Did the equiptment fees go up $3.00 Sept of 2014

This is a pre-sales question, but the sales folks do not seem to be able to tell me.  I am looking at getting a block of static IPs, and from what I gather, I will need to use the business gateway for this.  I was told that I could use my own router.  How are the static interfaces coming from the mo

I am trying to forward all the calls that I am unable to answer (if im out of the office) to my cell phone. I have tried the call forwarding No answer feature and it doesnt connect to my cell phone. I have also done the call forwarding always features and it does forward the calls to my cell phone.

I am on the IPv6 trial and am having issues with my Netgear. Everytime Iit has to reboot, it takes hours for it to provision. I have emailed about his with John several times and others were also CC'd but I am still having the issue and have had no response from anyone that it is even being looked a

We have had problems with our new account since the first billing cycle.  I was told I was being credited a month due to the issues we had and now my new bill is even higher than the prevoius one making the credit non existant AND the price is again higher than my contract.  I am ready to cancel thi

What modem can I purchase that supports a static IP block for a Business 75/10 connection

Hello,I keep running into dead ends while trying to resolve why we get billed for services at a location we haven't been at for 5 months. In June our small business moved across town and internet was transferred to our new location. Although we moved service has continued to be billed to our company

I seem to be having this same issue.  My PC's all have IP addresses in the 192.168.1.100 to 192.168.1.254 range.....  PC and router are set to obtain addresses automatically.   The computer IP addresses are like 192.168.1.101     192.168.1.102   192.168.1.103   But it seems several times a day I loo

I need an rdns entry set up for my domain.   thekyel.com -> 50.XXX.XXX.XXX   Thanks

HiWe have received a Cisco DPS 3939B and some static IP's.We want to migrate the ASA from the old non Comcast circuit to our new Comcast circuit, utilising one of the new static IP's. The ASA will connect to the router and the LAN on the internal interface of the ASA.The ASA will perform NAT and IPS

I need to request a rdns change.  Thanks!

Hello,   For some reason our business line is not accepting calls.  I can call out from the office but calls are not coming in. Please check the status of our phone line.    The office number is 954-424-6223 for account xxxxxxxxxxxxx.  Thank you!

Please let me know who I can private message for a new PTR record. Thanks!

I understand the Asycronous nature of Cable Internet DL/UL speeds.  Currently we have 2 locations and they both have the Deluxe 50/10. I need though better upload speed at least for one location. Are the only options the advertised plans? Can I have the 50 down and create a custom plan with more spe

We just switched our phone and internet provider from Verizon FIOS to Comcast Business, and Comcast provided us with a Cisco DPC3939 modem/router.  We have had an issue connecting our Epson WF 7510 wifi printer to the network.  When I go through the printer wifi set up, the printer says its connect

Hi guys, I cannot see or pay my bill, the website shows me an empty box. Tried it in different browsers, with the same result. Could anyone share some secret knowledge about how to deal with that?    

Can someone help me start a transfer to delegate the rDNS lookup for our /28 block to dnsmadeeasy please?

I need to point out the irony of “Comcast Business” (the name of your division) offering a TV service in the “business” package that is so anemic in its channel offering that there is no “business” channel available!  I have to pay more for a “business” channel with the standard “business” package f

I have a routing problem on my 5 static IP's.AAA.BBB.CCC.001AAA.BBB.CCC.002AAA.BBB.CCC.003AAA.BBB.CCC.004AAA.BBB.CCC.005 AAA.BBB.CCC.001 is my email LAN.AAA.BBB.CCC.002 is my WIFI LAN.When I am on WIFI I cannot get any email. Email works from the internet at large (everywhere outside the Comcast Mod

How many email boxes can you have on a comcast hosted business class domain??