Sent a private message to Comcast-Jon today for a PTR update request.How long does this normally take to process? Charlie

I've tried to setup email forwarding for the last few days. Every single time I tried I got this error message:      Any idea why?   Thanks!

Hello all, I hope this messages finds everyone well.In 2014 I had a total of 9 months of down time. I am making another complaint regarding the  billing process of Comcast.  Because, of Comcast/Xfinity insistance on leaving everything in the hands of a computer, including decision making.It has caus

No details of internet pricing on your business website or you have to really seek it out if its even there.  Contact customer service from within my account.  First question is how many people at my site.  Why can't you just tell me what plans you have and what prices they are?

Does Comcast Offer a Wireless backup connection through current router like a wireless card (USB) that could be connected to the router, that would switch on if internet through Co-Ax is down? (Maybe it could connect to internet through a Comcast HOTSPOT or something) - I have a store location that

The last time I was a Comcast Business customer, they gave me a default email address at comcastbiz.net associated with the account.  That was my Comcast portal login, and I was able to use that email and password to send mail through the SMTP relay. Now I'm a Comcast customer again, and this time t

We have never been able to get the business tv setup and I am trying to do this again by using cable in from the wall to the RNG100 box and cable out from the RNG100 to the tv. Pease let me know if this approach should be working or if I must use a/v cables from the RNG100 to the tv? Thank you.

Greetings Brand new comcast customer as of a few days ago, the company I work for setup and has all the Internet purchased at the new office location.  I am unable to determine if the internet service has a static IP assigned or if it is dynamic.  At the same time if the Service includes a Static IP

What modem can I purchase that supports a static IP block for a Business 75/10 connection

For reasons beyond my control, I am needing to downgrade and cancel my static IP block. I was told by other business customers that one business accounts, when you own your own modem and have it put into bridge mode, the modem allows up to 5 devices to be attached and pull real internet IP's.  When

Support called me back and told me I cannot use dynamic IPs with bridge mode on my netgear CG3000DCR modem. Is this true?

My account was turned off, I paid the final bill and turned in the modem. A month later I get a notice saying the account is past due. When I log in, it shows the accound is connected and active with my bill past due. Late charges and everything. I try to contact customer service and get the automat

I've been considering expanding my IP block to the /28 size and having Comcast delegating the scope to me. Obviously I need a DNS server that can handle the requests but I'm curious about whether there are restrictions on the DNS server. Can the server be located within the scope it controls?  Anoth

Hi John, Can you assist me in putting my SMC gateway in true bridged mode ?  I am having trouble with call in support. I turned of the firewall options, but suspected that NAT would still stay on which is affecting my voip phones in strange ways. I though it might have SIP ALG on, but something is s

San Francisco business user, internet works however phone is is dead keep answering the calls through my cell phone! Anyone with same problems?

I have been experiencing intermittant packet loss and latency issues over the past 2 weeks.  Here are some trace snippets to help narrow down the issue. http://i.imgur.com/NkMgk.png http://i.imgur.com/6qZN4.png Gateway info:http://i.imgur.com/vhyHM.pnghttp://i.imgur.com/M866q.png

My email address is faaaarrrrr too long and i need to change it to something that fits on a card. how to i change the portion that that is "@....comcastbiz.net"?  How do i go about changing my comcastbiz email address?

After 41 years, we've decided to roll up our LLC. The LLC has been dissolved and we've ceased operations. Accordingly, I no longer need our leased /28 subnet. We're under contract through June 2021; I'd like to know if I can relinquish the subnet and the required Comcast-managed modem, thereby avoid

To Comcast: I have been a business customer for nearly a month now. Initally there was a High Transmit issue that had to be resolved to fix a signal problem with my modem.   Every single night since then around 9-10PM EST my service goes down.  This happens to be right in the middle of a live teleco

I'm a new business customer and seem to be experiencing an outage with no visible way to verify if there has been an outage verified and the latest status/time to resolve. There is no icon in any header bar on safari on my mobile phone so that solution doesn't work!