I would like to be able to have guests sign into our wifi while in our office, our current password is a long complicated alpha numeric nightmare...how can I change the wifi password to something more manageable?

IPv6 just died a few hours ago. It was working fine for months and, no, I didn't touch anything. I don't have a router. It's all devices at once (MacOS 10.6.8, MacOS Server 10.6.8, and Android 6.0.1) All LAN devices can ping the modem. The modem's diagnostics has full IPv6 connectivity to the LAN an

So I can see back on 5-4-12 Comcast wrote “On Demand is not currently part of Business Class TV service regardless of the package you are subscribed to". It has been over 2 years since that post. I have a business that has tried to use your local on demand service or any service but to no avail. If

I recently got set up with two business voice lines. Both of them give the stuttered dialtone message waiting tone when you pick up the phone as if there was a voicemail message waiting but, as far as I know, neither of these lines actually has voicemail service. Any ideas as to how to get this clea

How do I request creation of rDNS PTR records for my domain (It's not hosted by Comcast)

Hello Everyone, We got a new comcast connection last friday and so far I have not been able to configure my router/firewall. Here is a brief overview, My firewall inside interface is 10.x.x.x and outside is a static ip address given to us by verizon( they are our current provider which I will change

Hello, We are a tax exempt organization, but we continue to be charged sales tax each month. I have reached out to Comcast on this issue on at least 4 separate occasions since January by phone and email, and I have provided our sales tax exemption certificate three times. I have been told that the t

Hi - I need PTR setup in order to support my email server . Searching the forum suggests I create the request here, and soemone will pick it up. Thanks, Tom

Just, as far as I can tell, we need our Cicso gateway to be switched to true bridge mode to allow us to use our 5 assigned static IP addresses. Is that correct? Baz

I cannot login and manage my gateway with my username and password. How can I reset this?

I have an account and need a PTR record set up for my static IP.

Greetings, Our company is trying to start using a new software but we cannot link to the server. The software custom service told us that the port 5003 needs to be open. Can you help check if it's opened by default or we need to contact our Comcast rep to change the setting? Thanks!

At my current office we have Comcast Business Class. For the past few months, we have been getting internet disruptions that last for a few minutes, then go away. It can happen a few times an hour. We recently had a tech come in who supposedly fixed the problem. It went away for a few days, then cam

Our office had what appeared to be a brief internet outage yesterday. After connectivity was restored the phones did not come back online. After trying the usual things of resetting the router, modem and phones and not having luck there we contacted the phone company. They said that they are not rec

For a while now, IPv6 has been "buggy" for my Comcast connection. For example, IPv6 websites like Facebook and LinkedIn loaded slowly, if at all. Today, I was finally able to do some debugging. And what I found was that somehow the prefix that my firewall received from the cable modem changed. I use

I have 2 wireless networks (2.4 and 5 GHZ) set up. I can connect to both with my mobile devices but I don't have access to the internet using my devices. Are there any settings that I need to activate?

I purchased the Arris AC 1750 cable modem/WiFi router for my home, a while back and I am wondering can I buy a second one and will it work at my business with “Comcast Business” Internet?

Hi, I have purchased domain on comcast and I have registered hosting provider on hostforlife.eu. How can I point my domain to their name server? Thank you

We've had service for a few months but have had this issue every once in a while, lasts for a few days. We had service in a previous location with the old SMC modem and never had a problem, but since we got the new black Cisco? Our 20 users at our main office get disconnected or freeze at times. I h

I am unable to manage my DNS records from the comcastbiz.net website. I've gone to Websites -> Manage Domain and my domains are listed. But there is no option to edit. The only option I have is "Cancel". I've searched this forum and found a thread that said the SOA record had to be set to adns.cs.si