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Retired Employee


178 Messages

Monday, November 18th, 2019 4:00 AM

Comcast Business Support Community Redesign 2019

In November of 2019 the Comcast Business Support Community went through a redesign to better align with other Comcast Business digital environments, like our web portals and apps. We have worked diligently to optimize the look and function of the support community and ensure ease of use.


With the launch of the new site we welcome your feedback about the support community redesign. We would like to use this thread to answer questions about changes that may have been made, and identify, prioritize and address any bug issues for things that may not be working as expected.


If you choose to help us by reporting “bugs” with the new redesign, we ask that you provide the following information:


Issue Type (Design or Functionality)

Brief Description of Issue

Hyperlink to Issue Location

Browser Info (Please Include Version Info)

Screenshot (Optional)


With your help we’ll continue to make the Comcast Business Support Community a positive and helpful environment for all our customers.


Thank you!

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