Need the password for my SMC gateway resetI'd like to request a reset for the default password on myDPS3941-BMCV214-K9 Business Modem This is a gateway modelDPS3941-BMCV214-K9 Thanks!

The cusadmin password I setup on my router is no longer working. Can you please reset it back to t he default of highspeed ? thanks.

Hi.  Can someone set up some PTR records for static IP addresses on my new business Internet service? I sent a private message about three weeks ago to someone who appeared to be an active admin here, but I never got any reply and the PTR records I asked for were never created. If you can help me, p

Please remove the PTR record for IP address XXX.XXX.XXX.XXX which pointed to tigger.net-kitchen.com.   Thanks!

i am trying to add a txt record for domain verification, i added the record and the domain is not validating it.  I have waited 12 hours, which is normally well within the correct waiting time. any clues as to why?  or can you check to see if it is in the DNS but has not yet propogated. Thanks

I can not remember my password for my 10.1.10.1cusadminpassword CantTouchThis  I have tried all of those, would you please reset my password back to default because I am trying to install cameras and need to port forward and assign ip's. Thanks, Ginger

Hi, my main connection with Internet is not working.I did lost phone service and internet access.I did switch on the backup connection and at least that is working. What is going on ?Thanks

Since the method of contact support through phone is buried and hidden who knows where, I'll just post here. We ordered comcast business specifically to have reliable and uninterrupted connectivity for our dental practice since ATT U-Verse is plagued with dropped internet connection.  After using co

Hello all, I hope this messages finds everyone well.In 2014 I had a total of 9 months of down time. I am making another complaint regarding the  billing process of Comcast.  Because, of Comcast/Xfinity insistance on leaving everything in the hands of a computer, including decision making.It has caus

What settings in Godaddy DNS Managerr need to be changed in order for me to transfer my domain to Comcast Business?  Thank you!

I am attempting to move my current domain to comcast and keep getting stuck at the verify ownership stage. I have entered the CNAME entries to the values in the instructions but it will not complete the task. When I have contacted Comcast they said my current provider is not updating their end. When

Trying to RDP or even ping ip in range 173.160.x.x range and 50.79.x.x from my service.  current ip is 98.252.220.x I can access these sources from other isp and other comcast services.  Not all comcast access is being block for me as I can get access to an rdp session from another comcast modem.  I

We are unable to access the webpage www.paychex.com from our Comcast Business class line. We can access the site over our Integra T1 line as well as any cell phone. A tracert shows the rout failing at hop 10 only on Comcast. I also checked the site from my home comcast business line with the same re

This has been going on for more than a month now. Do you even have an IT department or all your workforce is in billing?    Details: this error happens if you click on "Feature Settings".

Is there anyway I can get a /30 on my WAN and then get my /28 routed to me via that /30 I need another subnet for my servers for security reasons.

I had posted this several days ago in another thread of someone who was having a similar problem, but since it has not received a response thought I would try posting it as its own thread this time. I'm hoping that someone at Comcast could have a look at this. My Internet package is supposed to deli

I have a Motorola SBG6782-AC and checking to see if i am able to activate it on bussiness class?

We have NO WORKING PHONE LINES and I have to use my own cell minutes to call you and you have theaudacity to keep asking me 'sales and marketing questions' while I am trying to run a business!!! Puleeeeese.

ted@tedmachine.com is the email address I want to configure on my server running OS X 10.6 and 10.7 on a different machine.  I know there are a lot of people who are frustrated with this because Comcast can supply an email address with similar constraints for a small fee.  If it is so difficult to m