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shawnw1979's profile

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Fri, Aug 28, 2015 5:00 PM

Static IP with Customer Owned Modem?

Is it possible to get Static IP's with customer owned modem? I a Motorola surfboard?


Also I need to get my modem in to Bridge mode so I can have it go through a sonicwall NSA 5500 firewall.


Trusted Forum Contributor


1.4K Messages

6 years ago

Hello shawnw1979 and welcome, Comcast only supports its static IP on Comcast gateways provided to business customers for their Internet Service. If you need your Customer Owned Modem (COM) configured to True Bridge Mode (TBM), you will have to contact your COM manufacturer's technical support to put your COM into TBM. Hope this helps you out.