We have Comcast Business Internet installed at our office locations as a backup Internet connection, and management does not want it broadcasting any public Xfinity hotspots.  I've logged into the modem and I see no way of disabling the public hotspot.  I also logged into my online account and saw n

Does Comcast have a Third Party modem that supports static IPs and LAN side SNMP monitoring?

I've called in about this issue, but evidently they didn't fix the problem. Aside from being bugged by snail mail to add TV I don't want, I keep getting snail mail from your sales department trying to sell me business internet. The problem is I already have business internet, and it's annoying to ge

What IPv6 configuration does Comcast currently offer if you are using a single static IPv4 address, or a dynamic IPv4 address. Currently, I do have a static IPv4 /29 (5 IP addresses), and I am getting a /56 to the modem (/59 to my firewall from the modem) in IPv6. Thinking about saving some money, b

Greetings, All of the sudden getting several bounced emails with no diagnostic code in the header information.  They are for known email addresses, I'm using Outlook 2013 and 2010, and have posted one of the email headers and email below. Is this just a problem on Comcast's mail server end?  Receive

I need to get a PTR record set up. I tried last week to just send a PM with my info to Comcast_Joseph without posting here, but that doesn't seem to have gone anywhere. So who do I need to PM to get this done?

Since the migration this weekend,  access is denied for the new W14D address. We can still log into the HMC1, but cannot edit any information. When accessing the new W14D address from the Comcast Business website, I receive Access Denied. I have spoken to Comcast tech support and have been told to r

Hello-I spent a good 90 minutes on the phone this morning (after 30 last Friday) trying to get answers to what are the proper outgoing email settings to be able to send emails through our practice management program. I finally got the following settings (which don't work).  Can anyone tell me the co

Hey Comcast... I wanted to just contact you directly, but there is no option for that... so here goes with a public post.  Why is it that your supposed "business class" service drops about once a month?  I had a T-1 line for 7-8 years and lost the signal only twice, and one time was when some constr

Can someone help with resetting my SMC business gateway username and password? Thank you!

We have been renting our modem for over a year now, an I realized the other day that I have a unused DPC3008. Does anyone know the process to begin using it and returning the rented one?

I need my router login credentials reset to the defaults. Cannot remember the ones I previously created. Please reply soon. Thank you.

ted@tedmachine.com is the email address I want to configure on my server running OS X 10.6 and 10.7 on a different machine.  I know there are a lot of people who are frustrated with this because Comcast can supply an email address with similar constraints for a small fee.  If it is so difficult to m

We run a business from home, and we pay up big time for business internet to make sure we get business class service. It is unacceptable that there are outages that last this long. Invest in redundant systems, we're paying for it already!

We've had a good, stable system for a while now, with high speeds on all of our computers. A couple of weeks ago (2-3?) the bottom dropped out for one of the computers. Throughput is down to 1 or less megabits/s. No problems can be detected. I attempted to roll back to a 3-4 week old restore point,

Yes, our Comcast Internet has gone slow as dial up. A call to Business Class says to pay more for an upgrade to a faster speed which is nowhere near what is newly offered on residential internet at 50/10. They want me to pay over $800.00 to terminate Business contract to go Residential. Wow...logic

After a reset of the modem we have lost our static IP and been assigned a new one. I saw an old forum topic where people had the same issue and got it fixed by posting here and being helped by the staff (since it cannot be fixed from the user side). This is actually very urgent and costing us heavil

Hi, could somebody please reset the username/password to our business gateway? I've tried the cusadmin/highspeed combo and it's not working. Thanks!

I have 1 Registered Domain, and when i click manage websites, on the next page there is no edit website link, just edit/manage Domain.

Good morning,I have sent a couple of PMs to different individuals about this need yesterday and have not received any responses. Who can help with the records for 3 of our addresses? J.D. Jankowski