For the fifth straight year (at least 2012, 2013, 2014, and 2015)  some norton update (probably a sub-realease of version 22.7.) is causing the windows notification center to indicate that both Norton and Windows defender antivirus and firewall are turned off.  The status bar icon for Norton appears

How can I get a report of the current storage and user statistics (number and size of messages in inbox, in junk folder, etc without signing in to each webmail individually?

We had an employee leave and now need to change the display name (sent from) name on our email. We changed it in the settings but the old name still appears in OWA and Outlook. Please advise.

We have several users that have Outlook 2010/2013 stuck running on Windows 7, 8.1 and 10.  We can not receive new emails and the status bar is always showing "UPDATING ADDRESS BOOKS".  This has been a problem for over a year.  I have gone through all the solutions on this site and nothing has worked

Hi, I am trying to verify domain ownership for Office365 and added the txt file as recommended to the DNS record. The domain is registered with godaddy but everything points to your services as it has been in use for sometime now with your email exchange, etc. How can i verify of the dns records hav

The Cloud Solutions marketplace from Comcast Business is a suite of cloud-based business solutions that can be purchased a-la-carte, without the additional expense of owning local hardware. These business grade services have been handpicked because they meet security, redundancy and customer service

I wasted 1hr talking to Businessclass Tier One support trying to get the Display Name changed for a mailbox that was taken over by a new user. Why does Comcast allow every setting except the Display Name to be changed and then not train their front line support team about OWA? Every Tier One Support

Comcast business internet just got installed.  Went to install Norton on the office computers (we have 5) and on the 4th, it said we have no more licenses.  I thought the business class account came with 5+ seats for Norton, is this not true?

Monday morning, Feb. 15 about 10am CST, I was working in SharePoint but lost connectivety. When I try to log in, I get a message:HTTP/1.1 200 OK Server: Microsoft-IIS/7.5 Date: Fri, 26 Feb 2016 19:29:31 GMT Connection: closeThe date changes every day. I'm afraid the site was deleted and am hoping it

I have experienced repeatedly, though infrequently, that email from people in my company to me are moved to the junk mail folder. When I try to mark it as Not Junk, I get a message that mail from people in my company will never be marked as Junk. As I was looking at the Junk Email folder, that is ir

This has actually been going on for about a year now. I have also had help from tier 1 support, who hasn't been able to solve it either. It is now in the tier 2 queue.  Basically, I cannot create working comcastbiz emails. I first noticed it when I couldn't access wifi (I have xfinity home also) and

I am able to connect using my Iphone, and of course the Outlook Web app through chrome browser works fine (been using that for weeks) but Outlook/Thunderbird keep giving username/password prompts and/or no connection whatsoever.  I've exhausted all profile recreation in control panel for Outlook 200

Using Outlook 2010 to get connected to Comcast Exchange, we are getting the Invalid Cerificate error.Seems to be on server "w14d".hatzunginsurance.com domainWebmail apears to be fine, but not Outlook.Any thoughts or ETA on fixing the cert? THanks!rickvv(link to snapshot of error box here)

Our users are having their outgoing email bounce back.  It appears this Comcast server is on a black list.  Here is the header: Reporting-MTA: dns; comomta-ch2-03v.sys.comcast.net [69.252.207.29]Received-From-MTA: dns; W14HUB-CH2-D3.W14D.comcast.net [172.28.150.20]Arrival-Date: Fri, 12 Feb 2016 12:0

I want to host a website on my own servers. I've registered the domain with Network Solutions, but I want to have Comcast manage the external DNS so that people can reach the site. I've currently directed Network Solutions to use the Comcast DNS servers to find the site, but I can't figure out the n

As of yesterday afternoon (Jan 27, 2016), office Mac users could not use Outlook 2011 for Mac to access our Comcast Hosted Exchange server.  Similar issue with Apple Mail on MacBooks, but NOT for iPhone Mail users.  Windows users with Outlook 2010 had no problems.  Browser-based Outlook Web Access u

Over time, we might bring all our on-line elements under Comcast, for the moment our primary website is hosted elsewhere.  We maintain an email account on Comcast and I'm investigating using the Outlook calendar to manage our event calendar.  This is a single calendar of events for an organization. 

I, like many other users here, need to change a users display name within Exchange.  It can not be changed from the customer portal.  I sent Comcast_Jon a PM last week as he seemed to have helped a few users on the forums with similar requests, but he hasnt responded.  Is there anyone from Comcast t

I have an MS Office 365 Subscription.  My most recent download of the office products contains Outlook 2016.  I am on my 4th device installing the office products.  On the opther three, using outlook 2013, i was able to set up my account using my comcast business email,  I can't on Outlook 2016.  Mi

Very frusterated here... Last week I used my open spot for a free domain with my account. The domain was verified with domainpeople and completed on Comcast's end. lpgasequipment.com is the domain.   Problem #1  I tried to point my domain to my website hosting provider (Weebly) and it wo