New Member
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2 Messages
How to change the caller ID display name
How do we update / change the caller ID display name? When we call from our Comcast voice lines, those we are calling receive the name of a retired employee on the caller ID. We would like to update the caller ID display name to just display our company name.
Accepted Solution
CC_John
Retired Employee
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1.9K Messages
10 years ago
HI AcmeRetail. The Business Service Center @ 1-800-391-3000 can provide immediate assistance with the changes to your outbound caller id display. Alternately, if you will send me a private message with the phone numbers and the necessary changes, I will engage the Regional Support Center to assist with resolution of this issue.
Thank You
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Accepted Solution
stevendgoldberg
Visitor
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1 Message
7 years ago
My caller ID comes up under another number on our account and the name of a seperate business on our account. I have called Comcast several times to have this corrected, but each time they have failed to remedy the problem. is there any way that I can change the caller ID myself?
Is there any robocall kill feature on comcast business?
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Accepted Solution
user_Phil
Advocate
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1.1K Messages
7 years ago
Hi stevendgoldberg and welcome to the support forums.
i would like to assist with your caller ID issue. Please private message me your account number, the name of your business and the phone number you are having this issue on.
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johnhanley90
New Member
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1 Message
9 years ago
My phone lines were setup on Saturday and my Caller ID is still not correct, I requested the change on March 12.
Can someone get back to me with a time frame when it will be changed?
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Comcast_Ken
Official Employee
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128 Messages
6 years ago
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Comcast_Ken
Official Employee
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128 Messages
6 years ago
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user_165dbc
New Contributor
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2 Messages
23 days ago
I have also called multiple times about this issue. After 13 years with this company we would hate to have to change our provider over something like this.
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