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Reverse DNS Update
Just made the switch from Verizon DSL to Comcast Hig Speed. Everything went without a hitch, only thing we still need to do is setup the Reverse DNS for our new IP Address. I spoke with the tech who set us up and he directed me to the forums for the quickest response. Our Comcast Acct Number is ____
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Domain Names/Static IP
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"Not Trusted" certificate presented when adding a Comcast Business Exchange account to iOS
A certificate issued by Comodo, expiring in 2016, is presented when adding a Comcast Business email address as an Exchange account. iOS 9.2 fails to trust this certificate by default. (Missing intermediate CA? Missing domain name? *shrug* iOS didn't provide detail on why it was Not Trusted) Besides
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Apps & Services
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Can't reach anyone to cancel my business service.
I have been trying to cancel the business service in my office for the last week. I have called 4 times on 4 different days. Every time I reach someone at Comcast, they say that the Disconnection Specialists (or whatever they are called) are all busy but that someone will call me back. No one has re
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Customer Service
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roll over
Our system does not roll over from line to line 2 when we are talking on line 1. It used to but does not currently rollover. Can you return us to the service we had before?
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Business Voice
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Closed
PTR request
I need a PTR for our business website email
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Customer Service
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New RDNS record
Comcast Support, I need to have a new RDNS record added for our static IP. Could someone assist with this please? Thanks! Image in a Box
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Domain Names/Static IP
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Want a new .comcastbiz.net domain
I just took over an account from a previous business and I want to clear out their domain names. I have a domain but don't want/need to transfer it to Comcast. Instead I'd like one of the free comcastbiz.net subdomains added to my account. I have tried to call several times but I keep getting discon
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Domain Names/Static IP
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Request for several reverse DNS PTR records
Hi! I want to get a bunch of reverse PTR records setup. Can someone give me a hand with that? Thanks! - Dustin
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Domain Names/Static IP
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Voicemail light on phone
I was wondering why my phone voicemail light keeps flashing even after I delete the voicemail in the portal? Anyone know why?
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Business VoiceEdge ®
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Reserved IP's with Netgear CG3000DCR
Hi everyone, we just got Business Phone and Internet for our restaurant. the infamous Netgear CG3000DCR in charge of the internet, everything is ok for now, just wondering if the fact that I can't reserve IP's will be a problem since our POS terminal get conected to the database on the server by his
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Equipment
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Chromecast - DPC3939B
Any update on a firmware fix, or other fix, for Chromecast and DPC3939B compatability? A msg below about hidden home network and WPA or WEP security doesn't seem applicable. Thank you,
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Equipment
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Separate E-Mail and Website Hosting
Is it possible to keep my Email hosted through Comcast Business Class and host my website, that is currently on Comcast, through another web hosting service(1&1 or GoDaddy)? If so, how would I go about doing this? Thanks.
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Web Services
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How do I setup Outlook 2010 Outgoing Mail Server for use with NON-Comcast email address???
How do I setup Outlook 2010 Outgoing Mail Server for use with NON-Comcast email address??? My incoming mail server is set for a different host like Godaddy, b/c that is where our website is hosted, but I cannot get the right settings for the outgoing mail server. Since I am not using a comcast email
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Connectivity
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Arris AC1750 DOCSIS 3.0 cable modem & wifi router
I purchased the Arris AC 1750 cable modem/WiFi router for my home, a while back and I am wondering can I buy a second one and will it work at my business with “Comcast Business” Internet?
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Equipment
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My thunderbird no longer works
I have been using Thunderbird for years to handle my email. In the last week I can no longer send emails. I have reviewed the settings...the server name, the port, password, et al. I even tried re-installing it...no joy. I have gone thru the troubleshooting Comcast has as well and using Outlook on C
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Apps & Services
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Upload is 10.6mbps but download is 8mbps and getting slower
I am new to Comcast Business Internet and my first day was 10 days ago. On that day my download speed was a very nice 49.1mbps and upload of 10.6mbps. I am not exaggerating when I tell you that the download speed has dropped every single day since then. The upload is where it should be, but as you n
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Connectivity
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Cannot reach certain website from office
We have an office with a comcast business cable connection and can no longer reach an important website. Here is the trace route of the situation. Tracing route to www.agentachieve.com [69.87.62.104] over a maximum of 30 hops: 1 * * * Request timed out. 2 10 ms 9 ms 10 ms te-5-1-ur01.scituate.ma.bos
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Connectivity
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Re: Unable to activate Comcast Business Account.
To Moderators: We are haveing the same issue on a new account.
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Customer Service
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Upload Speed 1/10th of Plan
I have the "Deluxe 50" plan and should be getting 10 Mbps upload, but am consistently getting 1 to 1.5 Mbps per Speedtest.net. I have tested over many days. The download speeds are excellent and consistent.
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Connectivity
