub-forum for folks in the IPv6 trial? Seems silly to have all our discussions in the "Connectivity" sub-forum. 🙂
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IPV6
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PTR record for outbound email
We need a valid PTR record for an address hosting a mail server we use for sending email alerts. Due to infrastructure and client restrictions, we must use this external server for outbound email alerts initiated by our SIEM product. Where should I direct this request?
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Domain Names/Static IP
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Where is Selective Call Rejection?
Went to block a number today on our Business Voice Portal, and I can't find the Selective Call Rejection option I've used so many times in the past. Has it moved and I'm overlooking it, or is it gone?
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Business Voice
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Outlook log on info no longer recognized by server
All my employees can no longer access the exchange server through comcast from their personal computers. All of us can access the internet, and the internet version of Outlook through the comcast portal. All of us can retrieve e-mail through home computers and hand-helds through the comcast portal.
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Connectivity
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Upstream speed extremely slow
I'm experiencing extremely slow upstream speed from my local server (using Comcast business class internet) to server in either Montreal, Canada or Terre Haute, Indiana. Upstream speed is only around 50KBps-70KBps. My upstream bandwidth supposed to be 7Mbps. 1. It connects to comcast business gatewa
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Connectivity
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PTR request
Can someone send me a message, not sure I'll get a notification via e-mail here.
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Domain Names/Static IP
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IPv6 Configuration with single static IPv4 address or dynamic IPv4 address
What IPv6 configuration does Comcast currently offer if you are using a single static IPv4 address, or a dynamic IPv4 address. Currently, I do have a static IPv4 /29 (5 IP addresses), and I am getting a /56 to the modem (/59 to my firewall from the modem) in IPv6. Thinking about saving some money, b
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IPV6
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Should I use auto MDI-X for our router?
We have just got a new ethernet private line and I wonder if we shoud use auto MDI-X between Comcast's terminal device (Ciena 3916) and our router (HP MSR3044). In some cases, auto media selection seems to cause unstable link or burst errors. Therefore, using static 1000base TX Full seems to be bett
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Connectivity
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2 voicemail lines?
We have 4 lines, but only 2 are set up to go to voicemail if unanswered. When "line 1" is in use, the call will roll over to "line 2". On our prior system, messages left on either line could be retrieved on "line 1". But, when a call rolls to "line 2" and the caller leaves a message, we have to acce
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Business Voice
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Re: Business Contract Renewal
Hello, Our contract has been over but we still have Comcast. We would like to know what kind of offers you have for 2 year contract renewals on our account?
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Customer Service
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Can't find certain settings in router
We have a Technicolor CGA4131COM as our router and I cannot find the MTU settings anywhere. Any help would be appriciated.
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Equipment
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Sb6183 activation issues
I installed a new sb6183 yesterday and had my static ip removed so it would work. Modem appears connected and active, but when i try to connect any device i sm still redirected to the comcast device activation page. Any suggestions? Is it possible there is more comcast configuration needed, or do i
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Equipment
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PTR record
I would like some PTR records changed for my /29. How is that accomplished? Can I open a ticket somewhere?
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Domain Names/Static IP
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Trace Route timing out at twtelecom.net??
Hey guys, We're experiencing problems contacting our email server (dreamhost.com). We contacted the webhost, and they asked us to do a trace route. Turns out something is happening at twtelecom.net, and asked us to contact our ISP. We're currently running Comcast Business 50. Can anyone help? Thanks
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Connectivity
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rDNS for exchange email
Who do I contact to have a request to setup rDNS to my exchange server? Thanks
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Domain Names/Static IP
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need router username and password reset
I need my router login credentials reset to the defaults. Cannot remember the ones I previously created. Please reply soon. Thank you.
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Equipment
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Static IPs disappear from outside gateway
Hello, I recently switched to a block of 5 static IPs. I have one major issue: Anywhere from 15 minutes to one hour, the statics assigned to individual servers become inaccessible from outside the gateway. Behind the gateway, everything is fine. The servers are still able to access Internet resource
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Domain Names/Static IP
