Hello, I need the login and password reset on my router. Thanks.

I tried to call to make a change on my service. The hours that customer service is available is ridiculous - aren't business owners working from 8-6? I finally find time to call right at 8 am and the agent tells me that he is simply able to take my name, account number and call back number so they c

Hello, I've private messaged with Jacob and at his request I've submitted documents (copy of my lease and my Cox bill) to the following email addresses: I'm trying to terminate my service after having to move to an area that comcast doesn't service and have the ETF waived. I would greatly appreciate

I'm trying to access a specific website but for a few days at a time, I can't connect to it. I've verified this site is online & functioning propertly... to me there's an issue within comcast's network where a router is simply dropping the request. I've done a trace route and see it making it pretty

I am attempting to move my current domain to comcast and keep getting stuck at the verify ownership stage. I have entered the CNAME entries to the values in the instructions but it will not complete the task. When I have contacted Comcast they said my current provider is not updating their end. When

Does anyone know if there is a DNS guide? I am having a terrible time getting my static IPs mapped to the hostnames. The rDNS entries have been entered and I attempted to edit my zones file for my domain name. Still can't get anything to work.

Can someone tell me why I would need to have a RENTED Comcast Internet Gateway (which is another $10 a month) just to get static IPs assigned to my account? I am running a Cisco ASA 5505 with several other pieces of Cisco gear that are quite capable of supporting static IP addresses. This is really

I was changing the DPC's private lan IP to 192.168.100.1 so it wouldn't be in the 10 range (as I use the 10 range behind me router and still want to be able to access the DPC's UI and avoid possible overlap of address space. well now the DPC UI is unreachable. I did a "show IP arp gi 0/0" on my rout

Been curious for a while now, seeing as residential rollout seems (nearly) complete. And any info on how many addresses, e.g. will it be a block of millions like residential is getting? FWIW comcast6.net says my head-end is ready to go.

We are trying to add several A records to our DNS in preparation to change the MX record. However, the changes we are making are not being propagated. Also, if I ping mail.mydomain.com I get a reply but there is no mail. record in the DNS table I see under my website control panel. How do I get my c

I'm in the process of trying to migrate our companies email and webhosting to comcast. the first 2 steps show up as completed but step 3 says not completed. When I click on Manage domains, there is nothing listed. The CNAME is updated in our server to the correct address. Thoughts?

I have been attempting since 4/9 to create either a forward or an alias for an employee who recently left our company. I opened a support ticket on 4/9 and at that time was told it would be elevated to tier 2. On 4/14 I called back and was told my issue was resolve (it was not) and at that time I wa

Hello, how can I get an authorization code to transfer one of my domain names that I have with you?...... Thanks. Jflor

I'd like to request a reset to default password too. I guess this is the place to get your modem reset since tier1 support in Alabama told me to: - Factory reset(!) [right and lose my config] - Or call back and try to get someone in Denver. I finally persisted and the agent told me someone would con

Office in Bingham Farms MI any one not able to call out on the business phone?

We have a double play (internet deluxe and 2 lines of voice) and we wanted to get rid of the $12.85 equipment charge to save some money. Right now we have 2 separate equipment which are the SMC that they said for the internet and the Arris TM822 I belive for the Voice lines. I was told by Comcast Se

I have Comcast Business 150/20 service. For the last few months its been great. Really has. We had a storm last week and service (and power) was knocked out several times. Outages were acknowledged on the Comcast Business web site. Service was retored but my upload speeds have been miserable since.

Support called me back and told me I cannot use dynamic IPs with bridge mode on my netgear CG3000DCR modem. Is this true?

Greetings Comcast, I need to have Reverse DNS entry for one of our static ip's. Please advise on best method to request. Best regards, Don Longan

We have an existing domain and want to use our existing domain name with Comcast Business-Class Email We followed the procedure in the tech support document of the same name. We haven't changed any MX records, so our email is still connecting to an Exchange Server at RackSpace. At this time, we have