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New Contributor

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2 Messages

Tuesday, August 27th, 2024 10:38 PM

Default admin password not working on CBR-T router.

Trying to login the admin tool of our "CBR-T" Comcast Business router. The default login does not work:
[Removed: Personal Information]
Can the password be reset to this default please?
Thanks
Account number: [Removed: Personal Information]

New Contributor

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2 Messages

16 days ago

cusadmin and highspeed do not work.

Official Employee

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16 Messages

16 days ago

Thank you for taking the time to reach out to us on our Business forums. We'd love to help resolve this concern for you. Please send us a direct message with your full name, business name, full address, and phone number by clicking the "direct messaging" icon in the upper right page of our forum page. Once you click on that, input our shared handle (Comcast Business) to send us a private message.

• Click "Sign In" if necessary 
• Click the "Direct Message" icon in the top right corner
• Click the "New message" (pencil and paper) icon 
• The "To:" line prompts you to "Type the name of a person". Instead, type "Comcast Business" there 
• - As you are typing a drop-down list appears. Select "Comcast Business" from that list 
• - An "Comcast Business" graphic replaces the "To:" line 
• Type your message in the text area near the bottom of the window 
• Press Enter to send it