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user_1231f9

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December 24th, 2022

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user_1231f9
commented on 's post

2 years ago

I have been trying to get resolution to a ticket I opened on Nov 17th.- CR064722351 I spoke with agent Thomas McGuiness as I wanted to make changes to my business services. He sent me a proposal but I had questions and needed further changes. Since then I have emailed, called and been on chat with v

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GOOD LUCK GETTING A REPLY, THEY DO NOT RESPOND! THEY PRETEND AND LIE.

user_1231f9
liked 's post

2 years ago

I have been trying to get resolution to a ticket I opened on Nov 17th.- CR064722351 I spoke with agent Thomas McGuiness as I wanted to make changes to my business services. He sent me a proposal but I had questions and needed further changes. Since then I have emailed, called and been on chat with v

user_1231f9
followed 's post

2 years ago

I have been trying to get resolution to a ticket I opened on Nov 17th.- CR064722351 I spoke with agent Thomas McGuiness as I wanted to make changes to my business services. He sent me a proposal but I had questions and needed further changes. Since then I have emailed, called and been on chat with v

user_1231f9
commented on 's post

2 years ago

I have been trying to get resolution to a ticket I opened on Nov 17th.- CR064722351 I spoke with agent Thomas McGuiness as I wanted to make changes to my business services. He sent me a proposal but I had questions and needed further changes. Since then I have emailed, called and been on chat with v

U

I have had the SAME issue with XFinity billing me for services I requested to be discontinued back in March of this year! Different excuses every time I have called in to them after being on hold for long periods of time. Nobody knows what they are d

user_1231f9
liked 's comment

2 years ago

Dear Phil, My name is   on 01/02/2019 we called Comcast Business and we request to cancel Immediately the Business Account #  for Internet service we have since 05/05/2012 as we needed to close the business, and the person said ok, you just need plea

user_1231f9
liked 's post

2 years ago

I cancelled service over a month ago and just received a notice that the bill is past and over due. The Disconnect Request was completed and received over a month ago and the equipment was returned and received.  I just logged into the Businessclass site and saw the account is still active and it sh

user_1231f9
followed 's post

2 years ago

I cancelled service over a month ago and just received a notice that the bill is past and over due. The Disconnect Request was completed and received over a month ago and the equipment was returned and received.  I just logged into the Businessclass site and saw the account is still active and it sh

user_1231f9
commented on 's post

2 years ago

I cancelled service over a month ago and just received a notice that the bill is past and over due. The Disconnect Request was completed and received over a month ago and the equipment was returned and received.  I just logged into the Businessclass site and saw the account is still active and it sh

U

I have had the SAME issue with XFinity billing me for services I requested to be discontinued back in March of this year! Different excuses every time I have called in to hem after being on hold for long periods of time. Nobody knows what they are do

user_1231f9
liked 's comment

2 years ago

Hi Missytapper and welcome to business forums.   I would like to assist with your billing concerns. Please private message me your full name, the name of your business, the full service address and the phone number associated with your business acc

user_1231f9
followed 's post

2 years ago

We Cancelled All Or Services, But The trunk is all getting billed, but has locked is our of account. Being I hold for hours is not helpful. How Can This Get Resolved?