New Member
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1 Message
Turn off Xfinity Wifi Hotspot
I would like to turn off or disable the Xfinity Wifi (public) hotspot. I've seen other messages and threads asking for this with no real answer or solution. One answer only gave the instrutions to turn off the "private" wifi and there is no option in the account settings to turn of the public hotspot.
How can this be done? I have no use or need to provide this in my area.
kotetu
Occasional Visitor
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8 Messages
8 years ago
Please turn off my xfinity hotspot.
Thanks John, how is the firmware update coming along?
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J_S
New Member
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2 Messages
8 years ago
John, be my hero and please turn off the Public Wi-fi Hotspot on the device/modem/gateway. Do you need the IP or shall I assume you know it? Also, if you could, ensure that it remains off as I have security concerns. Thanks for your help!
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kotetu
Occasional Visitor
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8 Messages
8 years ago
Public hotspot is back on, and once again my VPN is experiencing instability.
Please turn it off again and please release update soon!
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aic
New problem solver
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39 Messages
8 years ago
Greetings,
This Public wifi changes state without power cycling the modem. I purchased a backup power supply and connected the gateway to it, but the hot spot is on again, please help me and turn it off. I have phone service with comcast, and my conversation is affected by the lack of bandwidth.
the codec used by comcast phone service is probably ulaw, this codec takes a lot of bandwith, is it posible to request one's service codec to be switched to ILBC? I have very good conversations on ILBC on a much slower DSL line. http://en.wikipedia.org/wiki/Internet_Low_Bitrate_Codec
Last time I requested it off over the phone I had a hard time convincing the support person that he not I had to turn off the PUBLIC WIFI.
please turn the Public WIFI on my gateway off again.
thank you
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aic
New problem solver
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39 Messages
8 years ago
John, be my hero and please turn off the Public Wi-fi Hotspot on the device/modem/gateway. Do you need the IP or shall I assume you know it? Also, if you could, ensure that it remains off as I have security concerns. Thanks for your help!
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CC_Jacob
Official Employee
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869 Messages
8 years ago
Hello kotetu,
Public Wifi has been turned back off.
Thank you
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CC_Jacob
Official Employee
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869 Messages
8 years ago
Hello aic,
Public Wifi has been turned back off.
Thank you
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kotetu
Occasional Visitor
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8 Messages
8 years ago
Thanks.
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aic
New problem solver
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39 Messages
8 years ago
Jacob, thank you very much, it did not last much time off, this morning was already enabled again can you please turn it off again. thanks
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aic
New problem solver
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39 Messages
8 years ago
Please, anybody, turn Public WIFI OFF at your earliest.
thank you
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MidgardDragon
Occasional Visitor
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7 Messages
8 years ago
Why is it back?! We didn't even have any downtimes or reboots! Turn it off again please.
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aic
New problem solver
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39 Messages
8 years ago
John or Jacob please turn Public WIFI off, thank you
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DenverParaFlyer
New Member
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3 Messages
8 years ago
This is not the solution. Comcast Biz class DPC3939B gateways are provisioned with a locked down firmware that does not expose the ability to turn off the xfinitiwifi hotpspot, among many other limitations.This is rediculous. I feel like sueing comcast.
http://www.sfgate.com/business/article/Comcast-sued-for-turning-home-Wi-Fi-routers-into-5943750.php
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tmcjt
New Contributor
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1 Message
2 years ago
I am having this issue and need this turned off please. Can anyone help?
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