Comcast Business Support Community

Microsoft Hosted 365 Email Accounts- Want to pay Microsoft Directly,

Hello, For the Microsoft Hosted 365 Email and Services which me and the company admins manage we'd like to pay Microsoft directly and work with them directly for our needs instead of Comcast More Details: We own the domain and had email service hosted with Comcast until they were no longer able

Contacted Comcast Cloud and MIcrosoft Support numerous times, Reseller relationship must be removed from Comcast's end but Comcast Cloud solutions doesn't know how. "Comcast Business" still shows up in our Partnership tab. All reseller licenses have

Microsoft Hosted 365 Email Accounts- Want to pay Microsoft Directly,

Hello, For the Microsoft Hosted 365 Email and Services which me and the company admins manage we'd like to pay Microsoft directly and work with them directly for our needs instead of Comcast More Details: We own the domain and had email service hosted with Comcast until they were no longer able

Contacted Comcast Cloud and MIcrosoft Support numerous times, Reseller relationship must be removed from Comcast's end but Comcast Cloud solutions doesn't know how. "Comcast Business" still shows up in our Partnership tab. All reseller licenses have

Microsoft Hosted 365 Email Accounts- Want to pay Microsoft Directly,

Hello, For the Microsoft Hosted 365 Email and Services which me and the company admins manage we'd like to pay Microsoft directly and work with them directly for our needs instead of Comcast More Details: We own the domain and had email service hosted with Comcast until they were no longer able

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Comcast Business Past Due Amount already paid off

Hello, Another Comcast Business Account I keep track of and pay still has a Past Due Amount on it that was already paid off by a company issued check. Can Comcast Business Billing look into this and correct the statement error?

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Comcast Blocked domain somatowersapts.com & mail.somatowersapts.com, unable to access with Comcast

Hello, I contacted Support earlier today and the rep said he opened a ticket to Teir 2 support for investigation. I have the ticket number and IP Address of somatowersapts.com domain too if needed in a Private Message. So the summary of the problem is this: Comcast Internet users cannot access www.

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Comcast Statement still shows old paid off 4/27/17 amount as Past Due $220.31

Hello, I really need this cleared off the Comcast Business Statement, it's still showing $220.31 past due. The check was already cashed in by Comcast and payment probably misapplied. Remittance had two clearly indicated specific account numbers and allocated amounts to respective accounts too. Alrea

Hello, I private messaged you the specifics of the problem.

Comcast Statement still shows old paid off 4/27/17 amount as Past Due $220.31

Hello, I really need this cleared off the Comcast Business Statement, it's still showing $220.31 past due. The check was already cashed in by Comcast and payment probably misapplied. Remittance had two clearly indicated specific account numbers and allocated amounts to respective accounts too. Alrea

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Outlook 2010/2013/20XX cannot connect to Office 365 "cannot make encrypted connection"

Hello, Domain: Sudevelopment.com So some employees can't get Outlook 2010/2013 to connect to Office 365 email accounts when adding new account. It says something like "cannot make encrypted connection". The credentials used are correct so I have them using the webmail Portal.Office.com so it's not a

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Office 365 Email Hosting with Microsoft- Does Business Customer get Global Admin control?

There seems to be a huge disconnect of misleading information between the Cloud Solutions desk and what Comcast Business Office 365 Migration actually entails. I was under the impression from the CSR folks of Cloud Solutions that our company would have Global Admin control of our Office 365 email a

Comcast Business is very confusing. "Do you want us to update your DNS settings?" This is from an email 9/29/17. Then right under that question is "Manual" and only 1 button that says Continue and a disclaimer for DNS settings manually... Comcast: Do

Office 365 Email Hosting with Microsoft- Does Business Customer get Global Admin control?

There seems to be a huge disconnect of misleading information between the Cloud Solutions desk and what Comcast Business Office 365 Migration actually entails. I was under the impression from the CSR folks of Cloud Solutions that our company would have Global Admin control of our Office 365 email a

I sent you a private message about this but letting you know right now that as the guy in charge of IT here that I get about half a dozen requests to reset passwords and resolve domain/email related issues every month, sometimes every 2 weeks so havi