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Houston Comcast Down in 77035
My business phone and internet is down on Benning Dr, 77035. Is there trouble in the area?
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Connectivity
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Setting up voicemail, just get busy signal.
Our business upgraded to comcast business yesterday. I am trying to set up the voicemail, but when i dial *99 or our number i just get a busy signal. I was wondering what I am doing wrong?
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Business Voice
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Re: Can't send email using my own server to comcast.net email addresses
Dear Comcast Support, I cannot send email to Comcast.net address. Could you please to support us on this issue? I am using Exchange Server 2010 My Mail server: mail.cladtek.com IP Address: (edited for account security) Thanks, Ernawan
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Apps & Services
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SMTP service issue: connection refused and 421 service unavailable
I've been using SMTP to send e-mail from systems outside of the Comcast network through Comcast's hosted Exchange for almost 3 years now without any issues. Until recently, I'd just aim the external system at the SMTP server address listed on the DNS page in my account (smtp.po1.comcast.net) on port
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Apps & Services
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need help resetting my Comcast Business Gateway reset.
Hi, I have a model SMCD3G-CCR I upgraded my wi-fi router that came off of this unit, and in checking everything, I found I cannot get into my Comcast Business modem to check the firewall settings. I tried to reset the modem several times, and it is not defaulting back to cusadmin/highspeed as my doc
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Equipment
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How to transfer contract?
I'm currently in a Comcast Business Class contract, but I've recently closed my office. The new tenant would like to take my contract, since service is already established and all the equipment is already installed. How do I go about transfering my contract to the new tenants who wants to take it ov
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Customer Service
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True Bridge Mode - using DPC3939B and want to configure it for use with Watch Guard XTM 25
As title suggests, I am looking for a little help in setting up my firewall hw with my newly installed business comcast router. I can't see an obvious menu for turning the modem/router into bridge mode. Any help is much appreciated, thanks.
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Equipment
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CG3000DCR - Multiple questions
It has come to my attention that the SMC 8014 business gateway has been replaced by the Netgear CG3000DCR. With this in mind, I have several questions. (1) I've seen some (lightly) used CG3000DCR's come up on Ebay every so often. If I purchase one of these units to replace my current SMC box, and tu
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Equipment
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Moving Home Business
Hi, I need to schedule moving my home business internet (no phone or tv) service to another home that is within Comcasts service area. My question is how do i do this with minimal down time? I run backup servers from home and have 5 static IP's. Can I call comcast and get them to flip a switch and t
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Connectivity
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100/20 Upload speed cut in half, sometime even worse
I have the same issue discussed in this thread. 50% reduction of upload capacity in our 100/20 connection (the reduction seems to be worse on the weekends though). http://forums.businesshelp.comcast.com/t5/Connectivity/Suddenly-lost-half-my-upload-speed-recently-100-20-now-100-10/m-p/25044 Checked d
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Connectivity
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Request for Reverse DNS Entry
Hello, Can can you please set up reverse DNS for the following sites: Thanks, ~Matt Edited for account security.
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Domain Names/Static IP
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new cisco 3939B and intermittent connectivity
i have a small busniness with a mix of PCs, Apples, smartphones, etc (14 to 16 max at one time). some devices are wired and others are wireless. Comcast switched out our modem about a month ago and we have been experiencing intermittent connectivity. nothing sersious, but annoying and new this has n
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Equipment
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Intermittent service degredation
Seeing as there doesn't seem to be actual ticketing system for this 'business class' service I'm posting here. I'm in San Francisco (Diamond Heights) and for the last 6 weeks or so my Cable Internet service has had intermittent connectivity issues that have been maddening to troubleshoot. Its only n
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Connectivity
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Need to increase my mailbox RulesQuota to 256kb
it can only be done by an exchange administrator. Where do I go, who do I talk to? Nobody I call at Comcast has ever heard of it.
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Apps & Services
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Comcast Business Contract Renewal
I am just curious how Comcast handles renewal of the Business Internet Contract........ is it automatic or do they contact us?
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Customer Service
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IPv6 Configuration with single static IPv4 address or dynamic IPv4 address
What IPv6 configuration does Comcast currently offer if you are using a single static IPv4 address, or a dynamic IPv4 address. Currently, I do have a static IPv4 /29 (5 IP addresses), and I am getting a /56 to the modem (/59 to my firewall from the modem) in IPv6. Thinking about saving some money, b
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IPV6
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2 voicemail lines?
We have 4 lines, but only 2 are set up to go to voicemail if unanswered. When "line 1" is in use, the call will roll over to "line 2". On our prior system, messages left on either line could be retrieved on "line 1". But, when a call rolls to "line 2" and the caller leaves a message, we have to acce
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Business Voice
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hooking up a at&t syn248 system
I can't figure out how to hook it up to my arris phone modem the only help i can find online is a video on how to do it but it doesn't show anything does anyone have a clue on how? Thank you!
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Business Voice
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Re: Business Contract Renewal
Hello, Our contract has been over but we still have Comcast. We would like to know what kind of offers you have for 2 year contract renewals on our account?
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Customer Service
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Can't find certain settings in router
We have a Technicolor CGA4131COM as our router and I cannot find the MTU settings anywhere. Any help would be appriciated.
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Equipment
