Comcast Business Support Community

How to change the caller ID display name

How do we update / change the caller ID display name? When we call from our Comcast voice lines, those we are calling receive the name of a retired employee on the caller ID. We would like to update the caller ID display name to just display our company name.

U

That looks easy, however that isn't what my screen looks like and everything in our account references the correct name.

How to change the caller ID display name

How do we update / change the caller ID display name? When we call from our Comcast voice lines, those we are calling receive the name of a retired employee on the caller ID. We would like to update the caller ID display name to just display our company name.

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How to change the caller ID display name

How do we update / change the caller ID display name? When we call from our Comcast voice lines, those we are calling receive the name of a retired employee on the caller ID. We would like to update the caller ID display name to just display our company name.

U

I have also called multiple times about this issue. After 13 years with this company we would hate to have to change our provider over something like this.

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