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New User Engagement Badges

We are excited to announce the release of our first series of User Engagement Badges here in the Comcast Business Forum. These badges will award our users for simply participating in the forum in multiple ways. These actions include, Topic Badges – A series of badges awarded to users who autho

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Business phone problem every day every time

The problem is still not solved. Should the new customer call me or leave a message on your company phone?How to deal with this important issue of company phone number!!!! Please tell me!!

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Pinned

Welcome to the new Comcast Business Support Community 2022

You may have noticed that today September 7th, 2022, we relaunched the Comcast Business Support Community. In addition to an updated design this update will simplify the site and make it easier to find the topics you are most interested in discussingThis change will not impact the content of the sit

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Welcome to the new Comcast Business Forum Platform

We are excited to announce that in February 2021 the Comcast Business Forum updated platforms. The Comcast Business Forum was always intended to be a place where our customers can receive assistance from employees and be a space for thriving peer-to-peer based support. This update will help us to be

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Comcast Business Support Community Redesign 2019

In November of 2019 the Comcast Business Support Community went through a redesign to better align with other Comcast Business digital environments, like our web portals and apps. We have worked diligently to optimize the look and function of the support community and ensure ease of use. With the la

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Comcast Business Forum Acceptable Use Policy

Membership and Posting privileges for this support community are currently available as a free, added benefit to Comcast Business customers and these forums are accessible to all. We invite you to join in and discuss a variety of Service topics/Issues. Membership within the Comcast Business Support

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Comcast BusinessSupport Community Guidelines

Welcome to the Comcast Business Support Community. This support community is accessible to all Comcast Business customers. Membership and posting privileges are currently available as a free, added benefit to Comcast customers. We invite you to join in and discuss a variety of Service topics/Issues.

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Getting Started in the Comcast Business Support Community

Welcome to the Comcast Business Support Community. Below you will notice some helpful information that may benefit you when trying to understand and use the Support Community as a resource. Anyone can read the content of the Comcast Business Support Community without logging in; however, if you wo

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Accepted Solution

Business Forum Re-Design 2016

All, As you may have noticed recently this forum went through a re-design. The re-design was done in an effort to make the forums easier to use and through when using a mobile device. This responsive design will not only make interaction in the forum across all platforms a easy and consiste

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Getting Started

Getting Started Anyone can read the content in Business Class Help & Support Forums. Only Business Class Internet customers with a Business Class customer portal account can post messages in the Forums. Here are the steps you'll need to take before you can start posting.   Activate y

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Who we are

Official Employees are visible by the following:   Official Technical Employees will have their Forum ID this color:   Comcast_Alan Comcast_Jon Comcast_John Comcast_Jacob   *Please note this is a peer to peer forum community.  For immediate Comcast support please call 24/7: 1 (800) 391 3000

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Forums Policy and Guidelines

These forums are accessible to all Comcast customers. Membership and posting privileges are currently available only to Business Internet customers who have activated their account online at businessclass.comcast.net. We invite you to join in and discuss a variety of topics. Membership within the Bu

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