Manage Email Whoas Alias,Forwarders and Distribution List
Seen few people have problems and I have been trying to make it work. So when I started my service with comcast 2008 they assigned "advernets.comcastbiz.net" as my primary user domain. I added advernets.com a few years back. I recently been trying to make some changes in my account but getting errors and sometime web page flashes with not saving.
I am logged in as my Primary User with an email domain using "advernets.com" and have tried all these tasks on Firefox, IE and Chrome with no success. Now what I stumbled upon is the functionality works if I select "advernets.comcastbiz.net" as the domain on any function and saves it. But if I try to create and save using "advernets.com" as domain doing any of the following functions, Forwards, Distribution List or Add Alias under my email, it does not work and get either error or screen flashes and does not save.
Calling support does not help and tier 2 has not contacted me or tried to help either so I'm really stuck. These functions worked a year ago, so possible something to do with either crossed wires in portal or something in the Exchange upgrade at comcast is not seeing my "advernets.com" to be changable in portal.
Help! I've been just playing and trying? Praying for miracles as I rely on certain email to received required business email.