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Need to increase my mailbox RulesQuota to 256kb

it can only be done by an exchange administrator. Where do I go, who do I talk to? Nobody I call at Comcast has ever heard of it.

Question

 • Microsoft Services & Apps

2.4K

4

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Weird Connectivity Problems

I have a CG3000DCR gateway and a /29 block of IP addresses. I have several pieces of equipment that require static IPs including two routers.  Assigning my routers two different IPs in my block and assigning the correct gateway, I am able to ping  and connect to the router from the outside WAN. I ca

Question

 • Connectivity

4.4K

2

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Terrible speeds 1.74 Mbps down / 2.67 Mbps up (paying 25/10)

Modem is Surfboard SB141, 8 downstream channels, 2 upstream channels. Upstream power: Power Level 42 dBmV 43 dBmV Downstream power: 0 dBmV 0 dBmV -2 dBmV -3 dBmV -3 dBmV -3 dBmV -2 dBmV -3 dBmV SNR: Signal to Noise Ratio 38 dB 38 dB 37 dB 38 dB 38 dB 38 dB 38 dB 38 dB Speeds are terrible. Direct eth

Question

 • Connectivity

3.1K

3

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Edit DNS Entries

Where can I or who do I contact to edit my MX records if I don't have a Control Panel?

Question

 • Domain Names/Static IP

3.9K

4

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Netgear CG3000DCR allocates /60 but won't route to it.

Tech swapped out SMC for Netgear on request to get IPv6 static PD working.  I have dhcp6c making a PD request and the CM returns a PD reply with /60.  dhcp6c installs prefixes on the other ethernets as it should but the CM does not have a route to the /60.  I used tcpdump to capture packet trace of

Question

 • IPV6

2.2K

1

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Accepted Solution

PTR Request

I need to get a PTR record set up. I tried last week to just send a PM with my info to Comcast_Joseph without posting here, but that doesn't seem to have gone anywhere. So who do I need to PM to get this done?

Question

 • Domain Names/Static IP

932

1

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Email Migration Help

I have tried calling the helpline number several times and nobody picks up. I have an account I am locked out of due to the migration. Could someone assist me please.

Question

 • Web Services

7.2K

7

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Just installed SB6141, Now appears that I am connecting from across country?

Hey,  I just moved off the SMC modem/router over to a purchased SB 6141.  Now whenever I use websites that detect my location it believes that I am located in South Carolina, not Minnesota.  My speed test results are also sometimes the same as with the SMC and sometimes worse.  Could this location i

Question

 • Equipment

4.3K

4

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Need Our Business Gateway Login reset

Called to have our static IP's activated this morning, now cannot log into the gateway, it keeps replying "Status: Incorrect login." We never changed our login from the default so a little confused what the problem is. Please reset us.

Question

 • Connectivity

2.3K

4

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Lost my IPv6 /56 this evening

Sometime around 6pm Pacific time this evening, I noticed some odd connectivity issues to certain sites. The problem appears to be that I lost my IPv6 /56 PD, as my OpenBSD router running wide-dhcpv6 dhcp6c is now only receiving a /64.  My IPv6 dhcp6c configuration hasn't changed for several years (h

Question

 • IPV6

15.6K

14

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Primary email account change requet

I need to change the email for the primary manager - I hit save too fast.   Thank you.

Question

 • Microsoft Services & Apps

4K

5

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Disabling PublicWifi/XFINITY WiFi

After reading the woes of several customers here in the forums, I called Comcast to get the public Wifi disabled.  The tech support guy at Comcast disabled XFINITY Wifi (Public Wifi) for my gateway. Sure enough, I stopped seeing the xfinitywifi network immediately. However, after I power cycled the

Question

 • Business WiFi

6.5K

7

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CG3000DCR - Multiple questions

It has come to my attention that the SMC 8014 business gateway has been replaced by the Netgear CG3000DCR. With this in mind, I have several questions.  (1) I've seen some (lightly) used CG3000DCR's come up on Ebay every so often. If I purchase one of these units to replace my current SMC box, and t

Question

 • Equipment

3.3K

5

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Charged for disconnected services, where to return equipment?

Hello,I keep running into dead ends while trying to resolve why we get billed for services at a location we haven't been at for 5 months. In June our small business moved across town and internet was transferred to our new location. Although we moved service has continued to be billed to our company

Question

 • Customer Service

2.3K

2

0

Accepted Solution

Please reset the password on my modem, thanks`

Please reset my password on my modem, thanks. I see lots of posts like this, is there an automated method of doing this or is posting a request in the forum the best way?

Question

 • Equipment

1.1K

1

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Please disable the public hotspot on my router

I don't want my router to broadcast the public 'xfinity' hotspot. Please disable it for me. Thank you.

Question

 • Business WiFi

2.8K

2

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Returned modem but still being charged for it

I returned the modem on 08/22/2015 because I purchased my own modem.  I've been charged the equipment fee on every bill since.  Please fix this.

Question

 • Customer Service

1.1K

1

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Printing emails (and only the email) in Outlook

When I access my email through the web I have not been able to print only the email.  Ctrl P prints the entire web page.How do I do it?

Question

 • Microsoft Services & Apps

2K

1

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No IPv6 until there's no more IPv4?!?!

I just called support to find out when I'd be able to get an IPv6 allocation on my existing Comcast Business service since the trial is now closed.  I was informed that Comcast would not issue IPv6 addresses until all IPv4 addresses were allocated and then they'd switch. Except, of course, I (and I'

Question

 • IPV6

4K

8

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0

Accepted Solution

Can't Retrieve DNS Information

I've been trying to set up my Comcast e-mail on an i-Pad, apparently when you switch to Comcast Business Services Exvinity cuts you off from using their i-Pad app for your mail, which sucks. Anyway, there's a provision for setting up the mail, but you need the DNS info. Every time I log in and go to

Question

 • Domain Names/Static IP

2.6K

5

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