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Remove SMB block

Any update on removing the TCP 445 (SMB) block needed to access Azure file services? Topic below shows this issue in more detial however no accepted solution was provided by Comcast. Not sure why the topic was closed as this still needs to be resolved.  http://forums.businesshelp.comcast.com/t5/Conn

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Need some help with my business class account.

Hello All, I've been running into some real issues with my business class internet account.  I signed up for comcast business class on 9/25/11 at my home and used it to run my home based business, unfortunately I shut my business down about a month ago.  I decided to keep the internet until the end

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Reset modem & assigned static IPs

If I reset my modem due to unknown password, would I loose my assigned static IPs? Would I have to reach out to Comcast to reset? Thank You

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Two problems establishing and maintaining SSH traffic

A few weeks ago I rebooted gateway hardware trying to troubleshoot a problem and I suspect I got an upgrade on the firmware for the CG3000DCR. After the reboot, I was unable to connect directly to port 22 from outside which I have mapped through to an internal server.  At first the problem wa

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Call Forwarding

This website is so difficult to find anything. I am looking for directions/instructions on how to foward my office phone to my cell phone from my home. Any help is greatly appreciated

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Business internet connection often does not work

Dear Comcast, this is not acceptable! In the last few months Business Internet conection became really bad.Every few days connection is just dead - physical link is up, but no IP packet can get throughIt stays dead anywhere from minutes to hours - like whole saturday evening At first I tried rebooti

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Early Termination Disconnect Fee

Hello,   I've private messaged with Jacob and at his request I've submitted documents (copy of my lease and my Cox bill) to the following email addresses:    I'm trying to terminate my service after having to move to an area that comcast doesn't service and have the ETF waived.   I would greatly app

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How do I unblock a mac address automatically blocked by the modem's firewall?

I have the standard comcast business modem. I tried to use "Device Control Management > Managed Devices" to block one of my devices from connecting to WiFi from midnight to 6am. That worked, but during that time the device tried to reconnect >1000 times, which resulted in that device being blocked b

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incorrect static IP after modem reset

I reset my modem because I'd forgotten the password.  Now it's pulling down something other than my account's static IP.  Can this be set correctly for me?  What do I need to do?

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No phone service at all, but internet is fine.

We have had no phone service for 2.5 days at this point.  We know there's nothing basically wrong with our line as it also supports our internet connection.  We are too small to have a phone system - so its just  POTS.  We are a small business run from our home.  This may be rare for you guys, but i

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CG3000DCR Firmware Versions

Greetings, I am wondering what firmware versions everyones' Netgear CG3000DCRs are running. To start, I am running V2.01.01T. Cheers,Rusty

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Changing DNS entries

We are trying to add several A records to our DNS in preparation to change the MX record.  However, the changes we are making are not being propagated.  Also, if I ping mail.mydomain.com I get a reply but there is no mail. record in the DNS table I see under my website control panel. How do I get my

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Business-Class Customer Requests Outgoing Port 445 To Access Microsoft Azure File Services

I am posting on behalf of a Comcast business-class customer whose operations would be enhanced by using Microsoft Azure File Services. Azure File Services allows local computers to connect to Azure File Servers natively within Windows File Explorer and Mac Finder as a share or mapped drive, a real b

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6.1K

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November 17th Extended Outage and angered

Both TV and Internet went out hours ago. No success getting any direct response except from a computer telling me technicians were working on a fix. I was unable to get any live person. Was told the computer that the fix wouldn't be done until the next day at some point. It seems to me that no one i

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Dynamic DNS settings not working

So Im not a noob with routers and networks, and dns servers and the like.  Why does my router not accept the dynamic dns settings?  I enter the dat aand hit save it shows saved but when I leave the page and return it is not there.  I really wish comcast would stop screwing with their routers and jus

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Voicemail Indicator

Each time I get a voicemail and I clear it, the indicator dial tone still tells me I have a message. I shouldn't have to write in each time I need the indicator tone cleared. I don't have a voicemail right now and it's still beeping as if I do. This is incredibly irksome.

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Moved Service, new account number, old account still being billed

So I requested a move of service because I was moving out of an apartment and into a house, upon doing so a new account was apparently created at the new address. I assumed my old account would just transfer. This was not a big deal to me, until I just received a bill for my old address to pay for s

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Porting of numbers

On November 1st,  2014, I moved my office location into my home for economic and health reasons.  I asked that AT&T be able to port my numbers as Comcast is not available in my home.  Today is December 10th and the request has not been honored yet.  You have virtually put me out of business by not h

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Unable to view my bill on the website

I too cannot view my bill. All I have is 'installation is scheduled' even though I was installed about 2 weeks ago.

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Be Anywhere second phone stopped ringing

We have two phones that are on our Be Anywhere mobility group. Both were ringing just fine for an incoming calls but now one has stopped.  I've checked the app settings and reinstalled but it did not fix it. No changes have been made to the the account setting for Be Anywhere It's an iPhone 6s with

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