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Is there DNS guide?
Does anyone know if there is a DNS guide? I am having a terrible time getting my static IPs mapped to the hostnames. The rDNS entries have been entered and I attempted to edit my zones file for my domain name. Still can't get anything to work.
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Domain Names/Static IP
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Internet down ?
Hi, my main connection with Internet is not working.I did lost phone service and internet access.I did switch on the backup connection and at least that is working. What is going on ?Thanks
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Connectivity
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SMTP Email no longer working
Hello All, I am no longer able to send email from my internal machines through the SMTP gateway. When attempting a send I'm getting the following error: On a windows box: Error with connecting server;Server says: 554 comomta-po-02v.sys.comcast.net bizsmtp ESMTP server not available On a linux
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Connectivity
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rbuck
I am trying to connect android phone to exchange account. I have tried every combination of domain, user, and server address Comcast has on its website. None are working. Any suggestions??
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Connectivity
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New Router, New IPv6 Range, No IPv6 service
Comcast delivered a new Cisco DPC3941B today. It worked OK for IPv4. I had to poke the interface and reboot it a few times in order to get IPv6 addresses to assign to the LAN. There was something screwed up with the IPv6 DNS information to start with. Then I disabled DHCPv6 because autoconfiguration
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IPV6
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Only one network option -can't choose 2.5ghz or 5ghz
In My Business Wi-Fi it shows both 2.5 ghz and 5 ghz. However, I am not given an option to choose either 2.5 ghz or 5 ghz when attempting to connect a device. It just shows one network available.
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Equipment
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Where is Selective Call Rejection?
Went to block a number today on our Business Voice Portal, and I can't find the Selective Call Rejection option I've used so many times in the past. Has it moved and I'm overlooking it, or is it gone?
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Business Voice
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Netgear on IPv6 Trial Issues
I am on the IPv6 trial and am having issues with my Netgear. Everytime Iit has to reboot, it takes hours for it to provision. I have emailed about his with John several times and others were also CC'd but I am still having the issue and have had no response from anyone that it is even being looked a
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IPV6
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MPLS service?
Couldn't find a place for this question. Does Comcast offer MPLS service for connecting multiple locations without VPN? Thanks and regards,Seth
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Domain Names/Static IP
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Lost Static IP
Co-worker put our Router into Bridge Mode, to get it out of bridge mode he did a reset and now we have lost our Static IP. How do we get it back? Also like many here I have DPC3941B, I want to use Bridge Mode but as my co-worker found out you lose your static ip in Bridge mode. My DPC3941B does n
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Domain Names/Static IP
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Delete/Reset Users
How do I either delete or reset user accounts? I'm trying to remove old employess
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Business VoiceEdge ®
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Terrible customer service
I tried to call to make a change on my service. The hours that customer service is available is ridiculous - aren't business owners working from 8-6? I finally find time to call right at 8 am and the agent tells me that he is simply able to take my name, account number and call back number so they
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Customer Service
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Disable SecurityEdge / Upgraded service and transparent dns proxying started after modem swap
Hello, my service was updgraded, and a new modem was installed: PN: CGA4131COM Since the modem install and updgrade to new service, our DNS is not resolving to those configured manually. No changes were made to any devices on the network other than the service upgrade/new modem. It appears there
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Connectivity
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Outgoing calls double ring
When we make outgoing calls, we hear 2 rings on the other end. Sometimes when someone picks up, the call quality isn't very good. If the number we're calling happens to be disconnected, there is still ringing going on while the "this number is disconnected" message is playing. I guess we're still
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Business Voice
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payment
my business acct was shut off yesterday...i paid the bill todaybut it is turned back on...i have a confirmation number on the payment.. shouldn't it be back on? and why can't business customers have priority to speak to someone on a weekend
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Customer Service
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Domain CNAME Alias Not Completed
I have tried several times over the past couple of weeks to get this to work; however, on one of the domains I am attempting to transfer it just gets stuck at step 2. Change the CNAME alias. My other domain tranfer worked just fine. I have tried redoing this several times and then waiting a couple
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Domain Names/Static IP
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Connectivity lost around 4:30 pm EST on 7/2
Power was lost in my area on 6/29 due to the recent derecho. It was restored on 6/30 and I had no issues with network connectivity until 7/2 around 4:30 PM. Since then the SMC lights have been displayed as follows:Power: solid greenDS: blinking greenUS: offONLINE: offLINK: solid greenDIAG: offUnder
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Connectivity
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PTR Record Update
Please add the following PTR record to my DNS. xx.xx.xx.xx PTR IN 3600 zxxxxx01.deandraper.com
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Domain Names/Static IP
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Cannot log into 3949B using Server but can any other PC?
Do I need to set a security setting beyond default in Internet Explorer or something?It let's me enter username and password but just hangs at "logging in..."Windows Server 2012 R2 Essentials. Set static internal ip (and primary dns) of 10.1.10.2, gw 10.1.10.1Works fine on client local machines...no
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Equipment