Equipment (Modems,Gateways)
Modems, Gateways, and Networking Devices
New Member
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1 Message
Tue, Apr 16, 2019 9:00 AM
Exposed lines need buried
We manage a property that has exposed cable lines along the ground behind two units as well as an open cable box. Can we get someone out to bury them and take care of the box?
Question
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Updated
7 m ago
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Responses
Comcast_Phil
Official Employee
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1.1K Messages
3 y ago
Hi kevinf and welcome to the business forums.
I appreciate you notifying us of the unburied lines and the cable box. I'll be glad to assist and take care of this. I'll need your information in a private message. May I please have you private message me your full name, the name of your business, the full address of your business location and the phone number associated with the account?
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christian_s
New Contributor
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1 Message
7 m ago
We have lines on top of the ground that need to be buried. Please send me the phone number of the subcontractor that can do this.
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user_7782d2
New Contributor
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1 Message
7 m ago
We're been waiting over 3 months to have our cable buried at front of out subdivision. Why is so difficult to get this done? The tech that came out on Dec 21, 2020 was supposed to generate a ticket then to have it buried. I have called in several times and got ticket number to have it buried, but still nothing. We are getting ready to start our landscaping services and the cable is going to get cut, which will knock out our surveillance cameras. We are extremely disappointed in the service we have received. When we were signing up for service, we got emailed or called everyday, now nothing.
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