I have had Business Class connected to my Business for several years now. No one ever told me it included any TV service! When I was installed, installer only hooked up internet modem and didn't even mention ANYTHING about Business TV!!! Now that I have been paying for it for quite some time, and no

I just called support to find out when I'd be able to get an IPv6 allocation on my existing Comcast Business service since the trial is now closed.  I was informed that Comcast would not issue IPv6 addresses until all IPv4 addresses were allocated and then they'd switch. Except, of course, I (and I'

As a "Business Class" customer I would never think that I could be sititng on hold for 46 minutes now (and counting) without even talking to a live person. This is amazingly bad. I have 4 other ISP's at our other locations and they will answer within 5 minuntes.. Amanzing  ..and now they hang up on

I realize this may not be the correct forum for this, but it does relate to domain names and ip addresses. I have a customer who uses comcast  exchange servers for her business email. Since October she has experienced trouble sending email to some of her customers. I was asked to look into the probl

Comcast delivered a new Cisco DPC3941B today. It worked OK for IPv4. I had to poke the interface and reboot it a few times in order to get IPv6 addresses to assign to the LAN. There was something screwed up with the IPv6 DNS information to start with. Then I disabled DHCPv6 because autoconfiguration

Would like to request the DNS PTR record for our fix IP? Any one can help? So that I can sent the info separalyThank you!

Can anyone please put my modem in 'True bridge mode?' I have called Comcast SEVEN times so far and still no luck. I'm hoping this channel will be easier, quicker, and less frustrating. I'd like my comcast modem in 'True Bridge Mode' not just pass through mode.  I have a dynamic IP address. Like othe

It would appears servers changed withot notification to w14d.comcast.net. Trying to reconfigure outlook mac and ms clients. but autodiscover still going to hmc1.comcast.net. Even doing manual overrides ro point to server is not always working. We can access OWA vis new URL I can see the changes in o

Seeing as there doesn't seem to be actual ticketing system for this 'business class' service I'm posting here.   I'm in San Francisco (Diamond Heights) and for the last 6 weeks or so my Cable Internet service has had intermittent connectivity issues that have been maddening to troubleshoot.   Its on

My Comcast Digital Adapter Remote (DTA) went bad. I have 2 units so I was able to test with the remote to the second unit and channels turn fine. Changed batteries and everything on first remote and only the change volume, power on/off will work to control the tv but it will not change the channel o

I just got my buisness class internet setup, However I need to access my modem via 10.1.10.1/ however I was given no username and password for this, and it does not seem to be the one to login to the comcast buisness site. Any help would be great!

What is the cost for 1 static IP on a Business account?

Hello, I've been searching around and I see that Comcast will setup a PTR record upon request. However, I can't seem to find the appropriate method of contact. I have simply one record that I would like to get setup. I've seen a few posts mentioning the wonderful @Comcast_John, so I'm hoping him or

Since there doesn't seem to be any way to find a support email address on the website, I'll post here... I need to setup a PTR to support email.

I opened a ticket on 28-June to go from the wimpy 2GB mailbox to the 25GB touted in the account pages. It's been over 11 days, and I still don't think it's been done (1st tier support said today THursday would be the day it would get finished by).Is there anyone who can look at this account (martina

I inadvertently set up 2 online management accounts, and need to consolidate to one login for all my business accounts.  To do so, I need to unlink an account from login A, so I can re-link it under login B.  But the "Unlink" option is not there under login A.  How do I go about doing this so I have

Hello,   For some reason our business line is not accepting calls.  I can call out from the office but calls are not coming in. Please check the status of our phone line.    The office number is 954-424-6223 for account xxxxxxxxxxxxx.  Thank you!

We just set up the account and I created the greeting.  Customers are calling and saying there is no time to leave a message. What can we do?

Anyone know how to get a copy of my contract?  I forgot to save off the copy from DocuSign before they expired the document. I want to undertand my contract end date and termination information if I decided to move. thanksmatt

I registered a new domain last week as part of my free domain with comcast business. I got the confirmation that everything was ok. I still cannot see the domain on my control panel and I cannot get anyone on the phone to help. Keep getting the runaround that no one has access to tier 2 level suppor