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Official Employee

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276 Messages

Wednesday, September 15th, 2021

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Assistance with Comcast Business Account ACH/Vendor form setup - updated: 01/16/25

If you would like to setup Comcast Business as a vendor in your Accounts Payable system to enable you to easily pay your account beginning with 9, please see our standard vendor form & W9 (attached images below). If these do not meet your needs, please log into our payment center, https://business.comcast.com/paymentcenter/login and launch a support ticket.

Please allow 4 business days for a response from one of our team members. Providing complete and accurate information will ensure your request is processed timely and correctly.

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Question

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Updated 

11 hours ago

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user_deff37

New Contributor

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1 Message

4 years ago

Can you provide this information for accounts beginning with an 8? 

1

CC_Jessie

Retired Employee

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178 Messages

@user_deff37​ 

Welcome to the Comcast Business Forum and thank you for posting your question here. As mentioned in my original post, "if these do not meet your needs, please email your form to [Edited: please see updated post] with your full account(s) number." 

Please let us know if you have any other questions. 

(edited)

3 years ago

0

user_409a30

New Contributor

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1 Message

4 years ago

I also need to know how to pay accounts beginning with an 8 as an ACH payment.

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CC_Jessie

Retired Employee

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178 Messages

@user_409a30​ 

Welcome to the Comcast Business Forum and thank you for posting your question here. As mentioned in my original post, "if these do not meet your needs, please email your form to [Edited: please see updated post] with your full account(s) number." 

Please let us know if you have any other questions. 

(edited)

3 years ago

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vaskew

New Contributor

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3 Messages

@user_409a30​ did you ever get the information for this?

3 years ago

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user_252073

New Member

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2 Messages

@vaskew​ @user_409a30 did one of you get the information for this?

3 years ago

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user_db6416

New Member

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2 Messages

@Comcast_Jessie​ I am in a circle between 800-391-3000 and [Edited: please see updated post]  , they both have no answer for this.

(edited)

2 years ago

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Comcast_ThomasD

Official Employee

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48 Messages

Our team is here to help, @user_db6416! Can you elaborate on any issues you ran into along the way while setting up ACH/Vendor for your Comcast Business Account? 

2 years ago

0

user_d6791a

New Contributor

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1 Message

3 years ago

How do I pay an account with a 16 digit number beginning with 8?

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Comcast_Paula

Official Employee

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29 Messages

Hello @user_d6791a Thanks for reachig out on how to make a payment online with an account number starting with an 8. You would want to sign in to My account and select pay your bill. You can also make a one time payment without signing in by visiting Quickpay 

For the step-by-step directions please visit our help site here Please let me know if these options do not help you. 

3 years ago

0

CC_Jessie

Retired Employee

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178 Messages

@user_d6791a​ 

Welcome to the Comcast Business Forum and thank you for posting your question here. As mentioned in my original post, "if these do not meet your needs, please email your form to [Edited: please see updated post] with your full account(s) number." 

Please let us know if you have any other questions. 

(edited)

3 years ago

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user_dd4c50

New Contributor

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1 Message

2 years ago

Were is the ACH form?

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Comcast_Gabriel

Official Employee

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316 Messages

Hi, @user_dd4c50! Great question. This would depend on your location and the type of account you have in our system. In order to find out how to get you that form, please send us a direct message with your first/last name, full address, and account number by clicking the "message" icon in the upper right page of the forum page. Once you click on that, input our  shared handle Comcast Business to send us a private message.

2 years ago

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user_3da48f

New Contributor

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4 Messages

2 years ago

How can I find out Comcast's 10-digit bank ID for online bank transfer payments?

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user_3256ee

New Contributor

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1 Message

2 years ago

Our Accounts Payable at Genesee County need our ACH form filled out with a voided check, it is a new policy. I gave them a copy of the information provided above and they said it was not sufficient. Please tell me how to proceed? I can email our ACH form.

