New Member
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2 Messages
Tax Exemption Status
Hello all,
I work for a 501c3 non-profit animal shelter and have been trying to submit the documentation needed for our tax exempt status with no luck. I've called the support line and been given the email "bbw_billing@cable.comcast.com" to send our official documents to, but the address keeps bouncing back to my inbox as invalid.
Anyone know who I should contact about this?



Comcast_Angie
Official Employee
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36 Messages
10 months ago
To file documentation for tax-exempt status with Comcast, follow these steps:
Go to the **Comcast Tax Billing Portal**.
Enter your email address.
Select “**I want to submit a customer exemption certificate**” from the **How can we help?** dropdown menu.
Ensure you have valid exemption documentation ready to present to Comcast, as customers may be exempt from certain federal, state, and local taxes, but not all.
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user_4450db
New Contributor
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1 Message
3 months ago
I am having the same issue. Were you able to get this resolved? And if so, do you mind to share how you did it? Their site is so frustrating, and when I called, like you, I was given an email to send it to and it kept bouncing back. GRRRR
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user_a57239
New Contributor
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1 Message
1 month ago
I've had the same issue and I was given the following email address from Comcast Support to contact.
NCD_BusinessServClientRequest@cable.comcast.com
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user_1f3f79
New Contributor
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1 Message
1 month ago
Do not bother submitting proof of being tax exempt, Comcast does not honor any tax exempt status
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