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8 Messages

Sat, Sep 25, 2021 10:43 PM

Are there any viable Comcast business gateways today?

Hi, we have a Cisco DPC3941B with the usual litany of firmware problems.  We have an imminent need to do some port forwarding/mapping from external ports to internal IPs, which doesn't work (we get the "failed" error).  And even if it *did* work, the functionality is totally not there to map an external port to a *different* internal port (which we need to do, since we have to map external ports to the same internal port on different IPs.

So is there something business-gateway wise we can ask Comcast for that *does* work?  Or is the only/best option to set the gateway into "bridge" mode (essentially making it a modem) and buying our own router?  (And if we did do that, is there any way to manage that device after the change- say we wanted to change it back- or is the only management access from that point forward from the WAN side via Comcast support?)


Official Employee


20 Messages

1 m ago

Hello, @buckyswider. We appreciate you taking the time to reach out to us here on the forums for support with your porting issue.

We recommend reaching out to our business support experts at 1-800-391-3000.

They will be able to answer any networking questions you may have as well as assist with any troubleshooting and adjustments you might need.