We have a unique situation, when we here at Head Start receives our bill (via mail or portal), we then have to pass it to Genesee County Community Action Resource Department (GCCARD) Finance team to review. They then turn it over to Genesee County AP to process for a check or ACH. This process takes about 3 weeks then checks are mailed. ACH is better for both Comcast and Head Start, so if there is a way, we can work together to get that done I would appreciate it!

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Comcast_Benjamin

Official Employee

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46 Messages

@user_3256ee We would recommend sending an email to [Edited: please see updated post] to see if this is something they can accommodate for you in your unique situation. Please be sure to include your full Account Number in your email to them.

(edited)

2 years ago

user_9f7acf

New Contributor

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1 Message

2 years ago

Hello, 

Can someone please provide me with your ACH Company ID # ? 

I have auto pay setup on my account already, but I need to provide my bank with this information. Can someone please assist, I've already called customer service but they are not aware of this number. 

Thanks!

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Comcast_Eric

Official Employee

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41 Messages

 

user_9f7acf Hello, and thanks for reaching out to us for assistance today. I would be happy to help in any way I can. The system would automatically put that information into your bank when requesting a payment through autopay after setting up autopay through the Xfinity app. It isn't something we can look up to provide manually. Is there a reason your bank is requesting it before our system does it automatically?

 

2 years ago

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user_qygfgu

New Contributor

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15 Messages

@Comcast_Eric​ 

OUR bank needs your ACH originator ID to ALLOW the ACH to be drafted from our account. IT DOES NOT automatically populate the number, we have to provide it to our bank. You need to speak to your EFT department  and ask them for the information as they WILL HAVE IT- Its literally their JOB!!

6 months ago

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Comcast_Billie

Official Employee

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114 Messages

@user_qygfgu  Thank you for taking the time to reach out here on our Comcast Business forums. Our team is able to assist with troubleshooting concerns. You would want to reach out to 800-391-3000. Our Comcast Business Loyalty team is awesome and are a group of specialized individuals that are dedicated to providing solutions to billing concerns such as this. 

 

(edited)

6 months ago

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user_3da48f

New Contributor

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4 Messages

@user_qygfgu​ 

I was able to obtain the Comcast ACH ID by submitting a payment and allowing our bank to block the transaction. It will always display the originator ID for the blocked transaction. The ACH ID I have is [Edited: "Personal Information"] and it has worked since adding it to the allowed list.

(edited)

6 months ago

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user_5ce4ac

New Contributor

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1 Message

8 months ago

Is a 2025 W9 available for the EIN 27-0000798?   Or did Comcast consolidate away from this EIN? 

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Comcast_ThomasC

Official Employee

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73 Messages

Hello, @user_5ce4ac

 

A 2024 W-9 is likely the most recent form available. Send our team a direct message with your full name and full address? To send a direct message:

1. In the top right corner, you'll see a little chat icon near the bell icon. Click the direct message icon

2. Click the "New message" (pencil and paper) icon

3. In the 'To' line, type "Comcast Business" there. A drop-down list appears. Select "Comcast Business" from that list (an "Comcast Business" graphic replaces the "To:" line)

4. Type your message in the text area near the bottom of the window

5. Press Enter to send it. An official employee, such as myself or whoever is first available, will respond. Thanks!

 

8 months ago

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user_ba6ceb

New Contributor

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1 Message

7 months ago

ACH Bank ID for debit block to enable us to setup AutoPay 

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Comcast_Gabriel

Official Employee

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316 Messages

 

user_ba6ceb, Hi there! Thanks for reaching out. Just to confirm, are you having an issue with setting up auto-pay? 

7 months ago

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user_bfb8d8

New Contributor

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1 Message

4 months ago

This is not what we need.  If we allow Comcast to pull the payment directly from the company account, the fraud protection the banks have require a Company ID # for the fraud filter to recognize.  This is a 10 digit number.  Now that security is high especially through the banking system this is a must.   Comcast has more than one of these 10 digit numbers.   Please make this available on your website somewhere so we can access to set up our banking correctly.  

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Comcast_Frank

Official Employee

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38 Messages

@user_bfb8d8, hello! Thanks for your feedback. Have you entered a support ticket at all for your situation?

4 months ago

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