I need my router login credentials reset to the defaults. Cannot remember the ones I previously created. Please reply soon. Thank you.

I recently upgraded to Windows 10 and had to download Norton again.  It completes the download evidently and I get a notice at the bottom that says activation required and next to it is a link that says Activate Now.  I have clicked on it and it seems to connect to Comcast or at least it's trying to

Since the replacement of my cable modem on my business service has been an utter trash fire with regard to service being "the same before and after" the replacement, as noted here, I have been relegated to using bridge mode and forgone my static IPv4 (and static IPv6) to actually get functional IPv6

I will no longer be the primary user on my account, but am unable to find a way to change the email address to a new primary user. Is this something that can't be done online?

We have a registered domain name that is working fine.  That is, when I visit www.mydomain.com, my site hosted on the comcastbiz.net webserver loads correctly and the url in my web browser shows www.mydomain.com. We have a mobile version of the site in a 'mobile' subfolder on the server that we'd li

I need to get a PTR record set up. I tried last week to just send a PM with my info to Comcast_Joseph without posting here, but that doesn't seem to have gone anywhere. So who do I need to PM to get this done?

Can we have this looked at as its been ongoing for the last week and  figured this would have been resolved by now.  prod ~ # dig +short c-76-31-103-99.hsd1.tx.comcast.net76.31.103.99 ================From my Provo,Utah Server======================Keys: Help Display mode Restart statistics Order of f

I have a home based business with a business internet account. Can I also open a residential internet account at the same address (my home)? If, so how? Thanks.

How many email boxes can you have on a comcast hosted business class domain??

Hello, I am setting up a NAS server for my company with remote access. I'm setting up VPN and RADIUS between the NAS and my Asus router, so I believe I need to make my comcast IP gateway into a "dumb" modem. I called customer service last night but they said they don't do true bridge, so I will do i

Hello, we recieved the new Netgear CG3000DCR to upgrade from the old modem. We run a symantec vpn firewall that sits before our router. iit wasn't connecting, so we reset the firewall back to default settings and everything connected. It ran like this for 4 days and now it's back to the same thing.

My account is set up for automatic payment from my bank account. The first month, nothing happened automatically -- so I paid the bill manually just in time. Now it's the second month, the biilling info shows auto pay is still set up, but a payment is not shown as scheduled nor pending and the payme

I tried to use ours for the first time.    Just says "Access Denied" for everyone.    Comcast phone support was useless as usual.    Has anyone come up with a solution other than "E-mailing Jon"? (Which Ill do if dont mind lol)

Greetings, I am wondering what firmware versions everyones' Netgear CG3000DCRs are running. To start, I am running V2.01.01T. Cheers,Rusty

About a week ago we became unable to access some chinese websites (e.g. chaoshi.tmall.com ) and also our team in China is unable to connect to our VPN anymore. Same websites are working fine on my home network which is also Comcast. I rebooted the router/gateway with now luck. other  chinese website

The navigation  page  IS THE WORST. Unable to access My account and calling, forget it doesn't exist.

I transferred a domain over from Yahoo/Melborne last weekend.  I have successfully created a web page that is viewable using www.mydomain.com, however I get an error when I try to create a new outlook email address using myname@mydomain.com.   The domain is still registered with Melborne.  The DNS r

How do you go about requesting an extension to pay?

(removed by author)

Why doesn't Comcast provide its business class customers any information on bandwidth utilization?  We'd like to know how much of our "pipe" we are utilizing so we can see trends and types of packets.  Even something like providing simple MRTG views of the Comcast router interface would be helpful.