Received an e-mail last night that comcast was upgrading their exchange server from exchange 2007 to exchange 2010.  I am now unable to connect my outlook to the exchange server.  I run outlook 2010 on my system, and I have not changed any of the profile settings.   After calling customer service an

Email received from Comcast Sunday Night advising of changes in Microsoft servers however tech service has no idea other than take machines to Apple for assistance. After an hour I gave up

Hello,I spent over 45 mins on the phone with your helpdesk, no one could help, or open up a ticket on this issue.  They ended up telling me to come here for help.  I need to get some Aliases on my main account, and also need to change my primary email address.  Also in the outlook web access, my dis

I have not changed any configuration(s) etc... but we have not received emails since the morming of Monday 3/31/2014 around 10:16 am. I can send messages to myself but cannot receive emails from anyone else. Testing the email connection in Outlook yields no errors and shows both send and receive are

We recently switched our company pop email over to Comcast.  A co-worker and myself corrected an error in our account names and since then when we send out emails, a comma is placed in between our first and last names.  I went into outlook to make the correction but the issue isn't with outlook.  It

We have a general email address for our office and the person who used to reply to these messages has changed. I have changed the first and last name through the Comcast Business Class admin page, however, the display name on emails is still the old name.  How do I fix it so that the new name is the

Is there a Norton for Mac users running OS 10.9.2?  Tad annoying that I only see a download for PC.

I have downloaded Outlook 2010 from the Concast Business Website.  Once downloaded, I attept to run and get  error "Downloads/Outlook2010 is not a valid Win32 application"  I have downloaded it several times with the same result. I am installing on a new PC with Windows 7 for an OS. Can anyone help?

Hi-I am setting up some Exchange Users and Mailboxes to prepare for migrating from my self-hosted SBS Exchange server to Hosted Exchange on Comcast.I'm waiting for verification of domain ownership, using DNS tool, and the CName alias. So this may be part of the problem, but I cant be sure... Comcast

We have 4 emails on the hosted exchange service. 3 systems were setup and functioning properly for months. Two days ago we started receiving the following error message in Oulook: "the folder has not yet been updated" The second problem happens when setting up a new install of Outlook and I assume i

How do I delete addresses from the automated address book that the web interface maintains?  I can edit contacts, but I have outdated addresses that keep popping up and lead to bounced/lost emails.

Hi,I feel really dumb, but I cannot find anything referencing the quota size limit for mailboxes on the Comcast Hosted exchange. I called the Business support toll-free, and all they wanted to talk about was "Outlook", and she really didn't understand any questions about "Comcast Hosted Exchange" (s

Comcast hosts our domain, we are not able to send an email to one of our clients.  The error message is: The recipient's e-mail address was not found in the recipient's e-mail system. Microsoft Exchange will not try to redeliver this message for you. Please check the e-mail address and try resending

I deleted the sharepoint on my business services in an effort to restore it, entirely to a default configuration (I want to apply it to a different domain) and turns out that delete really does delete!    Could I get that functionality back as if it were a new account and without restoring any of th

So we are having problems with one of the e-mail addresses we use. Currently this address, which happens to be the base account address, is not showing on the GAL, nor is it allowing outlook to connect to it via exchange. We have had it set up to use imap right now, but would like to use exchange. W

Hello all:I am the defacto admin / IT guy at our office, but I know very little about this, so I appreciate any help. There are 10 of us, using various versions of windows and outlook.  The last couple of days several of us have been receiving repeated "Enter Network Password" popups.  When these oc

As noted in other posts, Comcast customers find the 50MB limit too restrictive. This message is a request to have the limit increased. See Microsoft KB -Error "Request timed out" when you try to upload a large file to a document library on a Windows SharePoint Services 3.0 sitehttp://support.microso

How do we get the mail reinjected to Comcast after the spam filter has checked all mail.  I have Mcafee setup and mail spooling, but I need a way to get it back into Comcast.  Usually I put the exchange server here and then them mail is sent to the exchange server to be delivered.

Verify domain ownershipCome back to your Comcast Business online accountGo to Manage Websites  Find the domain with the pending transferSelect "Verify domain ownership" Steps one and two have been completed.  Now waiting on step 3 and have no idea how to get this to go thru.

I cannot sync my phone (Galaxy Nexus, Android 4.4.2) or my tablet (Nexus 7, Android 4.4.2) with Exchange.  Both are saying I have to encrypt the device for sync to work.  I really don't want to to do this.  I'm the primary account holder, but I don't see any options for configuring Exchange to not r