Comcast Business Email Inaccessible

My Comcast Business email is inaccessible. Since the changes to the customer portal went into effect, there is no longer a link to webmail available. I've searched and searched, but can't find any instructions or hints as to how to bring up webmail. I tried letting Outlook connect to it, but it doesn't accept my password. This is sloppy work, guys. It's definitely not what I'd expect for what I have to pay for this level of service.

Responses

user_Phil

Advocate

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1.1K Messages

7 years ago

Hi jbeaver.

I would like to assist with your email services. This may be the result of the recent hex migration over to Office 365. Please private message me your full name, the full service address and the phone number associated with the account. Please also include any impacted email addresses.

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makbeth4

New Member

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1 Message

7 years ago

I also cannot login to my email account. Please help.

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user_Phil

Advocate

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1.1K Messages

7 years ago

Hi makbeth4 and welcome to the business forums.

With the recent hex migration, Comcast Business no longer supports email or domain name services. To access your email, please contact Cloud Solutions. I have posted a link that will lead to their contact information. Please do let me know if you need anything.

http://forums.businesshelp.comcast.com/t5/Domain-Names-Static-IP/New-Cloud-Solutions/m-p/33544

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