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New Member

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2 Messages

Monday, August 11th, 2014 10:00 AM

Sharepoint services has stopped working, access denied message...

I share a calendar that I've set up under sharepoint services that has been working fine for nearly 3 years.

This is being accessed via Outlook, through Firefox or Internet Explorer, & an iphone app called SharePlus.

Friday morning it stopped working, giving an 'Access Denied' message when trying to make any changes to calendar, no matter what user (or permissions the user has).

I called Friday morning & was told another dept had to handle this & would call me back & even told me they 'escalated' the call.

Here it is, over three days later & I've heard NOTHING.

Called again this morning & was basically told the same thing, they 'escalated' my case & someone would be calling me back, again.

Anybody else having this problem and/or has come up with an answer?

Administrator

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1.5K Messages

10 years ago

Hello mikey117,

 

Welcome to the forum.

The community would like to help but can clarify a few item for us?

1. Do you get any error while trying access the Share-Point site?

2. Are you using a "book mark" link to access the Share-Point or accessing via the MyAccount Portal?

 

 

Thank you

New Member

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1 Message

10 years ago

I am getting the same error. I tried in IE, Chrome and Firefox. I am using the link from the "My Account" page. Was there any resolution?

 

Thanks and kind regards,

Karen

Administrator

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1.5K Messages

10 years ago

Hello Karen,

 

Welcome to the forum.

Based on your post, our team had to update your primary email account's access.

Please try to sign in again.

 

 

Thank you