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WestMall433's profile

New Contributor

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3 Messages

Sunday, February 10th, 2019 1:00 PM

Adding a range extender

My buisness recentky changed over to Comcast Business. I would like to add a wifi range extender so the back of the warehouse has wifi. We have a gateway (Model DPC3941B). I noticed the gateway login page has an option for devices. I would like to know what is the best extender to use that can accommodate 2.4 and 5 GHz networks. Thanks for any help!

Official Employee

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276 Messages

6 years ago

Hello, I hope your weekend is going well. We do offer a wireless extender specifically for business services and I will be happy to explore this option with you.  There are also a lot of good third party wireless extenders available. I honestly don't have one specific type to recommend. I would look into different models that are offered by recognizable brands such as Netgear or Linksys. If you can send a private message I can take a closer look at your account and equipment. Please include your account number, the phone number associated with your account, and the entire service address. (with the city, state, and zip code)

New Member

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1 Message

4 years ago

Did you find a range extender that works? I have a similar issue and would like to try one. Thanks

New Contributor

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1 Message

3 years ago

Hi... me too... why isn't there a clear recommendation for range extenders?

Trusted Forum Contributor

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57 Messages

Hey there! We will always recommend our amazing xFi pods. Here is a link to learn more about them here: https://comca.st/3AzZqia

I no longer work for Comcast.

Visitor

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1 Message

Will the xFi pods work with Comcast Business?

Recognized Contributor

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27 Messages

That is a very good question! As a matter of fact, a business account would use what we call Access Points, and I have a good link for you if you would like to look at it! https://comca.st/3Fl68vu If you have any other questions @user_fd24b6, reach out to me again and let me know! 

I no longer work for Comcast.

Contributor

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21 Messages

We are a Comcast Business customer and have a Comcast (Cisco) DPC39398 gateway/router.  The Wi-Fi coverage from that device does not cover our entire office (sluggish response).  My understanding is that the Comcast mesh devices (xFi pods) do not work with a business network (aforementioned router model).  

If we can't create a mesh network, the next thing to try is a range extender.  Among the reviews I have read, it seems like the TP Link extender is one of the best.  Do we need to add this device to the DPC39398 configuration program in some manner?

Thanks.

Visitor

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1 Message

I'm also interested in knowing what extender might be best for my Comcast Business modem/router. I have a CBR2T model. Can someone advise?