Pop to Exchange - settings??

Ok, so our migration which was to occur on Monday actually took place on Wednesday - hey what's 2 days. At any rate, perhaps I'm naive but somehow I missed that the Outlook Assistant was going to turn all of my Outlook pop connections to MS Exchange. No big deal, most of my users are still getting email. However, can anyone provide any kind of link to let me know what the proper MS Exchange settings are for my users? I've got a few people who can pull mail on their mobile devices just fine but can't access email via Outlook (after running the assistant), and I'd like to be able to help them with their issues.

This whole thing was mishandled in such an epic fashion.

Responses

user_Phil

Advocate

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1.1K Messages

7 years ago

Hi RPSInfo and welcome to the support forums.

I would like to assist with your email settings. Please private message me your account number, the name of your business and your best contact number.

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RPSInfo

New Contributor

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13 Messages

7 years ago

Thanks "Phil" ... I sent you a private message with my contact info on October 11th. It's not November 1. I still don't have any information at all. Not surprising. If there was any other alternative, even if it was more expensive, I think my company would gladly hop off the sinking Comcast ship. Whatever happened to customer service?

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user_Phil

Advocate

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1.1K Messages

7 years ago

Hi RPSInfo. I do apologize. I'll have that reviewed as to why I wasn't able to receive your message directly.

I would still like to help with your email issue. Please private message me your service address, phone number on the account and your name.

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