Equipment (Modems,Gateways)
Modems, Gateways, and Networking Devices
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Cannot access router at 10.0.0.1

I cannot access router at 10.0.0.1, or at  http://192.168.1.1/.

 

My wifi account is not showing up as an option to connect to the internet (I'm currently connected through an Xfinity hotspot.)

 

Help!

 

~ Melissa

 

 

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Re: Cannot access router at 10.0.0.1

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Re: Cannot access router at 10.0.0.1

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Re: Cannot access router at 10.0.0.1

Hello mlreyes and welcome,

 

Please share the following information:

1.  Are you using a Comcast SMCD3GNV? If not what Comcast Gateway are you using?

 

2.  If you are using the SMCD3GNV, is your computer directly connected to one of the Lanports 1-4? If so, you should definitely be able to login to 10.0.0.1 , username=admin, password=password (if default). If you are using another Business Class Gateway, then try same interconnect using 10.1.10.1, username=cusadmin, password=highspeed.

 

Hope this helps you out.

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