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Is comcast throttling my connection?

For the past week I have been experiencing what can only be classified as throttling.  I have the 12mg Business class HSI.  If I do a speed test I can get 20M.  If I connect to a server to make a large download I will get 20M for 15-30 sec then it gets throttled back to 7-8M.  If while I'm downloadi

Question

 • Connectivity

6K

2

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0

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Voice2Go and Nomorobo

I was looking at the Nomorobo service, a free service to block robo calling, and found that it is not usable on Business Class, only on Residential with Voice2Go. Why is this, and will it be resolved? We businesses use our phones to generate revenue, it is a waste of time and resources to not be abl

Question

 • Business Voice

9.8K

12

Accepted Solution

Public WiFi

It came back on

Question

 • Business WiFi

5.2K

7

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0

Accepted Solution

Getting service restored after online Credit Card payment on a weekend day

Hello my business internet and phone service was suspended for nonpayment.  The check was mailed out 12/02 and you should already have it.  However I paid online via credit card so I could get service back immediatly. Payment conf#1283165342.  I can not get anyone on the phone line to help me it kee

Question

 • Customer Service

5.5K

1

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Bad Hop / Packet Loss

Can we have this looked at as its been ongoing for the last week and  figured this would have been resolved by now.  prod ~ # dig +short c-76-31-103-99.hsd1.tx.comcast.net76.31.103.99 ================From my Provo,Utah Server======================Keys: Help Display mode Restart statistics Order of f

Question

 • Connectivity

2.1K

2

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Accepted Solution

Connectivity issues....again

First off, thanks to another poster, I see that residential customers in various areas are getting a free speed boost increase at no additional cost. Are us Business Class getting shafted or are we also getting a free boost in speed? See Here Secondly, I am really starting to wonder if it will be be

Question

 • Connectivity

1.4K

1

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0

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Frequency of DHCPv6-PD change?

Since the replacement of my cable modem on my business service has been an utter trash fire with regard to service being "the same before and after" the replacement, as noted here, I have been relegated to using bridge mode and forgone my static IPv4 (and static IPv6) to actually get functional IPv6

Question

 • IPV6

3.3K

7

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0

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Caller ID displaying incorrectly

My company changed our name a few years ago and the caller ID display shows our old name still.

Question

 • Business Voice

6.6K

13

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0

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Sporadic lulls in connectivity

Our connectivity keeps having sporadic lulls.  Web activity "hangs" for 10 - 20 seconds then continues.

Question

 • Connectivity

1.5K

1

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Email Migration Help

I have tried calling the helpline number several times and nobody picks up. I have an account I am locked out of due to the migration. Could someone assist me please.

Question

 • Web Services

7.3K

7

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No edit Website option

I have 1 Registered Domain, and when i click manage websites, on the next page there is no edit website link, just edit/manage Domain.

Question

 • Web Services

3.4K

3

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0

Accepted Solution

Mailbox migration problems

Last week, the four mailboxes in my custom domain were migrated to Office365. My primary email address migration went without incident. Two of the other four (I'm waiting to hear back on the 4th one) encountered problems and we cannot access those mailboxes.  For one of the mailboxes, Outlook was be

Question

 • Microsoft Services & Apps

2.8K

1

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0

Accepted Solution

Lost v6 PD prefixes

I'm on a business account because I needed five static v4 addresses. Trying to get PD working again.I'm still getting a single /64 for devices connected directly to the Comcast router, but when I view its "LAN ipv6 setup" page, it says the "ipv6 prefix" is :: instead of the /56 that used to be assig

Question

 • IPV6

2.3K

1

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PTR Request

Good morning,I have sent a couple of PMs to different individuals about this need yesterday and have not received any responses. Who can help with the records for 3 of our addresses? J.D. Jankowski

Question

 • Domain Names/Static IP

1K

2

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Accepted Solution

Disabling PublicWifi/XFINITY WiFi

After reading the woes of several customers here in the forums, I called Comcast to get the public Wifi disabled.  The tech support guy at Comcast disabled XFINITY Wifi (Public Wifi) for my gateway. Sure enough, I stopped seeing the xfinitywifi network immediately. However, after I power cycled the

Question

 • Business WiFi

6.5K

7

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Accepted Solution

Public WiFi Hotspot

We stumbled on our Comcast/Xfinity's Public WiFi broadcast after a newer modem model was installed. While Private WiFi can be disabled by the business customer, Public cannot.  This answer is the last answer of multiple previous answers given by Comcast.  At first it was, "somebody at Comcast must h

Question

 • Business WiFi

3.2K

3

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0

Accepted Solution

Voicemail Indicator

Each time I get a voicemail and I clear it, the indicator dial tone still tells me I have a message. I shouldn't have to write in each time I need the indicator tone cleared. I don't have a voicemail right now and it's still beeping as if I do. This is incredibly irksome.

Question

 • Business Voice

4.1K

4

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0

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Blind Transfer Option

When handling incoming calls, the Blind (or Cold) Transfer feature stands apart from other transfer types because it sends the incoming caller’s Calling Line ID through to the intended recipient of the call.  You can leverage this BVE feature by using any of the Polycom phone models by Selecting Tr

Question

 • Business VoiceEdge ®

4.7K

4

0

0

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Microsoftce 365 domain confirmation

Greetings! I need to verify ownership of bneurology.com for use with Office 365. At my DNS hosting provider, please create a TXT or MX record for my domain using the following information:To create a TXT record:  How do I get the comcast free domain site hook up with this domain?

Question

 • Domain Names/Static IP

1.6K

1

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MPLS service?

Couldn't find a place for this question. Does Comcast offer MPLS service for connecting multiple locations without VPN? Thanks and regards,Seth

Question

 • Domain Names/Static IP

1.4K

1

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