Hi, my main connection with Internet is not working. I did lost phone service and internet access. I did switch on the backup connection and at least that is working. What is going on ? Thanks

Please restart domain transfer procedure. I forgot to write down Comast "Step 5" "CNAME" Alias and Destination Domain. Now I get error message "unable to register contact administrator etc..."

My service address is incorrect, but I can find no way of changing it.

How do I either delete or reset user accounts? I'm trying to remove old employess

I noticed that my bill went up this month. I looks like an equipment fee has been added to my bill. It has been a year since we've had the service. Maybe this is an annual charge? We aren't not renting a modem from Comcast. This charge was on our first bill too. If anyone knows what this is about I

Hello All, For the past month our Wifi( internet ) will go out about 5 times a day making us restart the router. Wondering why this is happening and a way so that we keep having these outages?

Anyone know how to get a copy of my contract? I forgot to save off the copy from DocuSign before they expired the document. I want to undertand my contract end date and termination information if I decided to move. thanks matt

I was wondering if it was possible to get some help with setting a reverse DNS pointer to map a domain name to our static IP address that we have with comcast business. I've tried calling support three times to have this done and each time I've been told it's been completed and to wait 48 hours for

I have 1 Registered Domain, and when i click manage websites, on the next page there is no edit website link, just edit/manage Domain.

Good Evening, It has come to my attention that our business gateway's admin password is no longer the default one, we have no evidence of the password being changed, cusadmin - highspeed and cusadmin - CantTouchThis do not work, please reset our gateway. Thank you, Omar

Since I see no Email address I can send this to, I guess I will post this complaint publicly. I have been a Comcast Business customer for several years and I understand that maintenance has to be done every so often, and I even understand that they choose the hours of 12am-5am to impact as few busin

First the date went ahead an hour. Then when I rebooted my phone, my extension went away. When I call out, I get a fast busy. When I call in, it goes right to voicemail.

Hi, I need my modem/router's password reset -- is this the right place to ask ? Thanks !

My Jan bill arrived and includes a price increase contrary to the terms of my 3 year contract. Specificly, the equipment rental has increased to 14.95 a month which is clearly spelled out in the contract at 12.95 for the duration of the contract term. How best to get the billing corrected?

GMail is really clamping down on IPv6 FQDNs and it's my turn. Please assign a Comcast Support member to me so we can set up reverse lookups from my IPv6 block to my host.

Hello: We routinely scan all of our external points of presence for network vulnerabilities and wonder how Comcast handles remediating vulnerabilities that have been identified? What is the reporting mechanism for customers to get this information to Comcast for remediation? We are running a CG3000D

After talking back and forth between comcast support and D Link support, D Link has offered to exchange my modem even though I know for a fact the modem is working fine, sending packets but not getting a response on your end. They suggested to have you re-register the MAC address on the modem to fix

I have been attempting to set up my business' email domain for the past week. I successfully registered the domain, but when I log into the portal/navigate to the email services tab I continue to see "We’re sorry, but we are unable to retrieve your information right now. Try Again....." I have had M

Verify domain ownership Come back to your Comcast Business online account Go to Manage Websites Find the domain with the pending transfer Select "Verify domain ownership" Steps one and two have been completed. Now waiting on step 3 and have no idea how to get this to go thru.

My company has not been in business starting 2016. As I was tying up loose ends, realized that I'm still getting Comcast Business Internet bills. I need to cancel this service. If Comcast checks my internet usage for 2016, it would be 0. I need to know what I can do to amicably resolve this with Com