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boogie70's profile

New Member

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2 Messages

Mon, Sep 18, 2017 10:00 AM

Exchange-Office 365 migration

Good Morning,

 

I just received an email this morning regarding the migration of MS Exchange to Office 365 with my scheduled migration date of 9/25/17.  As with most "informative" messages from Comcast the content is severely lacking.  If Comcast_Phil or one of the other reps monitoring the forums would answer the following questions, so I can make an informed decision, I would greatly appreciate it.

 

1.  As pointed out by another post, the email sent regarding the migration, states the cost would be "lower" than what you're paying now.  As email/Exchange was included in my original contract for service, what is the cost for migrating to Office 365 for email and or cost per mailbox?

 

2.  As my email is "run" from a sub-domain, also included in my original contract, how will this work with the migration should I choose to remain with Office 365?  Will that domain be migrated as well?

 

3. If I choose a different solution for email, how long will it take for Comcast to release and or forward the DNS for the other domain?

 

Thank You.

Accepted Solution

New problem solver

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28 Messages

4 y ago

1. If it's like my account, which had e-mail included at no additional cost, you'll be billed an additional $5.95/mail box at a minimum.  Since my internet service bill did not increase, this is an additional $5.95/month I would have had to pay.  Of and if you have phone service, add $5.00/mo. for each voice mail box.

New Member

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2 Messages

4 y ago

Thanks for the input 4Crawler! 

Contributor

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29 Messages

4 y ago

Nice that they took away our free email. Be nice to actually have this information from comcast first.